Customer Reviews

Norton SystemWorks 2008 Premier Edition 11.0 [OLD VERSION]

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(6)

 

 

It appears that Symantec has been resting on their laurels.

This is their flagship consumer application, and comes bundled with a modestly improved antivirus (new network and wireless intrusion-detection features). Ghost has been replaced by Save and Restore, and you get the extras, Passmark 6.1 and SmithMicro's CheckIt 7. GoBack is still there, but not installed by default.

It sports a new interface, with a DHTML menu-like slider with scrollbars in each section that took a bit to find what I was looking for. It has an option for a "classic" inteface - but it made me think of HTML 1.0 "classic".

This was a clean install on a clean install of XP SP2.

The install went much smoother than the 2006 version of the same product which I won't cover here. I'll just say it went much smoother.

The plusses: Bundled with some somewhat useful third party (Passmark, SmithMicro) tools.

I liked Save and Restore - which would save and restore to/from any drive - network, internal or external, and Save and Restore is versatile in that you can also specify folders, or the entire drive. Save and Restore could also be scheduled/configured in dozens of ways.

The antivirus (manual scan) was blazingly fast and the new ability of NAV to monitor and interact with my home/SOHO/Wireless network was a positive development.

Passmark (6.1, rebranded Symantec), is a good tool for benchmarking, and comparing my system to others (download free user-generated comparatives at the Passmark site). I learned that my X2 3800/Ati XT1600 (2 Ghz) is 38% slower than a 2.8 Extreme iMac with XP in Boot Camp, and 290% slower than a QX6800 with 7950GT (I didn't compare them all, several thousand to compare to!).

Mostly minuses: I tried to update system drivers - bluescreen city began. A reboot from a bluescreen was usually be followed by a prompt to run one or another function I had scheduled (Save and Restore, virus scan, defrag) - leading me to believe that the scheduler has some conflicts with my AMD machine (ATI/AMD) and the drivers (7.10 - 7.12). The dump error code was useless on both MS and Google to figure out.

I was unable to use System Restore (Microsoft's built-in tool) at all after installing it - it still ran and catalogued checkpoints, but would not roll them back, even after disabling NAV and SystemWorks protection.

Defrag, when it worked - usually took 2-3 passes to defrag. It frequently just froze.

Norton process viewer (with the "google this" feature that I loved) wouldn't auto-update with active processes - whatever was running when I opened the Norton process viewer was it. If I launched Acrobat, and wanted to see what modules where in use, I had to relaunch it. Bizarro!

One Button Checkup (Windoctor, registry section) decided that the BUNDLED CheckIt (third party) tool was all ganked up, and wanted to repair about 20 entries related to it.

The antivirus, even improved, still only "actively scans" inbound and outbound ports 25/110. No IMAP. No secure SMTP/POP (required by certain ISP's now). This doesn't affect send and receive other than the packet stream isn't scanned to/from. Even the free Avast! AV offers multiport/multiprotocol options. Sad.

SmithMicro's CheckIt 7 (bundled) decided that my 939 (K8) CPU was a K7 - the 2006 version got it right tho, what gives?

Regardless, I had a very unstable system, so as a last resort, I tried the Symantec "uninstall tool" - but traces were still left behind, BSOD city. I ended up doing a OEM wipe disk, and clean reinstall of the system. All is well again.

One feature I didn't try was the bult in "paid technician remote login". It just seemed kinda sick - paying Symantec to fix what Symantec seemingly broke.

I do accept the responsibility of reading the reviews (mostly negative) and plunging in anyhow, thinking back on the good old days when SystemWorks, well, worked very well!

Bottom line: This is more of a train wreck than a mashup of useful tools.

Your milage may vary - but I'd recommend steering clear of Norton "anything" until they come out of the 90s regarding the Internet and system usability/flexibility.

It needs a clean disable (or pass through for signed system and/or critical updates).

The feature it needs the most is a 100% "One-Button Checkout" (uninstall)

Having bought version after version of Norton Systemworks, and having become frustrated and disappointed each time, I've finally kicked the habit.

