NuBrilliance is a non-invasive aesthetic treatment that exfoliates dead and flaking cells on the surface of the skin and rejuvenates the layers underneath. A combination of exfoliation and suction gives skin a healthy afterglow.
Visibly improves skin texture, tone and elasticity. Reduces the appearance of fine lines and wrinkles.
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Top Customer Reviews
Other than that, so far I love my new toy!
I have contacted the seller and am waiting as to what to do about it. I honestly LOVE the product but can't give it the original 5 star rating I would have 2 weeks ago now that the unit is becoming defective.
If anyone else has this problem... please say so. I just am not sure why this happened to my unit, but I would like the manufacturer to send me a new one since I have only had it for 30 days.
UPDATE: I called the company and they were not open for customer service on the weekends. I then emailed them through Amazon and they told me they are not going to give me my money back! They seem to be going by the date I ordered the product and not the date I received in in my home. I fully believe this 30 day warranty is because the company knows full well they are ripping you off! It takes 30 days to really start and see a big difference in turnaround in your skin because of the loss of suction on this thing. I just started seeing good results and now the machine doesn't work at all. It went from sucking air into the tube to slightly blowing air out of the tube. I have filed a claim and will see what happens after that. For the cost of $250.... but something else on here... not the NuBrilliance! Once I can get the money back I will purchase a different unit from another company. Microdermabrasion is wonderful, but this unit is quite cheap for the money. It should be sold for no more than $50!
24 hours after I placed the order, excited to receive the product, I checked the status on shipping. It had read glowing reviews on what it does for your skin and I took the 3 year warranty just in case the suction started to fail as I had seen in other reviews. I received express shipment free since I paid the unit in full at the time of ordering. At viewing my status, I saw it was "pending credit card authorization" which I thought was odd. I confirmed the transaction was authorized and the reduction on funds was present on my credit card statement. I contacted Nu Brilliance customer service getting a completely uninterested representative on the phone stating I would have to contact my bank and the authorization was "declined".
In contacting my credit card company, not only did they verify the funds were authorized, deducted from my available balance, but they repeatedly tried to charge my card for same amount SEVERAL times!!?? Thankfully my bank was declining the additional charges they saw as duplicates or there would have been over $1000 in fraudulent charges.
My credit card representative then conferenced in Nu Brilliance customer service with me. They were belligerent stating the card charges were declined, and the goods would not be shipped out.Read more ›
Most Recent Customer Reviews
I bought the machine a few year ago and I never lost suction, still works great, I think I like it very muchPublished 4 months ago by Jovanni
For me, this is a must have, it works wonderfully! I have a problem with enlarged pores and small whiteheads on my chin but NuBrilliance just corrects all of that for me. Read morePublished 5 months ago by Debbie
I love this product I have had it for 3 years now I bought it straight from the company and it has help me keep my acne clear and healed my face faster then I ever thought I use it... Read morePublished 5 months ago by Nicole Sijtsma
I have had my microdermabrasion machine for about a year and a half and love, love, love it. I did have to send the first one back because of no suction and they replaced it... Read morePublished 5 months ago by fran
This was a pretty pricey machine. The suction is random at best even when new out of the box. the video makes it looks like the wand glides across your skin when in fact its not... Read morePublished 6 months ago by Joanna J.
Horrible customer service
I found out that You have to replace tips after every ten uses! Not worth the money
better machines out there for less money
I used NuBrillance 7 times and yesterday after using the precision diamond tip, i lost the tip ( the small diamond circle ) in the sink while i was washing it. Read morePublished 10 months ago by Yola Mourad