Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs [Paperback]

Steve Lauer (Author), B. Jack Gebhardt (Author)

Book Description

Publication Date: January 27, 1997

Recruiting staff and reducing turnover are amongst problems for business and franchise owners in today's competitive labour market. Lauer and Gebhart provide a pracitcal guide to finding, training and keeping good hourly workers in any service and retail business. They supply hundreds of recruiting and advertising tactics for attracting applicants and provide a complete people plan that uses motivation and employee incentives to reduce understaffing and dramatically cut turnover rates.

Product Details

• Paperback: 192 pages
• Publisher: AMACOM (January 27, 1997)
• Language: English
• ISBN-10: 081447912X
• ISBN-13: 978-0814479124
• Product Dimensions: 8.8 x 5.8 x 0.6 inches
• Shipping Weight: 11.4 ounces
• Average Customer Review: 3.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #2,705,066 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars Now Hiring! is an absolute "must-read" for employers., January 15, 1999

By 

Jeff Jones (Decatur, TX United States) - See all my reviews
(REAL NAME)   

This review is from: Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs (Paperback)

One of the toughest duties of running or managing a small or mid-size company is keeping good staff, especially those with jobs on the lower end of the pay scale. Lauer advocates starting with a plan and then hiring the right people and then training them. Far too many companies hire warm bodies and expect they can train them to be outstanding. Lauer points out the fallacy in that idea and explains why doing what is necessary to hire great candidates puts a company far ahead of others. Lauer also suggests several ways to keep good employees and teaches you how to terminate employees without causing you or the employee an excessive amount of grief.

I bought copies for all my managers. You should too.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Recommended for any one who supervises anyone else's work, January 27, 1998

By 

[e-mail] (Sylvania, OH) - See all my reviews

This review is from: Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs (Paperback)

As Hiring Coordinator at a company with 50 department managers, I highly recommend this book not just to those who do the hiring, but also to those who supervise the work of others. The recommendations on how to make a job fun, and how to retain employees are right on the $$. The authors' experiences provide practical suggestions for hiring, training and retaining employees. It becomes evident that pay is only one factor in keeping an employee--and not the most important one. Recognition of work is far more important! The authors give many creative ideas on how to make an employee feel appreciated.This book belongs in the library of every personnel director, manager, small business owner, or CEO.

1 of 3 people found the following review helpful:

1.0 out of 5 stars How To Be A Happy Manager, No Matter The Consequences, May 28, 2000

By 

Adriane McGuire (California, USA) - See all my reviews

This review is from: Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs (Paperback)

In describing how to deal with employees who go to management with complaints about other employees, the authors insist (w/o evidence) that such complaints are "...only inside the fighter's head!" Their recommendation is to train such employees to think happy thoughts. Contrary to the authors' prescription, strong management is not for those who hide behind happy thoughts, but requires the ability to confront and deal with real issues and genuine personnel problems - instead of comfortably convincing oneself that any complaint is false and need not be dealt with.