If you want better security software, buy Trend Micro pc-Cillin Internet Security 2007 - 3 User which has significantly more features. Unlike Symantec, which sells its security products separately (Search under "Symantec" to see how many different ones you would have to buy to fully protect your computer), Trend Micro includes all of them in one program.

If, like I, you are thinking about buying Norton to clean up your registry and keep your computer running cleanly and efficiently, forget it. After years of watching my PC clog up with all the garbage generated by Windows, only to have Systemworks leave it in place, I recently bought PC Tools Registry Mechanic 6.0. It does the job cleanly, efficiently and effectively, which Systemworks does not. Highly recommended.

A useful shareware program is Super Ad Blocker. Knocks out banner ads, pop-ups and (best of all) Flash player ads.

For day-to-day disk clean-up and compacting, use the disk cleaner and defragmenter that come with Windows.

I've been using Norton Utilities for many many years. Starting back in the early macintosh days, and now right up to windows vista. What's really sad is to see their product get worse and worse each year. But I think this one is the last straw.

First I had problems with my rebate (for owning a prior version). Then I had problems with licensing. Although I went through the licensing procedure and registered my product, the backup utility that is part of this got installed as a "trial" and kept nagging me until it timed out. The product also crashes frequently, and after finally getting my license squared away, then the backup utility refused to work. I eventually learned that it had corrupted its internal database, making it useless.

Honestly, even though it is inexpensive for prior version users to upgrade to this version (assuming they honor their rebate), I still regret doing it. I would definitely recommend macafee for security and virus removal, and pretty much anything else for backups. It's really sad to see what Symmantec did to this once great product.

I purchased this and reviewed it once already. My original opinion still stands. $42.00 out the window with no recourse. Buyer beware! My second and last purchase from Amazon.
This product is very time consuming to apply. After investing the time to do it, the disc told me there were 0 days left of coverage. It was supposed to provide a year of coverage. Never again.

Seems that Norton can't get their upgrade policy together. Upgrade price from Norton seems to be about the same as a new copy from Amazon. It appears Norton isn't very interested in keeping current customers.

Install went off without a hitch. Been a Norton user for, gosh guess it has been 10 or more years. Previous versions had alot of system overhead and slowed down my machine. So far this version seems OK, system is running fine.

WARNING to anyone thinking about buying this product! Please understand that you will not be buying this product only RENTING it. If you do not renew every year the product stops working....COMPLETELY! I'm not just talking about updates, etc. It actually tells you that it has stopped working and it won't work unless you renew. I have just wasted more than 2 hours with Norton's online tech support. This is the case with ALL Norton products and I am quoting the tech.

When the exorbitant renewal fee came up at expiration, I opted for a different product. As there are three items that have to be uninstalled separately, I completed them one at a time. Then, when I did the "recommended" re-boot to "complete the process," it completely killed my PC! I was completely unable to get my PC going again.
SEVERAL attempts to format and re-install Windows XP were incomplete and unsuccessful.
It toasted my PC, requiring professional help, just to get Windows back.
I'LL NEVER BUY ANOTHER NORTON PRODUCT AGAIN!
Are you listening, Symantec?

I've been using Norton Systemworks for some time now and have been very satisfied with the results. It does a very good job of cleaning up your HDD, registry, etc. along with scanning for viruses and spyware. For those that don't have a FAST internet connection- BEWARE. As soon as it installs, it will go to the Norton website to look for updates. If you have a dial up connection, you will be there for a WHILE!! Unless you need it, I would suggest you turn off some of the automatic features as it will slow down your computer. If you are smart about what you download and are careful NOT to open suspicious e-mails and stick to well known websites, you can manually scan most things and be just fine. GOOD LUCK and ENJOY this helpful product.

I HAVE BEEN A FAN OF NORTON SYSTEM WORKS SINCE I HAVE OWNED A COMPUTER. THIS LATEST VERSION THE PREMIER EDITION 11.0 HAS ALL I NEED AND MORE. INSTALL EASY, SETUP EASY, UPDATES, IN SIMPLE TERMS IT WORKS GREAT. I WOULD RECOMMEND.

I have been Symantec product user for years and this is my third edition of Norton SystemWorks. Particuarly like the utilities aspect for troubleshooting. Support is good as well.