Customer Reviews

Northwestern Bell Easytouch II SpeakerPhone with Caller ID (76510-1)

5 star:		(3)
4 star:		(3)
3 star:		(2)
2 star:		(3)
1 star:		(3)

 

 

After having my old phone for 40 years I bought a new NWB phone due to remodeling. It lasted 5 months. You cannot get through on their help line and they do not answer their e-mail. Buy a NWB phone at your own risk. I had to buy another phone--AT&T and it works fine.

I love this phone, have three of them, easy to read, simple to use, can see caller ID easily. Have two on desks, one on the wall. They have worked for 9 months now.

This is a real lemon. The volume does not work properly and distorts the sound. The touchtone keys stick even though I have had this phone less than 6 months. I would like my money back.

Love this phone.....if only the Caller ID would work! It worked fine on day 1, day 2 worked on and off.....day 3 Caller ID not working. Tried moving the phone to different outlets, removing the batteries & putting them back in, tried new wire etc.... The phone works great otherwise. Loved the Caller ID when it was working--much larger than most and easy to read. Oh well!

Corded phones with features are becoming harder to find now-a-days. My home needed one corded phone for sure fire communications during power outages, mobile phone down for whatever reason, etc. This is one of the few corded phones with caller ID and no answering machine built in. The greatest feature of this phone is it has a HOLD button so one can place a call on hold while one gets high tech cordless, etc. Also with the built in speaker phone this phone is great in the kitchen. Highly recommend this for your one corded phone in the house!

I actually like the phone quite a bit. It works pretty well in almost every regard. Sound quality is very good, buttons are easy to find and use, and the feature set is pretty good. Overall, a nice phone and a good value.

However, this item is advertised as having 20 number memory, which is 10 "one touch" and 10 "two touch". I have not been able to get the two touch feature to work.

I tried calling the customer support number. I could never get an answer. I was always put on a queue, waited for a couple of minutes, and then offered a voicemail option or dropping the call. I left messages, and never got a call back. I (twice) tried recalling immediately after getting booted. I tried for an hour. No joy. Don't buy Northwestern Bell Phones unless you are sure nothing will ever go wrong.

Somehow I had the impression that the phone had a "Message Waiting" LED indicator. But what they don't tell you is that the same LED is used to indicate "missed calls" - which to me makes the LED totally worthless. The phone I had before used the same light, but it flashed green for missed calls, and flashed RED if there was a message waiting. This phone makes no distinction between the two. I had plugged the phone into a phone line just to see how it operated ... I never even got so far as to hang the phone on the wall before judging the message waiting 'issue' cause for stuffing the phone back into the box.

After shopping around for a standard phone with callerID and no answering machine (no power outlet nearby), I came across this phone that had good ratings and was reasonably priced.
I like the look and feel of the phone. The buttons are big enough and the speakerphone works good.
However, when the unit is wall mounted, the LCD display is angled down, and is hard to see unless you crouch down to look at it. Of course, that depends on how high your phone jack is, and how tall you are. I bought two of these phones and both locations I put them were too low to see without crouching down.
The other problem is that three out of our four family members complained that they could not hear the caller very well. I don't know if plugging the unit into a power jack would have made any difference. I could not try that because the unit did not come with an AC adapter, plus I have no power outlet close enough to reach.
So, I had to take both phones down, and put our 15 year old ones back up.

This phone is very good for the price. I bought this phone for someone else, this is the 2nd. time I've bought this phone. The first time I bought this phone it was $39.99 in Staples. Everyone should have a corded phone as a back up if the power fails or power failure in your home.

The manufacture has this phone listed as white, but the phone is a beige. That's the only fault I've found with this phone.

This phone has no mute button, which made it absolutely useless for the application intended. I would not recommend if you need this option, otherwise, the phone was very nice.