Customer Reviews

ONKYO LSV950 Envision Theater DVD Home Theater System

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

Bought this system, on recommendation, in June 2003. System developed a "popping" sound and would shut itself down. By the beginning of August 2003, I finally got the replacement system and the same problem occurred two months later - October 2003. Since Novemeber 2003, I have been contacting Onkyo, by email & faxing, to have this system replaced, and they have not responded to me. To me, a bad system and bad customer service means a bad company. It is now April 2004 and I still have this broken down system sitting in the corner of my bedroom!

Have owned this system for 3 years, still sounds awesome. The walls shake while watching movies with effects soundtracks. Amazing how the sound comes from the little speakers, which my wife loves because they replaced much bigger speakers with prior system. I have to say, I experienced the same problems as other reviewers initially. Popping noise and then shutting down. Found out that if any of the wires are exposed, will cause a short out of system. In my case it was the existing speaker wires had one small finishing nail thru them(hidden behind trim)which caused problem. Rewired and have had no problems since. My prior system was run through a top of the line Pioneer AV tuner that never had any problems. Like I said, system is very delicate but great sound.

System developed a "popping" & "crackling" sound and would shut itself down.Tried changing cables,cleaning inside reciever, this did not help. Would work for maybe 10 mins and POP & Crack and shut itself down. Paid almost $1000.00 for something I can not use. Onkyo will not return emails. Extremely bad Customer Service!!

Bought one of this ONKYO LS-V950 10 months ago. It is now broken, turns it self off after 5 seconds, not what you would expect for $900.