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Notes from the Waiting Room: Managing a Loved One's End-of-Life-Hospitalization (includes Choosing End-of-Life Care Without Hospitalization)
 
 
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Notes from the Waiting Room: Managing a Loved One's End-of-Life-Hospitalization (includes Choosing End-of-Life Care Without Hospitalization) [Paperback]

Bart Windrum (Author)
4.7 out of 5 stars  See all reviews (12 customer reviews)

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Book Description

February 1, 2008
Act effectively during a loved one's end of life...more control; less heartache; right closure.

Notes from the Waiting Room offers unique contributions to American families. Written from a lay person's experience, research, and perspective, Bart Windrum speaks to lay people about crucial end-of-life issues in a clear and direct way...in a way that institutions and professionals either overlook or are unwilling to bring to life.

Protect vanishing precious moments.

This one-of-a-kind conversation dissects and clarifies hospitalization experiences, and discusses end-of-life choices. For every patient-family entering the end-of-life crucible.

It is possible that a loved one's terminal hospitalization and demise will go smoothly, with well-considered communication, excellent treatment, and compassionate care for the patient and family alike altogether, a humane container for a loved one's passing.

It is possible that your patient-family will experience exactly the opposite absent or dysfunctional communication, problematic treatment, and a dispassionate absence of care that feels like abandonment. These conditions result in needless shock and harm, and a lingering, additional sense of loss.

Notes from Bart Windrum: Every hospitalization is serious. Any hospitalization can become very serious. End-of-life hospitalizations are particularly challenging especially those that turn suddenly terminal.

During end-of-life hospitalization, only two things really matter: protecting and using every available opportunity to commune with your loved one, and obtaining treatment direction from your loved one. These opportunities can be infringed upon. They can and do vanish. If we don't utilize them, our loss deepens, lingering in our hearts and souls with additional weight. How can your patient-family avoid this outcome? By learning how to eliminate needless and detrimental systemic shocks.

Notes from the Waiting Room focuses primarily on understanding how hospitals really function and how patient-families can effectively function within them. Notes' major topics include:
-- how to be an effective personal representative
-- the essential legal documents
-- the distinction between treatment versus care and how that affects us
-- forecasting future events and minimizing needless, harmful shocks
-- obtaining decision-making assistance and family support from hospital personnel
-- a potpourri of hospital how-to's
-- a complete, in-depth, one-of-a-kind discussion about quandaries related to the intersection of patient directives, treatment goals, and provider prerogative around the application of resuscitation technologies
-- the nature and realities of hospitalized dying.

Additionally, Notes offers a comprehensive discussion about how to consider, and perhaps arrive at, a decision to choose end-of-life care without hospitalization. Have we struck an unexamined Faustian bargain? Does using medical technology to extend our lives imply a requirement to die in the hospital or nursing home? The Option to Die in PEACE (Patient Ethical Alternative Care Elective) offers a framework for choosing a non-institutionalized end-of-life pathway.

Notes concludes with fourteen concrete medical reform proposals, an annotated bibliography, thoughts for healthcare providers, and a 38-page index. A 70-page companion eBook, How to Efficiently Settle the Family Estate, is available at the AxiomAction website, as is more information about both books.

Acting on any one of this book's revelations will save your patient-family from angst and heartache that can linger for years afterward.


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Editorial Reviews

Review

A practical, wise, and timely exploration of an inescapable universal event. This book speaks to us all. --Richard D. Lamm, former three-term Colorado Governor, Co-Director of the University of Denver Institute for Public Policy Studies

Making difficult medical and ethical choices can be stressful and frightening. Perhaps rightfully, Notes from the Waiting Room paints hospitals in a questionable light. The Option to Die in PEACE (Patient Ethical Alternative Care Elective) is of great benefit to patients and families everywhere, providing a practical framework to master the maze of conflicting options and opinions. --Robert Eaton, Director of Mission and Spiritual Care, Office of Mission and Ministry, St. Anthony Central Hospital, Denver, Colorado

Notes from the Waiting Room offers a poignant and elegant examination of tensions interfering with the peaceful demise most Americans say they want. Constructive, engaging, and challenging, Notes from the Waiting Room critiques the institutionalized confusion around end-of-life goals, whereby well-intentioned people end up conflicted between deeply held values and biotechnology s siren song. A must-read for laypersons and professionals who champion common sense, good stewardship, and humane caring. --Diann Uustal, RN, MS, EdD; Clinical Ethicist, Palliative Care and End-of-Life Consultant, President, Educational Resources in HealthCare, Inc.

