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Observing the User Experience: A Practitioner's Guide to User Research
 
 
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Observing the User Experience: A Practitioner's Guide to User Research (Paperback)

by Mike Kuniavsky (Author) "Sometimes it takes a long time for something to be obvious: a shortcut in the neighborhood that you've known all of your life, a connection..." (more)
Key Phrases: user experience research, traditional competitive analysis, telephone focus groups, San Francisco, Universal Tools, Advanced Search (more...)
4.7 out of 5 stars  (11 customer reviews)

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Better Together

Buy this book with Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests by Jeffrey Rubin today!

Observing the User Experience: A Practitioner's Guide to User Research Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
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Editorial Reviews
Review
"The no-nonsense approach includes guidelines, tables for estimating costs, and plenty of detailed practical advice. Simply written, well-structured and highly informative. Don't leave home without it."--Gerry Gaffney, Founder and Director, Information & Design

Book Description
The toolbox full of techniques that helps usability engineers "walk in the shoes" of users

See all Editorial Reviews

Product Details
  • Paperback: 576 pages
  • Publisher: Morgan Kaufmann; 1 edition (April 8, 2003)
  • Language: English
  • ISBN-10: 1558609237
  • ISBN-13: 978-1558609235
  • Product Dimensions: 9.2 x 7.4 x 1.3 inches
  • Shipping Weight: 2.6 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  (11 customer reviews)
  • Amazon.com Sales Rank: #31,418 in Books (See Bestsellers in Books)

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