OSIM iSqueez Foot and Calf Massager

by BROOKSTONE

Product Details

• Shipping Weight: 33 pounds
• ASIN: B001C8XHPO
• Average Customer Review: 3.7 out of 5 stars  See all reviews (31 customer reviews)
• Amazon Best Sellers Rank: #180,086 in Health & Personal Care (See Top 100 in Health & Personal Care)

Customer Reviews

Most Helpful Customer Reviews

48 of 51 people found the following review helpful:

4.0 out of 5 stars A remarkable product for those who need it, September 23, 2006

By 

H. Lam (USA) - See all my reviews
(REAL NAME)   

Foot massagers are not for everyone. I was OK with the iSqueez's vibration modes when we tried all the foot massagers at Brookstone, but was less appreciative of its kneading modes, which I thought were tight (it's supposed to be that way) and a little painful. Nonetheless, we bought an OSIM iSqueez massage boot for my mother-in-law in December 2005. Our purchase was defective; the part that massages the calf muscles stopped working the next day. Brookstone quickly replaced the entire massage boot at no cost the day after we reported the defect. We have since had no problems with the iSqueez. As of this review in late September 2006 (some ten months later), my mother-in-law still uses the iSqueez regularly a few times a week. She finds that this massage boot helps relieve some arthritis pain and muscle tension. I've since developed an appreciation for the iSqueez's vibration modes -- they are relaxing, especially if you've spent a long day on your feet or in tight business shoes. I still don't like the kneading modes.

The iSqueez has three kneading modes and vibration modes that may be used independently or together. The three kneading modes are: Rhythmic Squeeze 1, Rhythmic Squeeze 2, and Continuous Squeeze. The three vibration modes are: Low, High, and Auto ("Rhythmic Vibration") -- which alternates between Low and High. Note that this product can really shake the ground in its vibration modes, so keep it away from things that can be damaged by vibration, such as your computer's hard drive -- this may not be so easy to do in tight metropolitan spaces. The product has a 15-minute timer that shuts off the massager after (a recommended) 15 minutes of use.

As another reviewer states, contraindications should be considered before using this product. Per the manual, these groups should consult their doctors before using the iSqueez:
"- those suffering from cancer;
- those suffering from osteoporisis;
- those suffering from malignant tumors;
- those with heart problems, and those who have a medical electronic device in their bodies;
- those who have a high-fever;
- women who are pregnant and menstruating;
- those under doctor's orders for medical rest-cure or are feeling unwell;
- those who whish to use the massager on parts of the body which have been previously treated, due to injury or sickness, or have eczema.
- those who experience undue pain on any parts of the body before using the massager."

Strongly consider purchasing a two or three-year extended warranty along with this product, as massage products typically have a short lifespan. Brookstone warranties the iSqueez for only one year. Beyond that, Brookstone (which is owned by OSIM)'s customer service department will decline to service the product. You should therefore consider the expected lifespan of the iSqueez to be the term of the extended warranty that you purchase. This rather unfortunate, but there seems to be no organized aftermarket support for out-of-warranty iSqueez massage boots at present.

If the OSIM iSqueez is a product that someone in your family might use regularly, then it is a great value. Otherwise, consider other, less expensive massage boots.

17 of 17 people found the following review helpful:

5.0 out of 5 stars I would like to rate this 10 stars - AMAZING product!, December 6, 2005

By 

Deborah Gardner (Baltimore, Maryland) - See all my reviews
(REAL NAME)   

First, I want to point out that this should be rated with 10 stars. Second, the price is too high. With that said, this is an AMAZING product that actually feels like a real foot and leg massage...yes, REAL, as though there is a massuese right there with me. Whoever designed this thing should really work on designing automobile safety and airplane comfort, because she/he is a genius. I could go on and on, but you really gotta try it to believe it. A word of caution - it's hard to get away from this device once you have your feet in it. Oh, and did I mention that it's overpriced? If you have opportunity and the major cash, try it out.

43 of 49 people found the following review helpful:

1.0 out of 5 stars Brookstone doesn't care about it's customers or satisfaction, April 27, 2007

By 

Paul D. Myrick "Imitation Of Mink" (Denver, CO) - See all my reviews
(REAL NAME)   

Bought the isqueez along with the Brookstone Protection Plan on Feb 13, 2007 and it nearly crushed my foot on April 24th, 2007 and then it totally stopped working (just makes a grinding noise). Called the toll free number for the Protection Plan and they said the item is still under manufacter's warranty and that I'll have to call Osim. Called Osim's toll free number and they said I'll have to pay packing & shipping to return it for replacement. Very unfair in my opinion as they should send a pre-paid UPS or FedEx label for return of their defective product. Called the Brookstone store at Lenox Square in Atlanta where I bought it and the manager said to call Brookstone's toll free customer care line. Called the customer care line and Kelly there told me Osim and Brookstone are one- and the same company. She said it is their policy to have the customer pay for return shipping for defective products. I will never buy from Brookstone again. Their Protection Plan is a sham, their products are defective, and they don't care about their customers.