Novell's Guide to Resolving Critical Server Issues [Paperback]

Brad Dayley (Author), Richard Jensen (Author)

Book Description

Publication Date: July 22, 1998 | ISBN-10: 0764545507 | ISBN-13: 978-0764545504

Novell's Guide to Resolving Critical Server Issues Resolve Critical Server Issues Faster than Ever Before Benefit from the real-world experience of two of Novell's top engineers. Brad Dayley and Rich Jensen walk you through the entire NetWare operating system and analyze in great detail the most effective tools and techniques for troubleshooting and debugging server problems — and getting your network back up and running with minimum impact to the company's bottom line. Save Yourself Hours of Time in Debugging and Troubleshooting

• Master the ins and outs of the NetWare operating system
• Understand the best processes for troubleshooting different critical server issues
• Learn crucial abnormal end (ABEND) handling and recovery methods
• Debug ABENDs more efficiently by using internal and virtual debuggers
• Recognize, debug, and prevent server lockups and high utilization

Exclusive Software Inside!

• Virtual Debuggers
• Remote Debugger
• Config Utilities
• ABEND Demo NLM
• Filer NLM
• MakeLog
• NetAlive NLM
• Diag411 NLM
• The Server Protection Kit from Alexander LAN^™, Inc.
• Plus a two-hour video lecture by the authors

Editorial Reviews

About the Author

About the Authors Brad Dayley and Rich Jensen, both CNEs, are software engineers on Novell's Critical Problem Resolution Team. Together, they have over 14 years of experience troubleshooting Novell products and have resolved literally thousands of critical server issues. They are the creators of the advanced debugging course used to train Novell's support engineers.

Product Details

• Paperback: 720 pages
• Publisher: Wiley (July 22, 1998)
• Language: English
• ISBN-10: 0764545507
• ISBN-13: 978-0764545504
• Product Dimensions: 9 x 7.1 x 1.8 inches
• Shipping Weight: 2.9 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #4,962,523 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

21 of 21 people found the following review helpful:

5.0 out of 5 stars An important work - it should have come sooner, July 22, 1999

By A Customer

This review is from: Novell's Guide to Resolving Critical Server Issues (Paperback)

It is quite amazing that I appears to be the first person reviewing this book. Anyway, as a support engineer I have been combating ABENDs for some years now, and this is the first structured, organised material on this topic. It is so well written that reading it is resistance free. I have not been actively reading Novell's material after 3.12, and is amazed to find out that Novell has built such nice autorecovery features into 4.11 and beyond - if only Windows NT BSOD can be handled this effectively - or if only someone has written an equally effective book dealing with NT BSOD. Fighting ABEND is a spooky experience, and the whole affair could have degenerate into a cluster snafu that last many days. This book gives you a solid understanding of what is happening behind the scene, and thus you will not waste time ( many many hours ! ) looking for things that is not related. I seldom see authors who can write with such clarity on a topic that can potentially be very messy. It is the kind of mind that can see pattern in chaos. I hope that follow up with more works like this.