Customer Reviews

ONKYO TX-SR602 7.1 Channel AV Home Theater Receiver

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I bought this unit from Crutchfield, and about 4 months later the sound just stopped...that's right, no sound! Sent it in for warranty repair, and almost 2 months later, they claimed to have figured out the problem and returned it to me. It still didn't work properly. I sent it back in the 2nd time, and 1 month later, they returned it to me after they said to have replaced the DSP PCB. It still didn't work. By now, the unit has been at the shop longer than I've actually used it. Onkyo refuses to send me a new unit, and instead wants me to send it in the 3rd time. Gimme a break. I spoke to Crutchfield and even though I bought the unit almost a year ago, they agreed to give me a "merchandise credit" so that I can buy a different unit. I'll definitely never buy another Onkyo product. Between the Fedex charges back and forth, the time on the phone spent by their technicians and customer service reps, etc., it would have been far cheaper (and better for customer loyalty) for Onkyo to just replace the unit. Penny smart, pound foolish. They've lost a customer for life...not that they care, I'm sure.

I have had it for a year and have played my Xbox and computer music without incident. It is a PAIN to figure out at first, but it works. Headphone connector sounds very good!! I was impressed. I have connected to a powered sub and a pair of bookshelf speakers. I just use it for stereo..very solid.

Had this Receiver in my living room for 5 years now. Never a problem or hiccup. Very easy to use and sounds excellent.

I have used this receiver daily for over 2 years and have had nothing but joy from it. I was using Infinity Primus 250 and Primus 160 Speakers, a 300watt JBL Sub and an Infinity Beta Center Speaker. They really shake the house. The wattage may not seem like much, but with a high-current amplifier it sounds like twice as much power. I love this receiver and will continue to buy Onkyo.