I brought this mop for the first time, and the sprayer handle broke on me. I called customer service, and they gave me some tips to fix and maintain it. But I still have to exchange for a new one. I have the new one for over a month now. It works perfectly. Here are some tips:
1. Dont ever leave solution in the bottle. The cleaning solution will sink and clog the system resulting in breaking the sprayer. And the handle wont work if the sprayer is clogged.
2. I rinse out my mop every time with hot water. Just put a bit of hot water in after you used it. Spray and mop a few times just to make sure there is no cleaning solution left in the sprayer and the system.
3. Dilute your cleaning solution. It only calls for 2 teaspoon per bottle. I only use about 1 teaspoon and I fill half of it with hot water before I pour in the cleaning solution.
It sounds like a lot of work, but I believe it's less work than a bucket mop and getting my hands all dirty and wet every time I want to clean the floor. Plus it's eco friendly compare to swifter. It's awesome for everyday cleaning. Though for very deep cleaning (since I have a dog), I still use the bucket and brush.