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Novell's Guide to Troubleshooting TCP/IP [Paperback]

Silvia Hagen (Author), Stephanie Lewis (Author)
5.0 out of 5 stars  See all reviews (3 customer reviews)


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Book Description

October 6, 1999 0764545620 978-0764545627 1
Analyze Interent Protocols for smooth network administration. Accelerate traffic, prevent collisions and incompatibilities, and keep your network-to-Internet communications running smoothly with Novell's Guide to Troubleshooting TCP/IP. Each chapter focuses on a different technology and explains what it looks like when communications go right, how to set up a protocol analyzer to catch potential problems and -- most importantly -- what to do when things go wrong. Filled with real-world case studies and step-by-step solutions, this guide keeps you connected, whether you administer a small LAN or a global network.

Editorial Reviews

From the Back Cover

Novell's Guide to Troubleshooting TCP/IP Analyze Internet Protocols for Smooth Network Administration Accelerate traffic, prevent collisions and incompatibilities, and keep your network-to-Internet communications running smoothly with Novell's Guide to Troubleshooting TCP/IP. Each chapter focuses on a different technology and explains what it looks like when communications go right, how to set up a protocol analyzer to catch potential problems, and - most importantly - what to do when things go wrong. Filled with real-world case studies and step-by-step solutions, this guide keeps you connected, whether you administer a small LAN or a global network. Inside, You'll Find Just What You Need to ...
* Get an overview of hubs, switches, bridges, and routers
* Understand the protocol suite, including Internet, transport, and application layers
* Solve problems with various LANs - collisions, fragments, and soft errors
* Fill your arsenal with TCP/IP utilities for UNIX(r), Windows NT(r)/95, NetWare(r), and Linux(r)
* Master flow control with TCP Fast Retransmit
* Troubleshoot with Address Resolution Protocol (ARP)
* Analyze an Internet Control Message Protocol (ICMP) session
* Resolve TCP/IP vendor-specific protocol issues
Watch for Future Updates www.idgbooks.com/novell

About the Author

About the Authors .....Silvia Hagen is a Master CNE(SM), Master CNI(SM), Certified Internet Professional(SM), Microsoft Certified Product Specialist for NT server and workstations, and Microsoft Certified Trainer. A professional consultant and analyst based in Europe, she is the author of the successful and unique NDS Troubleshooting Workshop. .....Stephanie Lewis is a Master CNE, Master CNI, a Certified Protocol Analyst, and Microsoft Certified Professional and Certified Trainer. She is a professional network analyst, consultant, and speaker who has worked with a broad range of clients.

Product Details

  • Paperback: 1013 pages
  • Publisher: Wiley; 1 edition (October 6, 1999)
  • Language: English
  • ISBN-10: 0764545620
  • ISBN-13: 978-0764545627
  • Product Dimensions: 9 x 7.1 x 1.9 inches
  • Shipping Weight: 3.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #1,442,704 in Books (See Top 100 in Books)

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Average Customer Review
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4 of 4 people found the following review helpful:
5.0 out of 5 stars ALL TECHINCAL BOOKS SHOULD BE WRITTEN THIS WAY, March 25, 2000
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This review is from: Novell's Guide to Troubleshooting TCP/IP (Paperback)
It took me only 10 minutes of thumbing through the book in the shop before I decided to buy it. I have just read it cover-to-cover and can categorically state that it covers its subject matter superbly. Although it is a hefty 1000-page tome, the text is lucid and written in a no-nonsense style. It gets right down to business with numerous (and accurate) tables, diagrams and screen shots. This book will teach you everything you need to know about troubleshooting TCP/IP. If you are thinking of buying such a book, you can't go wrong with this one. Congratulations to the authors and Novell Press.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars A "Must Have" Addition to Any Network Analysis Library, September 13, 2000
By 
Scott D. Bell "Geek_Dad" (Lakewood, CO United States) - See all my reviews
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This review is from: Novell's Guide to Troubleshooting TCP/IP (Paperback)
This book is exactly what I was looking for concerning troubleshooting TCP/IP with a network analyzer. This book starts with the level 1 troubleshooting and goes from there. The book not only covers general TCP/IP issues, but also thuroughly covers vendor implementations, including Novell, Microsoft and Unix specific issues.

I've had the book only three days, and have already used it to solve a couple of network analysis problems. The content is most useful.

The book is well thought out, and well organized. I particularly appreciate the packet by packet explanations and real world troubleshooting examples. The extensive appendixes are a wonderful addition.

If you could only buy one book for TCP/IP network analysis, I'd get this one.

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5.0 out of 5 stars Excellent book, August 22, 2000
This review is from: Novell's Guide to Troubleshooting TCP/IP (Paperback)
Just as Zahid was, I was impressed within 10 minutes while in the bookstore. (I bought the book while in the bookstore)

First, forget any thoughts about a Novell/Netware focus, this is a book about TCP/IP, and it includes some chapters about Microsoft's and Novell's implementations of TCP/IP. Excellent.

The book does an outstanding job of covering the subject at the intermediate to advanced level. It is not for newbies, and it is not for geeks. IMO, "serious" students/end users/LAN administrators will find it very useful.

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Inside This Book (learn more)
First Sentence:
So, you're ready to learn how to troubleshoot and analyze your TCP/IP network. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
fileserver console, fwd addr, ring purge, primary reverse lookup zone, connection termination request, advertising router, nonbackbone area, lame delegation, cmd mode, primary forward lookup zone, stub area, secondary name server, monitor contention, external routes, protocol decode, relay agent, stub networks, address renewal, server mars, designated router, migration agent, keepalive timer, originating computer, duplicate acknowledgments, equal cost paths
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Token Ring, Routing Information Protocol, Control Panel, Service Location Protocol, Standby Monitor Present, Microsoft Windows, Sniffer Pro, User Datagram Protocol, Source Quench, Claim Token, Membership Report, New York, Active Monitor Present, Fast Ethernet, Internet Group Management Protocol, Parameter Problem, Service Reply, Type Stub Net, Interfaces Group, Network Neighborhood, Event Code, Port Unreachable, Address Translation Group, Choose Network, Core Protocol
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