OSIM uAstro Zero-Gravity Massage Chair

by OSIM INTERNATIONAL LTD

Product Features

• One-touch "zero-gravity" recline elevates legs and pivots body to help relieve pressure from head to toe. Automatically adjusts the footrest to your height for maximum comfort.
• Optical pressure-point detection scans your body to precisely customize your massage.
• 48 individual air chambers squeeze and provide a soothing "palm massage" to your feet, calves, seat, hips, shoulder, back, neck and arms.
• Experience zero-gravity, full-body massage!

Product Description

Color: Mocha

uAstro doesnt just massage you. It takes you places... Away from work, from stress, from worry. It brings you to places where everything feels good all the time. And when you return, you feel better all over. All day long. The uAstro Massage Chair is now available--only at Brookstone. Experience zero-gravity massage. Press a button on the remote and uAstro pivots, reclines and elevates your legs to a "zero-gravity" position that helps relieve pressure from head to toe. When your body is in this relaxed, balanced state, youll find that it is more receptive to the soothing effects of each massage program. uAstro also has a gentle body-stretching massage program designed to help decompress your joints and muscles after a long day on your feet or sitting at a desk. You may also adjust the power-recline angle of your legs and back separately. The massage chair that knows how you like it. Do you like a firm kneading massage here A light vibration there Gentle rolling all over uAstro lets you choose from five levels of intensity for its massage programs. Adjust the intensity to match how youre feeling--or where you need the most relief. At the beginning of each massage, optical scanners inside the uAstro chair measure the width of your body and scale the massage areas to match your exact size and shape. The result You feel great everywhere. The uAstro Massage Chair--the most complete full-body massager ever. Lets just put it this way. You wont ever be bored. uAstros numerous massage techniques include kneading, rolling, percussion and vibration. Whats more, uAstro airbag massage literally surrounds your arms, seat, waist, hips, legs and feet to squeeze away tightness and tension. uAstro even massages the palms of your hands. Eight featured automatic massage programs For whatever part of you is tired and sore, for whatever mood youre in, uAstro has an eight automatic massage programs designed to bring you back to life quickly. Automated programs include: Full Body

Product Details

• Shipping Weight: 525.9 pounds (View shipping rates and policies)
• ASIN: B003RCIAF0
• UPC: 400006471802
• Average Customer Review: 2.5 out of 5 stars  See all reviews (19 customer reviews)
• Amazon Best Sellers Rank: #194,065 in Health & Personal Care (See Top 100 in Health & Personal Care)
  • #63 in Health & Personal Care > Health Care > Massage & Relaxation > Professional Massage Equipment > Chairs

Customer Reviews

Most Helpful Customer Reviews

60 of 64 people found the following review helpful:

4.0 out of 5 stars Product Quality Issue and Lousy Warranty Service System, July 21, 2010

By 

Gary C. "Gary C." (CA, USA) - See all my reviews

This review is from: OSIM uAstro Zero-Gravity Massage Chair

First of all, I did not order from Amazon, instead the product was ordered directly at the local BrookStone store. The review rating refers to the uAstro product itself, and the warranty service provided by BrookStone.

The order was placed on 7/17, and the chair arrived on 7/20, which was actually very fast. After using it for a while, I immediately noticed one design flaw, where the pillow would slip upward during its operation, because it was only secured with the velcro tape on one side (top), as opposed to two sides (top-down), hence the slippage. Unlike the top of the line OSIM products - uDesire, or uYogga, where the chairs are made in Japan; uAstro was made in China, of which Quality Control is a serious concern to us. Well, my brand new uAstro is no exception, it arrived with one major defect, where the air bag on the left arm does not seem to work at all. I have tried all possible program modes, and I even opened up the padding to verify the cable connections were intact. Urrrrrghhh, you know how frustrated you could be to find out such an obvious defect for a $3500 product from OSIM?

