Norton Antivirus 2010 1-User/3PC [Old Version]

by Symantec

Product Features

• Norton AntiVirus 2010 delivers industry-leading protection against viruses, spyware and more without slowing down your PC
• Proactive protection automatically removes threats and stops new attacks before they can do damage
• Uses intelligence-driven technology for faster, fewer, shorter scans--spend more time using your PC and less time waiting for scans
• Provides clear, useful information about the CPU and memory resources used by applications to help you keep your PC running at top speed
• Tells you what attacks it catches, where they came from and what they did so you can avoid future attacks

Product Details

• Product Dimensions: 7.6 x 5.3 x 1.4 inches
• Shipping Weight: 2.4 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B002L77PWQ
• Item model number: 20043970
• Date first available at Amazon.com: January 1, 2009
• Average Customer Review: 3.3 out of 5 stars  See all reviews (66 customer reviews)
• Amazon Best Sellers Rank: #1,397 in Software (See Top 100 in Software)
  • #30 in Software > Computer Security > Antivirus

Product Description

Norton AntiVirus 2010 3 user

Customer Reviews

Most Helpful Customer Reviews

75 of 80 people found the following review helpful:

1.0 out of 5 stars It's Only A 1year rental, November 30, 2009

By 

Michael E "Michael E" (pa) - See all my reviews

This review is from: Norton Antivirus 2010 1-User/3PC [Old Version] (CD-ROM)

I've used Norton for 9 years and at the end of each year I buy the next version (when "I" get the time). Their policy has always been that your anti virus still functions but the latest updates are not given unless your paid subscription is up to date. This is fair and fine. What is piss poor customer treatment is now the minute your subscription expires your anti virus is turned off leaving you exposed on the internet! I won't be held hostage again I switched to Vipre and its even better(check out all the 5 star reviews). I won't have something I paid for taken away until I pay them a fresh ransom! As consumers send them a message or expect all of them to start doing this!

Update - Microsoft Security Essentials Is a FREE (anti virus) program downloaded from Microsoft and works extremely well. It consumes very little of your computers resources and seem to catch everything. This might be their best kept secret ever! An IT manager in my workplace recommend it to me and I've bee thrilled with it's performance ever since and it's FREE! Just do a search for Microsoft Security Essentials and follow the instructions from the Microsoft link.

49 of 53 people found the following review helpful:

1.0 out of 5 stars NORTON/SYMANTEC CUSTOMER SERVICE IS TERRIBLE, November 22, 2009

By 

Hampster (Northampton, MA) - See all my reviews

This review is from: Norton Antivirus 2010 1-User/3PC [Old Version] (CD-ROM)

I have purchased Norton/Symantec Antivirus products for the last seven years, but only recently have tried to use the customer service. Folks, do NOT buy any product from Norton/Symantec if you ever want customer service or any technical support whatsoever.

THEIR TECH SUPPORT IS INCREDIBLY POOR!!!

My son's laptop recently contracted a virus/trojan. We contacted customer service for assistance because the virus scan was not picking up the virus and the virus was preventing updates from being loaded.

AFTER ONE HOUR ON HOLD for a tech, we were told we would have to pay for tech support -- $99.99.

then Symantec charged my account twice for the $99.99.

Then I was placed on hold for over one hour with no response -- I finally hung up.

Then they tried the better part of a Saturday night and Sunday morning to remove the virus. Four or five different people tried and each person repeated the same futile steps the previous person had taken.

I finally asked for a more experienced technician to work with me. I was again placed on hold and had to hang up because nobody came on the line.

I have had to contact Symantec through CHAT because I cannot get through on the phone and have been assured that the Customer Service rep. will call me. I received ONE phone call within a seven day period even with repeated CHATS by me and several assurances from Symantec. My one phone call at 7:00 p.m. on a Friday night resulted in my being placed on hold and my phone call disconnected.

They have my $200.00 and won't respond. They keep stating that they will call me and will not do so.

DO YOURSELF A FAVOR AND DON'T BUY THEIR PRODUCTS.

36 of 42 people found the following review helpful:

1.0 out of 5 stars Product disables itself unless you pay yearly renewal fees., November 29, 2009

By 

Kirth Gersen (USA) - See all my reviews

This review is from: Norton Antivirus 2010 1-User/3PC [Old Version] (CD-ROM)

Product disables itself unless you pay yearly renewal fees.

I'm giving all Norton 2009 and 2010 antivirus products a 1-star because of their "software-as-rental" policies.

I thought the 1 year subscription period meant that automatic updates would no longer be provided, but that otherwise the product would continue to work OK.

Wrong.

The software stops working and disables itself, unless you pay the yearly renewal fees, which are much higher than so-called "buying" the next year's version.

Imagine if Windows stopped working, unless you kept paying yearly fees to Microsoft, forever.