About the Author

Bart Windrum functioned as a key family member and Medical Power of Attorney during the demise of his parents in 2004 and 2005. Repetitive disturbing and harmful experiences during two three-week terminal hospitalizations inspired him to examine, research, contemplate, and clarify the nature of hospitalized dying in America from the patient-family perspective. While writing Notes from the Waiting Room, Bart authored The Option to Die in PEACE: Patient Ethical Alternative Care Elective, one of 31 healthcare initiatives considered by the State of Colorado's Blue Ribbon Commission for Health Care Reform. See the AxiomAction website for more information.

Product Details

  • Paperback: 336 pages
  • Publisher: Axiom Action (February 1, 2008)
  • Language: English
  • ISBN-10: 0980109000
  • ISBN-13: 978-0980109009
  • Product Dimensions: 9 x 6 x 0.8 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #1,773,549 in Books (See Top 100 in Books)

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Customer Reviews

12 Reviews
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Average Customer Review
4.7 out of 5 stars (12 customer reviews)
 
 
 
 
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2 of 2 people found the following review helpful:
4.0 out of 5 stars Insights on End-of-Life Care Options, February 16, 2008
By 
This review is from: Notes from the Waiting Room: Managing a Loved One's End-of-Life-Hospitalization (includes Choosing End-of-Life Care Without Hospitalization) (Paperback)
Some hospitals have a way of humbling people in an intimidating manner, making them feel small and overwhelmed. Unfortunately, loved ones navigating end-of-life journeys with hospitalized patients feel that way too often. Author Bart Windrum experienced this with his terminally ill parents. His book results partly from surviving preventable hospital stress and wanting to help others in similar situations.

Notes from the Waiting Room is peppered with personal stories from the author's experiences representing his parents. Chapter summaries, explanations of terms, and detailed background information prepare readers for deeper insights about hospitals and the medical system. Without condemning all hospitals, Windrum describes numerous problems that permeate long-term hospital stays of frustrated patients and their caregivers. Lack of real communication by healthcare providers, fragmented treatment, and hygiene breaches are a few mentioned. Assertive strategies for improving the odds of success and honoring patients' rights are also explored.

This book is especially helpful in clarifying roles of caregivers as they stumble through a medical maze of patient care, forms, and death-related issues that confront them. Their preconceived expectations about hospitals could be replaced with shocking realizations causing them to function cloaked in unaccustomed feelings of helplessness and ignorance.

Windrum concludes that those who do not want to die in hospitals should have the Option to Die in PEACE: Patient Ethical Alternative Care Elective, depending on their declining terminal health and age. He explains his support for patient-directed dying that includes hospice and palliative care. He also examines medical system reform. Notes from the Waiting Room provides extensive information for anyone interested in knowing more about end-of-life options without hospitalization.

Frances Shani Parker, Author of "Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes"

[...]
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Seeking Care Amidst Chaos, March 26, 2008
By 
Daniel Johnson (Denver, Colorado USA) - See all my reviews
(REAL NAME)   
This review is from: Notes from the Waiting Room: Managing a Loved One's End-of-Life-Hospitalization (includes Choosing End-of-Life Care Without Hospitalization) (Paperback)
Published studies have demonstrated marked shortcomings in end-of-life care in the hospital including untreated pain, insufficient communication and support around difficult medical decisions, and high financial burden for families. Notes from the Waiting Room is a powerful and important book. It eloquently personalizes one family's repeated journey through the all-too-common chaos and distress associated with end-of-life hospitalizations. Notes provides both practical suggestions for patients and families. Equally important, it challenges the medical profession to find better ways of ensuring "care" when "cure" is no longer possible, and highlights the importance of the emerging field of palliative care.

Daniel Johnson, MD

Palliative Medicine Physician

Director, Life Quality Institute
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Go with PEACE, August 23, 2008
By 
This review is from: Notes from the Waiting Room: Managing a Loved One's End-of-Life-Hospitalization (includes Choosing End-of-Life Care Without Hospitalization) (Paperback)
Perhaps no one statement that author Bart Windrum makes in his examination of how the United States health care system approaches end-of-life hospitalization is more important to understand than, simply, "death is a part of life." Yes, and he continues, in his "Notes From the Waiting Room: Managing a Loved One's End-of-Life Hospitalization," that all doctors should be trained for it.

