- Platform: Windows Vista / XP Professional / XP Home Edition
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Key Benefits:
Norton AntiVirus 2008
Norton Utilities
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Most Helpful Customer Reviews
24 of 24 people found the following review helpful:
3.0 out of 5 stars
A pain to install,
I've been using Norton products for over 15 years. When I tried to install Systemworks 2008 Standard from CD, I got the install screen, clicked on install, and...nothing. After going on-line and wading through the Symantec support menus, I finally found out that you had to uninstall any previous version prior to installing this one. No where in the skimpy installation manual that came with the product does it say this. After downloading the uninstall tool, running it, rebooting, and attempting the install again, Systemworks was working. I then tried to install AntiVirus, but about 90% of the way through the installation it aborted and said it had "encountered a problem". A link was provided to Symantec, but when chose my product (Systemworks 2008 Standard) all I got was a blank page.
So I ran the uninstall tool again. This time when it was done, I checked the Symantec directory under Program Files and found it was still there and contained several files. I deleted them, ran the uninstall tool again, and rebooted. This time I installed AntiVirus first, then Systemworks, and it all worked fine. I don't see why Symantec couldn't have this product search for and uninstall previous versions, or at least provide the uninstall tool on the CD.
21 of 21 people found the following review helpful:
1.0 out of 5 stars
Ouch! I'm a loyal Norton user.,
By
11 of 11 people found the following review helpful:
4.0 out of 5 stars
Great program to use, but a pain to delete my old version.,
By Philip Venard (Orange County, CA USA) - See all my reviews
This review is from: Norton SystemWorks 2008 Standard Edition 11.0 (CD-ROM)
I've been using Norton SystemWorks Basic for many years and have been very happy with the way it functions on Windows XP. After reading other reviews, I decided to first delete my old SystemWorks 2006 before attempting the installation of the new CD SystemWorks Standard Edition, v11.
About 2/3 of the way through the deletion, I got an error message saying that the deletion was aborted. This was time consuming, and unfortunately predictable. The Error message directed me to the Symantec Website to download their Uninstall Tool. Deletion of the old program using this Symantec Uninstall Tool then went very smoothly. I agree with the disappointment expressed by a previous reviewer. Symantec should make this product to include an Uninstall Tool on the CD, or better yet have an automatic uninstall of previous versions as a part of the new installation process. The good news is that the installation of both the new SystemWorks and the Antivirus programs went without a hitch and they are working great. These two segments have been separated in the new software installation, resulting in their own separate desktop icons. This separation surprised me, but they do the job. I am very happy with this newest version of SystemWorks. The Standard Version also catches and removes spyware and adware. I'd give 5 stars for the functioning of Systemworks Standard Edition, v.11, but give only 3 stars for the problems related to deletion and installation. Overall, I'm awarding four stars to this product.
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