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363 Reviews
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The manufacturer commented on the review belowSee comments
280 of 291 people found the following review helpful:
2.0 out of 5 stars
design flaw ruined it for me,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
It's too bad, because OXO clearly put a lot of thought into the design of this travel mug. It really keeps things hot for a long time [5+ hours]. It doesn't leak, at all. It's sculpted to fit nicely into cup holders. It's nice looking.
However, it's impossible to ever really clean this thing. The lid has a complex spout and airhole which lead to an area that is off-limits to any sponges or washcloths. The result? Well, whatever you are drinking will, over time, become trapped in there and ... well, you can imagine the rest. I drank coffee with lots of milk from this mug. So I found myself using the ultra-hot tap at work to try to clean it out. I would do this with the lid clicked shut so the water could pool in the lid and the resulting stuff that oozed out while the hot water was going to work was pretty gross. Even if I did this once a week it wouldn't really be enough. What can I say? It skeeved me out. After a while, some sort of liquid actually got trapped in there and I could hear it sloshing around, even when I had just cleaned it and let it dry for hours. Again: really, really gross. To me, anyway. This may not bother you at all. If so, more power to you and you should get this mug. You'll probably love it. I just couldn't get past it. The manufacturer commented on this review(What's this?) Posted on
Jan 16, 2012 10:02:51 AM PST
OXO says:
Hi A. Price I'm Kimberly with OXO. Thank you so much for your feedback on the LiquiSeal Travel Mug. At OXO we're committed to developing innovative products that make everyday living easier. To make good on this mission, we pay close (some might say "obsessive") attention to every detail so that we deliver products that maximize comfort AND performance. We study what works and doesn't work about existing products, including our own, and identify ways to make them better. It's a big part of what makes an OXO product an "OXO Product." Still, despite all our best efforts, occasionally we fall short, which is why user feedback like yours is such an important part of our process. The cleaning issue you are referring to is something that was a concern for us as well and we thought it was very important to fix. We have actually updated our travel mugs to incorporate a detachable seal for more thorough cleaning. We do have a satisfaction guarantee so with this product or any other OXO product if for any reason you are not satisfied, return it for repair, replacement or refund. Below I've also included some helpful cleaning hints for OXO Travel Mugs. Hope this helps! OXO Travel Mug Cleaning Suggestions: Coffees, teas, and creamers are oil-based products, it is necessary to use dish soap to remove any residues. When cleaning the mug, please ensure that the button is in the open position. You can soak and run warm mild soapy water through it, followed by a thorough rinsing with pressurized water from your tap ending in cold water rinse to eliminate soap residue. You may also cleanse with diluted vinegar if you prefer. We suggest that you wash daily after each use. If the contents or residue have been left in the OXO Travel Mug for a longer period of time without the daily suggested maintenance, the cleaning time will increase. To prevent odors, it is necessary to cleanse the mug as soon as the mug is emptied of its contents, as storing a sealed mug with leftover drinks for extended time may trap unpleasant smells such as soured creamer etc. Please also ensure that your lid is allowed to thoroughly air dry with the button in the open position before storing your product. These simple steps will allow you to use your OXO mug for many years. The Travel Mug lid is not recommended for use in the dishwasher. It is not recommended to probe the lid with any tool as this could result in damage to any of the three seals contained for proper functioning. Trapped water in lid: There is an air chamber in the LiquiSeal™ Travel Mug lid. If this chamber is fractured by dropping or damage in anyway, it can trap water and is recommended to no longer use. Permalink
101 of 104 people found the following review helpful:
1.0 out of 5 stars
An Unhygienic design flaw,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
After 5 weeks of daily use, it’s time to throw it away. Despite my best cleaning efforts, the lid eventually began to smell bad. Liquid eventually got trapped inside the hollow area of the lid & is impossible to clean out without breaking the lid open (which I did). The brownish, moldy, & putrefied semi-liquid that came out was beyond disgusting.