Overly simplistic? Think about it. Think about the Hippocratic oath our physicians take upon themselves as they enter their medical careers, "do no harm." If our definition in American society is of death as a state that is to be avoided at all costs, and life as a state that is to be prolonged at all costs, then doing no harm becomes a tricky proposition. Harm by whose definition?

Windrum explores how our health care system treats death and the dying, and those who care about the dying, first and foremost as an adult child of two parents whose death he has experienced in every excruciating step. These were not peaceful steps. In his "Notes," Windrum shares with us how often and how, to his view, unnecessarily these final steps were made painful, confusing, alienating, and undignified. All because our typical approach to death is one of avoidance. Within a culture that is obsessed with staying young forever (i.e., never dying), to over-the-top violence in our various forms of entertainment that gives us a very false and unrealistic concept of death, to an overall cultural avoidance of facing death at all - we treat death as unnatural. We either avoid it completely or we see it as something other than what it is. Windrum consistently makes the valid point throughout his book: death is natural. It is how we treat death, how we approach it, that too often becomes unnatural.

So that others may not have to experience the indignities and sometimes black comedy of errors that the author experienced with his own family members and their hospitalization, Windrum has written this well researched and thoughtout book. It begins with establishing his own experience with the death of loved ones. From that, the author goes on to recommendations on how to become an effective personal representative, what essential legal documents must be in place (and often championed and reviewed) when death becomes an unavoidable reality, how to effectively manage hospitalization, the role of family involvement, the importance of "forecasting" (presenting all possible outcomes to those involved in the dying of a loved one so as to make timely and reasonable, informed decisions) and ethical support, the too often avoided descriptions of what death is really like (forget the movies), and, finally, his proposals for change. This includes PEACE, or the Patient Ethical Alternative Care Elective. Windrum also makes proposals and suggestions for the health care industry (by which time, the word "industry" in this usage seems wincingly apt) and for you and me - every day people who at one time or another will have to face death, whether that of a loved one or one's own.

In this journey of an adult son's witnessing the deaths of his mother, soon followed by that of his father, Windrum brings valuable insight. At a time when this country's health care system (to whom it is provided and how it is provided) is in such great need for reassessment and improvement, one can only hope that enough of us will make our voices heard both in the political arena as well as in our own doctors' offices, that we might accomplish and insist upon change. Change, as Windrum reminds us, occurs when continuing to do the same thing becomes more painful than change itself is perceived to be. And it is increasingly painful to see, or to be victim of, health care that is evolving in terms of medical technology, while too often ignoring the simple dignity of the human condition and the validity of one's own choices over how to live and how to die.

Our medical technology and expertise is keeping us alive longer and longer, yet is that always the best option? Even when legal documentation is in place for "do not resuscitate," Windrum shows how this may not always be enough to prevent unnecessary procedures and painful outcomes. He reminds us of the importance of every patient having his or her champion at their bedside, without which an endless stream of indignities if not medical errors might take place, in spite of legal documentation.

A better approach, beginning with the acceptance of death being a natural part of life, may be to take a closer look at how we understand hospice and palliative care. And, how we protect an individual's choice in how to die. Once a diagnosis of terminal illness has been made, Windrum argues, to make the choice to die with dignity, at a point in time when one is ready, should not be considered suicide but a choice in the manner of how one wishes to conclude a life.

If there were moments in reading this book that I felt the author may be too harsh and cynical about modern health care, that is, the health care professionals that care for us (my own career path often crosses with those in this industry, most all of whom strike me as persons who have chosen their careers driven by their caring hearts and deeply held motives to ease human suffering), then I couldn't help but think he brings to surface many very important suggestions for improvement. And improve we must. Our population is fast aging. Our medical technology is fast advancing, keeping many of us alive longer and longer by various artificial means.

We must have a new and better understanding about how we approach death and dying. If Windrum accomplishes nothing more than to encourage us to get our own legal documentation in place(and there are five such documents that we should have completed) to ensure our personal choices are taken into consideration when that inevitable moment arrives, this book is worth its price.
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