Next comes the BrookStone warranty system. First I called their 800-846-3000 customer service hotline, which told me to contact their repair service vendor - BWN directly at 877-435-6332. So, I did, and then was told they only handle warranty beyond one year from date of purchase, and suggested me to call 800-846-3000, the same number I just called. I then tried calling the warranty number at 1-800-292-9819, which also suggested me to contact BWN again to arrange an in-house repair service. After I refused to be looped around by their ball-kicking process, the rep put me on hold, and told me that someone will get back to me in 3 days to let me know when they can schedule the service or not. This of course is not acceptable to me, so she put me on hold again, and then told me later on, she will call BWG personally and told them that I want a service schedule by today.

This is my 4th OSIM chair purchases, and nothing like this had happened to me before. I am starting to think uAstro is a BrookStone product, the quality is nowhere near the OSIM ones as far as I am concerned with. Best of luck to your next purchase.... Think twice, if I were you.

[Last Updated, Aug 23rd, 2010] After waiting for a full 30 days, I have finally received my chair replacement from BrookStone. This one works right out of the box, and the strength of action, including air bags, all seem to be stronger, much better than the 1st one. Other than the neck area, I am pleased with the rest of massaging quality of this chair, hence the increase to 4 stars, from 2 previously.

30 of 32 people found the following review helpful:

1.0 out of 5 stars The worst value for your money available!, October 25, 2010

By 

Private - See all my reviews

This review is from: OSIM uAstro Zero-Gravity Massage Chair

At a hefty price of $3500, you get very little value for your money. The neck and shoulder massage is completely useless in that even at the most powerful setting, you can't even feel it. This is not a glitch with once machine but consistent in every one I've tried (4). You're basically paying for the arm/hand massage and the ability to recline further than most chairs. Both of these capabilities add very little value and certainly not worth the $1500 price difference between this model and the models that are missing these two capabilities. When you're buying a massage chair, make no compromises as these items are heavy, difficult to repair, and often (as this one does) have restocking fees that make the decision to return purposely more difficult. This brand of chair is available on Amazon or in Brookstone stores only. If you go to the Brookstone site you will be hard pressed to find an honest review because Brookstone screens the reviews. Don't waste your money on this chair, go for something half the price but more effective on the parts of your body that matter the most (Neck, Shoulders, Back). *You can buy a leg and foot massager separately at a fraction of the cost though most of the other chairs include this feature anyway.

16 of 16 people found the following review helpful:

4.0 out of 5 stars OSIM uAstro Chair Delivers a Great Massage, March 27, 2011

By 

Kurt Studman "Skyline Rider" (TN) - See all my reviews

This review is from: OSIM uAstro Zero-Gravity Massage Chair

Like others, I actually bought my chair at Brookstone not Amazon. I read all the reviews here and because of all the poor reviews almost cancelled my order. It seems most people refer to two key elements when describing their satisfaction or lack there of. The first is the delivery guys who come to your house and set up the chair and the second is the chair itself.

Delivery Guys get 1 Star: My two delivery guys were nice enough, but they simply lacked knowledge of the chair. They both reeked of smoke, were missing most their teeth, and basically clueless. After reading others reviews I was prepared for this, and simply asked the delivery guys to put the chair in my home office and not touch it. I went through the manual to check out each function and it all worked fine. Again, they were friendly and happy just to watch me check out the chair. If I were older (e.g. a retiree) I think these two guys would have made me feel uncomfortable.

The Chair gets 4 Stars: I'm not new to massage chairs and have high standards. I've had this chair now for 4 months and use it religiously every day. This one does it all - and does it well. The Zero Gravity function is amazing as it totally repositions your weight so the massage is comfortable. The rollers are very smooth which on a lot of chairs is not the case. If you can like deep tissue massages, you can make it as intense as you like - I use the medium setting. The airbags keep you in place...when the chair works your lower back for example, it first uses the air bags to secure you tightly in the chair and then works on your lower back - absolutely phenomenal. There are a couple areas for improvement:

Stretch Mode: I love this massage mode though one part of it squeezes your toes and pulls them when it intends to squeeze your foot and stretch it. I checked another chair and it did it too so an area for improvement.

Neck Massage: On a positive note I really didn't expect the neck pillow to do much, and it did exceeded my low expectations. But don't expect an intense neck massage because it is pretty basic.

In summary, my experience with the chair is very positive. If your on the fence like I was, I don't think you'll find a better chair for the money. I couldn't.

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