Customer Reviews

NutriBase EZ Edition Diet and Exercise Software

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(3)

 

 

I purchased this to replace an older version of the same product I bought 7 years ago. I think it's one of the best programs for counting calories that is available at a reasonable price. The extensive database of brand name foods makes it so much easier to use than other programs I have tried. And I like the way it tracks your exercise as well and uses the calories burned to offset the ones you comsume each day. The comprehensive reports of nutrients are excellent as well.

I briefly evaluated this software (NutriBase Personal Plus v8, an advanced version of NutriBase EZ), then purchased it to use. It is hard to use and defective--among problems are uneditable food items, inability to erase incorrect entries through the application, and way too many menus and keystrokes to enter data. Worse--or what should have been advanced warning--the company's Websites (yes, they seem to have many) have screwed up and circular menus, pages jammed full with unrelated information and outdated content, even regarding their own products. Customer service was responsive via email and on telephone, admitted menus were messed up, but acted as if it didn't matter as they've had other people buy their software. When I requested a refund for the just purchased software because it was not usable, they rudely wanted to charge a nearly 30% restocking fee for downloaded software!

I now have credit card charge dispute pending to secure my full refund.

I do not recommend any Nutribase product and personally will not purchase any other product from this company.

I am really enojoying this software. It is easy to use and helps you get a good idea of what you are eating and nutrition. There are some features that could be better - I would like a better weight loss graph than it has. Also sometimes you have to sort through a large food list to find your exact food item. I like the favorites feature because I tend to eat the same things often. I started to track my calories on October 1st and today October 29th I have lost 13.5 lbs. I have been eating about 1400 healthy calories everyday and walking 2 miles every other day.

I used this to advantage, although getting the password was a hassle, and when changing comnputers getting hooked up again almost impossible. Fairly easy to use, and motivating, although it takes a fair amount of time. Frequent weighings can be discouraging. Mostly I was disappointed in paying for something I then couldn't access.

This is an amazing product. I use it to track my mother's intake as she has several metabolic disorders including diabetes. She has lost 30 pounds since we started tracking her food intake. I can't say enough good things about this software.

I've had this software for about a year now and I just upgraded to vs.9 and the usual problem getting the software registered occurred. I also have been trying to get a question answered without any success. They just ignore me. This last time they cut one part of my email out and responded to it and ignored the question I had. Pretty arrogant. My wife uses Lance Armstrong's software on the cloud and it works better and is free. I regret I ever bought it and will not be spending anymore money on upgrades.

I was really looking forward to this software, unfortunately I've got a defective blank CD in the mail instead of installable CD. I'm returning the item, and will try to buy it elsewhere.

I love using this product. Any question or concerns and the tech support gets back to right away. This program breaks down the nutritional value in your recipes as well. I reccomend this to everyone.

I have not been able to register it. The second time I tried to opened it and use it it wanted me to register and I have tried 3 times, if I donot get it register this week I am returning it.

thank you, Lynn