To those of you that own this mug, may I suggest? • Rinse the mug immediately with water after drinking if you can’t wash it right away. • After washing the lid, give it the “sniff” test. If the lid smells “funny”, or just downright stinks, throw it away or return it & demand your money back. That hollow area inside the lid is a bacterial breeding ground. It’s not worth getting sick over. The lid wasn’t designed to be disassembled. I permanently broke mine when I took it apart. The spill-proof design of this mug is in my opinion, the best I’ve seen so far. It definitely lives up to the term “spill-proof”, which is why I purchased this mug in the first place. If Oxo can implement a lid design that will disassemble for cleaning, it would fix the only flaw that I can find on an otherwise well made product. I’m ready to give this product a second try, but right now I & my money will hold-out for version 2.0.
143 of 151 people found the following review helpful:
5.0 out of 5 stars
Travels well - no leaks,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I took this on an extended road trip and used it for both hot and cold drinks, most of the time it ended up rolling back and forth on the passenger comparment floor. At the last stop I filled it with cold water and threw it into the trunk while getting my car cleaned inside and out.
Well, frankly, I forgot about it and it bounced around my car trunk for a couple of months and when I went to salvage it and drain the water out, I observed that not one drop had leaked out. Not only did the seal hold the liquid in and keep the crud out, but when I was actively using it the beverages stayed hot or cold for most of the day. This is a handy travel mug because it fits in the cupholder of most cars and if not, it can roll around on the floor or car seat and still not spill anything. The one handed operation of this mug is ideal for road warriors: cell phone in one hand, mug in the other, one knee on the steering wheel! :)
78 of 81 people found the following review helpful:
5.0 out of 5 stars
A great mug!,
By Guy in California (Los Angeles, CA) - See all my reviews
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
This mug was so worth its price. Here are some comments:
1) I make 4 cups (as indicated on the machine) worth of coffee in the morning and then spend hours drinking it. The best thing about this mug is that it will keep the coffee at least moderately warm until well into the afternoon. If you pre-heat (which I don't), it probably would keep it even warmer. 2) I have found that it will leak a little if you don't follow certain precautions: Don't overfill it (leave at least 1/2" at the top (where the black meets the silver) and leave the top in the open position when you screw it on--otherwise it might compress the liquid and spurt out later). Also, it will leak if there's any "backwash" from a recent sip in the lid mechanism. 3) The directions say "do not place in the dishwasher," but I put it in the dishwasher every night with no obvious ill effect. (I don't use heated dry.)
41 of 42 people found the following review helpful:
5.0 out of 5 stars
***HOW TO CLEAN THIS MUG!***,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I just figured out how to clean the lid!!! I love this mug becasue it will keep my coffee hot well into the afternoon and doest spill a drop. (I have the stainless mug) I have never been able to clean the top and know it is full of disgusting junk. Instead of buying a new one I decided to just force this one apart with pliers and a screw driver so I will know how to clean the next one. Luckily i didnt break anything and it is as good as new know. Here is how:
Step 1: With a flathead screw driver or knife pry off the top of the rubber button that says "OXO". it is about 1/8" thick. Step 2: With a small screw driver unscrew the philips screw that is now exposed from step #1. Step 3: Pull on the round part under the lid that has the large seal and it will seperate from the top of the botton. Step 4: Remove all parts fron the top of the lid and pay close attention so you can put it back together. Step 5: Try not to throw up when you see the 1/4" thick layer of mildew, bacteria, and mold, you were just drinking out of!!! Step 6: Clean all parts and reassemble the Mug. Good as new!
40 of 42 people found the following review helpful:
1.0 out of 5 stars
Unhygienic lid design!!,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I loved this cup when I first purchased it. I'd scoured the internet and stores for a no-spill thermal cup, and thought I'd finally found the perfect one. However, after a few months of use, I noticed I could hear liquid trapped in the lid. If I shook the lid violently, I could get out some drops of the trapped liquid, but never all of it. I also noticed that the the lid would smell awful at the end of a day's use and really demanded washing immediately after use (which in my mind, defeats the purpose of the "travel" mug).
