Norton SystemWorks 2005 Premier - Single User [AntiVirus, Utilities, GoBack, Ghost, CheckIT]

by Symantec

Product Features

• Powerful tools to solve PC problems and protect valuable data
• Norton AntiVirus blocks Internet worms before they enter PC
• Norton Ghost provides powerful backup and recovery tools
• Norton Utilities and Norton GoBack help fix, prevent, and undo system problems
• CheckIt Diagnostics offers quick, thorough evaluation of PC's hardware

Product Details

• Shipping Weight: 6.4 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0002RQ442
• Item model number: 10288981
• Date first available at Amazon.com: September 7, 2004
• Average Customer Review: 1.9 out of 5 stars  See all reviews (49 customer reviews)
• Amazon Best Sellers Rank: #9,468 in Software (See Top 100 in Software)

Product Description

From the Manufacturer

Symantecs Norton SystemWorks 2005 Premier gives you powerful tools to s olve PC problems and protect data. This easy-to-use suite helps you eliminate v iruses, back up your files, and prevent computer problems. A new recovery disk allows you to recover data even when Windows wont start up.

Features:

One Button Checkup allows you to quickly identify and fix common PC problems
LiveUpdate automatically downloads protection updates to defend your PC aga inst new threats*

Norton AntiVirus

• New! Norton Internet Worm Protection blocks worms at their attempted point of entry.
• New! QuickScan detects and removes viruses after new protection updates are installed.
• Automatically removes viruses, worms, and Trojan horses.
• Scans and cleans instant message attachments, incoming and outgoing email m essages, and other files.
• Detects spyware and certain non-virus threats such as adware and keystroke logging programs.

Norton Utilities

• Optimizes and defragments files for faster hard-drive performance.
• Detects and fixes many Windows and disk problems automatically.

Norton GoBack

• New! SafeTry Mode creates a temporary environment that allows you to test n ew programs and accept or reject changes to your system.
• New! Familiar, intuitive search bar makes it easy to find the files or fold ers you want to restore.
• Restores your disk drive to a previous healthy state after a system crash, failed software installation, user error, virus attack, or other problem.**
• Allows you to restore just the files or folders you need, or an entire driv e.

Norton Ghost

• New! "Hot imaging" lets you create backup images without restarting Windows (available only on Windows XP/2000 Pro).
• New! Incremental backup updates save time and disk space (available only on Windows XP/2000 Pro).
• New! Scheduled backups keep the backup image up to date (available only on Windows XP/2000 Pro).
• New! Reboot a non-responsive system in a Windows-based environment; repair and rescue data on a damaged NTFS volume.
• Backs up everything on a hard drive or partition.
• Works with a wide range of hard drives and removable media.***

CheckIt Diagnostics

• New! Gives you a fast, thorough evaluation of your PCs hardware.

System Optimizer

• New! Makes it easy to manage and customize Windows XP settings from one sim ple interface.

Additional problem-solving tools

• New! Norton Cleanup now deletes temporary files and recently viewed Web pag es in addition to other unneeded files left over from Internet sessions.
• Process Viewer displays detailed information about Windows processes.
• PerformanceTest benchmarks your computers performance against similar machi nes.

* Twelve months of protection updates included with purchase of Norton SystemWo rks 2005; annual subscriptions available for subsequent updates.
**Quantity of historical information stored depends on available disk space ; maximum history on FAT32 file systems is 4 GB.
***Check Norton Ghost for a current list of compatible drives.

Product Description

Norton SystemWorks 2005 Premier offers you a complete defense from both online dangers and internal problems. Use Norton AntiVirus to block Internet worms before they enter your computer. Norton Utilities helps you fix and prevent system problems, while Ghost and GoBack ensure you can always recover your important information.

