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Office 2000 answers! Tech Support at Your Fingertips [Paperback]

Martin S. Matthews (Author), Carole Boggs Matthews (Author)
5.0 out of 5 stars  See all reviews (1 customer review)


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Book Description

June 22, 1999 Answers!
The #1 Office Suite now extends desktop productivity to the Web, helping users streamline the way they work with people and information. Covers it all--Word, Excel, PowerPoint, Outlook, IE, Access, and Publisher. Endorsed by Stream International--the world's largest third-party tech support organization. Lots of detail on how to take advantage of the seamless integration and Web capabilities of Office 2000.

Editorial Reviews

Amazon.com Review

The problem with a lot of books about Microsoft Office is that they let the software dictate their structure. This approach leads to books that are comprehensive in scope but deathly boring to read. The authors of Office 2000 Answers! know that books are for people and have organized their material around the questions Office users have.

For instance, you may have encountered problems with Word "helpfully" converting paragraphs into list formats when you don't want a list at all. The authors provide a quick statement of this problem in question form--in plain English, so that it's easy to recognize as the problem that's troubling you--and then offer two speedy solutions. Among the questions and answers, they've inserted informational sidebars that help you decode jargon and learn about features you may not have seen.

When searching for a particular answer in this book, you may find it necessary to do some browsing--the index doesn't always lead you to the relevant page immediately, unless you know the official Office terms for what you want to read about. Some readers may also find Office 2000 Answers! a bit text-heavy--more screen shots would be helpful in this book. --David Wall

Topics covered: Solutions for users of Word, Excel, PowerPoint, Access, Outlook, and FrontPage.

From the Back Cover

Office 2000 Answers! Tech Support at Your Fingertips. A Whole Book of Office 2000 Answers for Less Than the Price of One Support Call! Q: Why pay $50, $100, $150, or even more for one phone call to tech support when you can have the answers you need at your fingertips for under $25? A: Get this valuable, reader-friendly book and you'll get hundreds of answers to all of your basic and advanced Office 2000 questions, straight from the databases of Stream International - the world's largest third-party tech support organization. Inside, you'll find expert advice on using each component of the suite - Word, Excel, PowerPoint, Outlook, Internet Explorer, Access, and Publisher - as well as on running the entire suite as a fine-tuned unit. Office 2000 Answers! make it easy to: Locate the answer you need in seconds! Inside are hundreds of expert answers arranged by topic for fast access. Sharpen your Office skills faster than you can sharpen a pencil - sidebars, tips, warnings, and time-saving techniques show you how. Preview chapters easily using the quick, at-a-glance descriptions. Find help - fast! A comprehensive and cross-referenced index points the way to the information you need. When it comes to Office 2000 support questions, there's only one answer - Office 2000 Answers!

Product Details

  • Paperback: 545 pages
  • Publisher: McGraw-Hill Companies (June 22, 1999)
  • Language: English
  • ISBN-10: 0072118881
  • ISBN-13: 978-0072118889
  • Product Dimensions: 9 x 7.3 x 1.4 inches
  • Shipping Weight: 2.4 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #7,541,409 in Books (See Top 100 in Books)

More About the Author

Martin (Marty) Matthews has been writing books that help people easily use technology for over 25 years, authoring or co-authoring over 80 books in that time. He is the co-creator of the very successful and highly acclaimed QuickSteps series of books, published, as most of his books are, by McGraw-Hill. His most recent books in print, appearing in 2011, are "Computing for Seniors QuickSteps," "Windows 7 for Seniors QuickSteps," and "Windows 7 SP1 QuickSteps." He is currently working on "Quicken 2012 QuickSteps," and will soon start "Genealogy QuickSteps," due out in the first half of 2012.

Marty does consulting when he is not writing and likes to backpack, ski, and sail in the great Pacific Northwest where he lives with his wife Carole (who is also a writer) on an island in Puget Sound. Prior to their writing career, Marty and Carole were the co-founders and principal executives of a software company that developed and sold an estimating and accounting system for printing and contracting businesses. Marty has been "playing" with computers since they took up the better part of a football field.

See Marty and Carole's web site at http://www.matthewstechnology.com.

 

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4 of 4 people found the following review helpful:
5.0 out of 5 stars Not just answers, Ideas!, November 9, 2000
By 
Geoffrey Brown (Taconic, CT United States) - See all my reviews
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This review is from: Office 2000 answers! Tech Support at Your Fingertips (Paperback)
I've used Microsoft Office for a number of years -- it sticks in my memory that I started with Office 4.0 -- and generally tried to stay abreast of the new offerings in each subsequent edition of the software. I bought this book when I discovered that my clients were asking me questions that tended to cross the boundaries between the components of Office -- things like how to put a PowerPoint presentation on the web, using Outlook for mailing lists, how to integrate Access databases with the other components, etc.

I was pleased to find that this book gave me all of these answers plus many, many more that I have not been asked yet. Of course, one can always figure out the answers to questions like those by trial and error -- and a little luck -- but why waste the time?

I've read other Marty Matthews books, and knew that I could count on the book being clear and easy to understand -- and it definitely is. I read the book from the front to the back, and I didn't detect any weak places.

Another thing: for this kind of a book to be useful, a really good index is essential. Otherwise, you spend all your time thumbing through the text hoping you see something that looks like it might be sort of what you are looking for. Since I have seen some terrible indexing jobs in books recently, I tend to check the index as I read the book -- making sure that I would be able to find the section again from the index if I needed to. I'm happy to report that I did NOT feel the need to pencil in any extra index entries in this one. To me that means the index is complete, and targeted to the kind of use I would make of it.

For me, the nicest part of this book was that it gave me several ideas that I have already started using in my own use of MS Office. There really have been improvements in the Office product suite, and this book helped me recognize how some of them could be immediately useful to me. That's worth the price of the book all by itself!!

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