Customer Reviews

Oasis Bottled Water Cooler - Hot N' Cold - Stainless Steel - 115V - BSA1SHS STN WTG

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1 star:		(2)

 

 

I bought this cooler on May 11, 2011, and didn't receive if until 5 weeks later. "Tool Hardware Shop" was fast to respond to my emails, but did nothing to resolve the issue, and offered no apologies or sorry's for a package lost in shipping. When i finally did receive it, it did not have the waterguard which was originally stated in the description as having. Anyway, now that i've been using the product for a few months, i can tell you that this thing is SUPER LOUD.. like a monkey banging on some garbage can lids. My old water cooler had a refrigerated part, but not a hot part. So i thought this would be a nice replacement, and it's one of the few that had both hot/cold and stainless design. Unfortunately this product is just terrible. It's so loud, period. The good looks and function of this product are totally ruined by the clunker noises coming from this thing. This things engine is like the jalopy of water dispensers. My cats get spooked every time it kicks in to starts cooling, the knocking is so loud from this thing, it's like we're getting raided by the FBI every time the motor starts up. Also, there is tons of condensation on the inside of the bottle. Bottom line is.. if you are deaf, then this is an alright product for you. But if you have any kind of hearing left, this product is way too loud. I can hear it from upstairs in my room with the door closed. The hot water is ok, and so is the cold water. The other drawback is that the ports are kinda short, so my ice trays have a hard time getting under it. I guess my old water cooler was better designed. I just really hate getting a white one, but it seems like i'm going to be stuck doing so. Stay away from this product, and this company.

Update - July 12th 2011: Seller contacted me, and offered a refund for the cost of shipping. It could be possible that my experience was a "one-off" and you will have better luck. I still cannot leave a positive feedback for this water cooler though.

Purchased this water cooler recently and immediately the compressor was noisy. It would make a very loud rattling noise when it started and stopped. I called the warranty department, since there is a one year warranty, and was told that as long as the water was cooling there was no warranty fix on the cooler. Stay away from this company.