Dissappointed that it didnt live up to expectations. We wanted a model that would read its menu items and names in the contact list out loud in Spanish. We were advised by a mobile retail outlet in the US that it would. However that does not seem to be the case, or possibly, it doesnt have the pre-installed software to do this. No complaints about the online retailer via Amazon, we got the goods quickly and they were as described. Lesson learnt....do your research thoroughly.