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Showing 1-9 of 9 posts in this discussion
Initial post: Oct 26, 2013 3:03:14 PM PDT
Sian Ramens says:
It says it's released but I do not have a code showing in my digital games library. I preordered the core game as well and got a code for that, but not for premium.

Posted on Oct 26, 2013 3:37:38 PM PDT
Christian says:
Looks like they have some problems processing the orders for premium. My order details state that "This order may take up to 4 hours to process but usually will take less than an hour". Hopefully they'll have it sorted out soon.

Posted on Oct 26, 2013 4:09:03 PM PDT
Sakura says:
Had this issue also, just called amazon and had them cancel that order and i just re-ordered and got a premium key instantly

Posted on Oct 27, 2013 4:11:43 AM PDT
Last edited by the author on Oct 27, 2013 4:12:32 AM PDT
Christoph B. says:
I mailed to the customer service and they told me that there were some technical errors and they are working on fixing the problem.

Posted on Oct 27, 2013 5:07:03 AM PDT
Aaryaman says:
So should i reorder it? the order info tells me I shouldn't..what to do?

Posted on Oct 27, 2013 7:36:02 AM PDT
I also called this AM and they also mentioned the technical problems above. They did say that it should be fulfilled by the release date. Ultimately, it's probably no big deal as you would need to be able to launch the game to enter the key for premium if I understand correctly, and you will not be able to do that until it is released.

Posted on Oct 27, 2013 10:05:41 AM PDT
Nathan says:
I have the same issue and have been in contact with Amazon help staff and they are still telling me to just wait and not re-order. I'd say for now just wait it out...sadly.

Posted on Oct 27, 2013 5:56:37 PM PDT
T. Perkins says:
Yeah i'm going to just wait it out, we won't really benefit much from Premium status at launch anyway.

Posted on Oct 28, 2013 12:26:15 AM PDT
D Rosolen says:
Looks like they're starting to go through the preorders. Mine was stuck as well but it's now gone through properly.
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Participants:  9
Total posts:  9
Initial post:  Oct 26, 2013
Latest post:  Oct 28, 2013

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