Eventually I had to throw away the lid as the thought of the trapped old coffee/dishwashing liquid/bacteria buildup seepage was not only disgusting, but potentially harmful... My only regret is that I hastily threw away the lid in disgust and didn't mail it back to OXO as proof that a redesign is in order!!
20 of 20 people found the following review helpful:
1.0 out of 5 stars
Impossible to clean,
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I have been on a search for the perfect travel mug, and was so excited when I found this because it was the first mug that I have used that really does not leak and it keeps drinks reasonably hot.
However, it is not possible to clean the top. My lid has a gross funky smell, even though I always wash it after every use and have tried soaking it in detergents. The fact that it can't be cleaned makes it unhygenic, and also makes drinks taste nasty if you drink more than one thing from the mug. Only buy this mug if you will drink only one beverage from it that has no milk in it AND you will always be able to clean it soon after use AND no dripping is the only thing you want from a mug AND you don't mind a little extra gunk.
16 of 16 people found the following review helpful:
1.0 out of 5 stars
VOMITOREUM,
By dondo (Issaquah, WA USA) - See all my reviews
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I have been using this mug daily to drink chocolate mocha. After a couple months of carefully rinsing it out immediately after every use, I let it sit overnight unrinsed once by accident. The next day I carefully rinsed it as usual, but then when I took my first sip I honestly gagged -- it was bitter and vile. I don't have a weak stomach, and I'm by no means focused on cleanliness, but it tasted really wrong.
So I took it home and soaked it for a while in a bleach/water solution. And flakes of nasty, curdled horror started sifting out. Having soaked it on and off for a couple days while repeatedly rinsing thoroughly, I'm *still* having crud come out. I just can't believe I was drinking that. This mug should be withdrawn from market as a health hazard. It *cannot be cleaned.* I am using the links over to the right to report this to the CPSC (Consumer Product Safety Commission) -- I really believe it's hazardous. Do not, do NOT buy this. You'll love it at first, but eventually you will end up throwing it away. What a waste.
16 of 16 people found the following review helpful:
2.0 out of 5 stars
nasty film with regular use,
By molsie "molsie" (San Francisco, CA) - See all my reviews
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
After using this mug for several months, I began noticing that my coffee wasn't flowing through the sip-hole easily and I wondered what was wrong. I tried to clean the lid and, as noted by the previous poster, found that only a Q-Tip could help me get to the gunk that was trapped in the lid.
And, this is not just a little gunk. I cleaned for at least half an hour and was still getting nasty congeled crud out of the lid. Even so, I don't believe it is fully clean. I really hope that OXO re-designs this mug to make it easy to clean because I am usually a big fan of their products. But now, I'm too grossed out. I need to buy a different mug.
15 of 15 people found the following review helpful:
3.0 out of 5 stars
Great mug, bad cleaning design,
By
This review is from: OXO Good Grips LiquiSeal Travel Mug, Stainless Steel (Kitchen)
I bought 2 of these mugs last Christmas and have been very happy with the no spill design; however, as mentioned before, the lids are incredibly hard to clean.
After 6 months of use, I noticed my coffee starting to taste really sour. A few whiffs of the lid, even though I washed it in soapy water with the lid clicked open after every use, revealed the source of my disgust. I soaked the lid in very hot bleach water and was unnerved by the congealed gunk coming out. Even after blasting the lid with a water spout, bits of congealed "stuff" kept coming out. Even though it's not recommened for dish washer use, I'm going to try it. My next step is boiling water and a sand blaster (joke). Love the no spill system, but there should be a way for the user to diassemble the lid and clean it thoroughly. Not sure if I would purchase again as I rather take a chance at spilling my coffee versus not knowing what kind of bacteria I'm swallowing with every cup. |
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