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Nortel started out in the late 19th century as the telephone-manufacturing arm of Bell Canada, originally building telephones based on the designs of a leading U.S. telecom manufacturer, Western Electric Co. For a time it also produced a host of consumer electrical products like fire alarms and radios, and served as a major supplier for the Canadian military during WW II. But by the late 1960s, Nortel began exploring digital telephone switches, long before other telecommunications companies, including U.S. behemoth AT&T, which became its eventual customer. In 2000, Nortel was spun off as an independent corporation by its parent company.
MacDonald, a technology writer for various newspapers, including the Ottawa Citizen and the Financial Post, and a former Canadian federal government economist, ably documents Nortel's history with a mixture of reportage and analysis. He calls the government's sanctioning of Nortel's monopolistic position as the preferred supplier for Bell Canada "a covert industrial policy"--one that allowed the company to grow into the international player that it is. What's in store for the future? MacDonald speculates that Nortel and its California-based competitor Cisco Systems will join forces. But then who would want to risk a bet on any predictions in the topsy-turvy world of technology? --Paul Weinberg
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Profile of a Network Giant,
By
This review is from: Nortel Networks: How Innovation and Vision Created a Network Giant (Hardcover)
Throughout 14 crisp and lucid chapters, MacDonald explains "how innovation and vision created a network giant." First, he provides a brief history of the company and then identifies its key executives, from C.F. Wise, Sr. (president 1895-1913, chairman1914-1917) until Frank Carlucci (chairman, 1999-present). What a colorful history it has been thus far. My primary interest, however, is in the company today and (especially) in its prospects for the future inthe face of what is certain to be ferocious competition. As MacDonald observes in the Introduction, "Nortel is at the forefront of laying down the information superhighways now revolutionizing the lives of everyone everywhere. Indeed, Nortel has a good-shot at becoming the number one provider of Internet infrastructure...This book, in providing a look at the emergence and prospects for Nortel, is, in part, an introduction to one of the biggest stories now unfolding: the fierce rivalry of three titans [ie Nortel, Cisco Systems, and Lucent Technologies] to construct and expand the networks of the future." According to MacDonald, one of the main factors in the Nortel's success this far [i.e. when the book was published] has been its ability to capitalize on discontinuities,"those sudden breaks in the environment or the way things are done." For example, the transition from analog to digital telephonesystems, from wired to wireless communications, and from copper-based to fiber-optic transmission systems. Also, the deregulation of the telecommunications industry, allowance of interconnection to the telephone network by the FCC (1971), and then the break-up of the AT&T monopoly. MacDonald does a brilliant job of examining and explaining this theme of discontinuities as well as other themes which also relate to "the role of institutional arrangements" and to "the internal dynamics of the corporation." As he thinks about an uncertain future, MacDonald suggests how Nortel has differentiated itself thus far from its two main rivals: its lead infiber optics, the relatively greater amount of its research anddevelopment, its greater diversification of both product andgeographic distribution, its speed advantage over Lucent to embrace growth opportunities of the Internet and IP networks, and through the leveraging of its strengths in optical transmission. Of course, how long Nortel can sustain these competitive advantages remained to be seen then and serious problems have since developed or have at least been revealed. Who will derive the greatest benefit from reading this book? All of the executives now employed by Nortel, Cisco, and Lucent as well as by other "players" such as Siemens, Alcatel, and Ericsson. Also, all of the executives at other companies which now have (or seek) B2B relationships with any of the aforementioned "giants." Finally, other executives such as I who are not directly involved but are eager nonetheless to learn how and why some companies become "giants" (at least for a time) and others don't. I am deeply grateful to MacDonald for what I have learned from his book and thank him, also, for presenting his material with style,grace, and (when appropriate) a sense of humor.
1 of 1 people found the following review helpful:
3.0 out of 5 stars
The History of Telecommunications - ( Nortel Version),
By
This review is from: Nortel Networks: How Innovation and Vision Created a Network Giant (Hardcover)
Hello! - The magic word that was adopted as a standard to start a telephonic conversation in 1880. To me it was a surprise that we needed a standard to start a conversation. But then the technologies behind the millions of conversations and communications across the globe have constantly defied standards to create discontinuities at a rapid pace. Today, voice is a small component of the global traffic. Digitization has made it possible to carry Data, Voice and Video at unimaginable speeds - You can shift a large public library from coast to coast within 14 seconds. But this seems to be just the beginning. Amazed? Read on.The book traces the history of telecommunications from the discovery of the telephone till today's high speed digital transmission through optic fibers. Nortel is at the center stage throughout the book while Cisco and Lucent are seen as its major competitors. The Telecom Industry is thus not a part of the "new economy" and players like Cisco are new players in the old economy Industry. This is what I infer from this book. The secret behind Nortel's success and survival for over hundred years , weathering economic and technological discontinuities seems to be its ability to continuously innovate through investments in R&D and by promoting an entrepreneurial work culture. Nortel has been "at the right places at the right time"- Enchasing on discontinuities . Cisco is the champion in routing data traffic while Nortel is attempting to use its expertise in telephony and beat Cisco by using a combination of packet and circuit switching. Also see my review on " Making the Cisco Connection- David Bunnell". I am not willing to take any bet! A powerful theme lacks the punch of narration. Reads like a text book on telecom history.
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