Customer Reviews

Most Helpful Customer Reviews

129 of 131 people found the following review helpful:

1.0 out of 5 stars Great Set of Programs But Upgrade at Your Own Risk, October 14, 2004

By 

Bob J - See all my reviews

This review is from: Norton SystemWorks 2005 Premier - Single User [AntiVirus, Utilities, GoBack, Ghost, CheckIT] (CD-ROM)

I have been a user of Norton SystemWorks for several years now. The programs are great. In my experience Norton Antivirus is the best antivirus software program around. Norton Utilities does an excellent job of keeping my computer up and running. While I like these products there is no way that I can recommend Norton SystemWorks 2005. Like some of the other commenters have noted installing Norton SystemWorks 2005 was a nightmare. While I was able to install the other components of SystemWorks 2005 I could not install Norton Antivirus 2005. I had been previous running Norton SystemWorks 2003 and Norton Antivirus 2004. The uninstall program for Norton Antivirus 2004 left so much clutter on my computer that Norton Antivirus 2005 would not install. After digging around on the Symantec web site I was able to discover a link for technical support via email. Symantec's technical support was useless. After a couple days of trading emails and trying their useless suggestions I decided to wipe my hard drive and reloading Windows and all of my software, which actually took less time then trying all of technical support's useless suggestions.

After reloading Windows I was able to install SystemWorks 2005 without any problems. As I said at the beginning its a great program, but if you have a previous version of Norton Antivirus on your computer I would not recommend upgrading to SystemWorks 2005 or Norton Antivirus 2005.

55 of 56 people found the following review helpful:

3.0 out of 5 stars Great programs, but extremely painful to install, November 5, 2004

By 

MRG - See all my reviews

This review is from: Norton SystemWorks 2005 Premier - Single User [AntiVirus, Utilities, GoBack, Ghost, CheckIT] (CD-ROM)

I recently purchased Norton SystemWorks 2005 Premier to upgrade from Norton SystemWorks 2003 and Norton AntiVirus 2004. There are definitely some major improvements in the programs, especially in Norton Ghost, which no longer comes as an MS-DOS based program.

However...

The installation for this was VERY painful. During the first installation, I received numerous errors, after which it claimed it had completed successfully. After rebooting I kept getting an error message saying that NavEmail.dll was missing. Uninstalling and reinstalling did not help. Symantec technical support was of no help. Eventually I ended up deleting all Symantec registry keys and manually deleting all Symantec software from my hard drive before reinstalling and getting everything to work.

I write this review as a software engineer, one who is technically savy, and I have never had as much trouble getting a program to install as I had with this one. I doubt average Joe User would be willing to deal with this pain.

Symantec has some serious work to do in their Software Q/A team. Either that or their marketing team was too forceful in releasing a product that was not ready for prime time.

28 of 28 people found the following review helpful:

1.0 out of 5 stars SystemWorks 2005, October 13, 2004

By 

Satisfied "George" (Virginia) - See all my reviews

This review is from: Norton SystemWorks 2005 Premier - Single User [AntiVirus, Utilities, GoBack, Ghost, CheckIT] (CD-ROM)

System: Athlon 3000+, 512 meg ram, 160 gig HD, Windows XP Home SP2.

Checked the Symantec FAQs which say that SystemWorks is compatible with XP SP2, so I bought it.

Loaded SystemWorks 2005, which uninstalled my NAV 2004, and could not access the internet. The instruction book does not contain any instructions to configure SystemWorks and does not list any trouble line telephone numbers. It only says to go on the internet for troubleshooting help. Since I couldn't use the internet, I was stuck.

Had a friend go on the internet and get a trouble number, which would cost $30 for help. Called the number (1-800-927-4019) and listened to music for 3½ hours. No one ever answered; thank goodness for speakerphones.

Uninstalled SystemWorks and still didn't have internet access. Tried to reinstall NAV 2004 but apparently SystemWorks left residue so NAV 2004 wouldn't load. Tried to reinstall SystemWorks and it wouldn't install either.

Had to use manufacturer's recovery disc and reset my system back to zero and then spend two days reloading, updating and configuring all of my applications.

Will never again buy another Symantec product. The support is non-existent.