Most helpful positive review
65 of 70 people found the following review helpful
love the cooktop - buyer beware
on August 24, 2013
I too had the same problems as others. I thought the cookware came with it - and now instead of paying $29.95 they want $69,95 - their on line service should be a lot more clearer.Their customer service via email - takes forever for someone to get back to you - the best thing to do is call - I will have to give them credit for changing my address for me, but I think they should honor their prices if we make a mistake in ordering their product. Their first question on their list is, why did my cookware not arrive with my cooktop? What does that say about this company? I do love the cooktop, but found out you can't use all cookware with the cooktop, which is my fault. They need to redo their website to be clearer when ordering - to make sure we know that the cookware doesn't come with the cooktop, you must check the box to get it - too late for me, but maybe my comment will help others. I would of gave it five stars if they would give me my cookware for $29.95!