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Most of this book is about general troubleshooting practice (keeping records, testing possibilities, and eliminating them one by one) and about procedures unique to fixing problems in NetWare. Clarke endorses specific products (for example, he cites AMP tools and connectors as the best he's worked with and the least likely to cause trouble), which is the kind of information new CNEs need.
The author attacks troubleshooting generally, describing NSEPro and other diagnostic tools, and then moves on to particular trouble spots. He devotes entire chapters, full of hints and procedures, to network interface cards, hard drives, client machines, and printers. He then takes a turn for the theoretical--also part of the CNE exam--to discuss network topologies and protocols in depth. An extremely handy appendix correlates exam topics to specific pages in the book. Quiz questions appear throughout the text, and a companion CD-ROM includes a database of I/O card properties and a test simulator.
Before you spring for this book, consider Novell's CNE Study Set: IntranetWare/NetWare 4.11, a box set that includes this book, Novell's CNE Study Guide: IntranetWare/NetWare 4.11, and a two-user version of NetWare 4.11, for a lower price than it would cost to buy the components separately.
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Most Helpful Customer Reviews
7 of 8 people found the following review helpful:
3.0 out of 5 stars
Technically complete, but info is hidden in useless garbage.,
By A Customer
This review is from: Novell's CNEŽ Study Guide for Core Technologies (Hardcover)
It's too bad that Mr. Clarke feels the need to share his thoughts on Zen, include useless quizzes totally unrelated to NetWare or networking, and offer crossword and wordsearch puzzles instead of useful, real-life quizzes and tests. This book was quite complete as of it's publication date, but it is a little out-of-date now. Mr. Clarke also confuses readers with inconsistent terminology at times, once referring to a server as a dedicated 'workstation' rather than a dedicated computer, and a continuing reference to a 'central print queue' rather than just 'print queue.' His constant medical analogies and references are mundane and worthless. The book is written to about an eighth grade level, not an eighth grade reading level, but an eighth grade intelligence level. It's like reading a child's book of NetWare. The book does appear to be organized well and the necessary information is contained in the book. It's just unfortunate that it is buried between and beneath endless pages of medical school wannabe diatribes, 'Zen' garbage, and off-topic quizzes as filler. The book is nearly 1,000 pages, but if the useless garbage were removed, it would be more like 600-700 pages. It's truly too bad because Mr. James does appear to know NetWare very well. I teach computer courses for a business college that uses this book as a text. It is extremely difficult to teach from this book because of the filler and the lack of useful quizzes and tests in the book. The Clarke Tests on the CD are good, but are filled with stupid sound clips from movies and TV that are of varying volume, some quiet and some quite loud. They are very unprofessionally recorded and very annoying during testing. The tests on the CD included with the New Riders MCSE books are far superior to the Clarke tests, however. The saddest reality is that this is apparently the best book available other than Novell's own training books which are much more expensive and are apparently only available through authorized training centers (with training courses).
4 of 4 people found the following review helpful:
5.0 out of 5 stars
One of the best CNE books out there!,
By A Customer
This review is from: Novell's CNEŽ Study Guide for Core Technologies (Hardcover)
I like the way Clarke organized the relevant topics in passing the CNE exam---adding Humor to a boring concept. This book also contains stuff that would help you even for MCSE. It is really a good source of knowledge for both CNE, CNAs etc. wannabees.
2 of 2 people found the following review helpful:
5.0 out of 5 stars
This is the book to understand networking fundamentals!,
By
This review is from: Novell's CNEŽ Study Guide for Core Technologies (Hardcover)
As an MCSE who has been teaching Networking Essentials to systems engineering students I figured that I would breeze through the Novell Networking Technologies course. Whoa! The Novell course goes into substantially more detail than the Microsoft course. I found Clarke's book to be an excellent guide through the maze of material that Novell requires familiarity with. And it was a pleasure to notice that this book seems to be the foundation of many other guides and lectures that I have been exposed to both in Novell and Microsoft curriculums. The author does go overboard on Zen commercials, puzzles, brain teasers, and the like but it is easy to skip over these parts when you have time only to study material you will need for an exam (or in my case, for my next lecture).
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