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  • X16 Small Office Digital Phone System Bundle with 8 Phones Titanium Metallic (XB-2022-28TM)
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X16 Small Office Digital Phone System Bundle with 8 Phones Titanium Metallic (XB-2022-28TM)

by Xblue
| 18 answered questions

List Price: $1,299.00
Price: $1,090.47 & FREE Shipping. Details
You Save: $208.53 (16%)
Only 12 left in stock (more on the way).
Ships from and sold by Amazon.com. Gift-wrap available.
  • Easy to install "all in one" small office communications system that included the X16 voice server equipped for connection to up to 6 telephone.
  • Comes with eight X16 Digital Speakerphones but is expandable up to 16 telephones. These are in the fashion color- Metallic Titanium.
  • Auto attendant answers and processes calls Voicemail call waiting caller ID "Cell phone like" navigation keys
  • External call forward Live call recording Outgoing call log Personal phone book
  • Easy to see blue and green HS leds External message/music-on-hold interface.
  • Includes "self-install" modular connector package and "self install" Quick start guide.
17 new from $900.00 2 used from $937.80
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Frequently Bought Together

X16 Small Office Digital Phone System Bundle with 8 Phones Titanium Metallic (XB-2022-28TM) + X16 Small Office Phone System-4 Port Network Connector (XB1698-XB)
Price for both: $1,108.24

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Technical Details

  • Speakerphone
  • Caller ID
  • Call Forwarding
  • Call Waiting

Product Details

  • Product Dimensions: 12 x 18 x 16 inches ; 29 pounds
  • Shipping Weight: 30.8 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B003DNSA5I
  • Item model number: XB-2022-28-TM
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (29 customer reviews)
  • Date first available at Amazon.com: September 14, 2004

Product Description

X16 Small office phone system is an easy to install Digital small office telephone system that comes equipped with the X16 Voice Server and eight- 6 line X16 Digital speakerphones in the fashion color- Charcoal.This designer series phones are attractive and stylish. "Eye Catching" backlit blue LCD display. HD blue and green LED lights.Ships to work with up to 6 phone lines. Comes with 8 phones but is expandable up to 16 telephones. Has an auto attendant to answer and process calls, 4 voice mail ports with 2 hours of message storeage, busy telephone indication, CO line call pickup, extension call pickup, express conference, direct mailbox transfer, music on hold. internal and external, personal voice mailbox, one touch record, memo record, call forward to voice mail, external or trunk to trunk, hot dial pad , all call page. Easy to install. Value priced compared to other phone systems.

Customer Reviews

The setup for the phone system was easy.
K. Chen
I called tech support once for a quick question and they answered promptly and were very helpful.
Jon C.
He would recommend to any small business.
Steve

Most Helpful Customer Reviews

29 of 31 people found the following review helpful By Sirtenly on July 6, 2012
Verified Purchase
We are a professional office. Our 14 year old NEC phone system died, and there were no "body parts" for a transplant rescue to be found. We were pleased to see these phones with their promise of easy installation at a very reasonable price.

The Good: The phones work well. The set-up was smooth; taking about three hours from start to finish. This included setting up voice mail accounts and the auto-attendant. Technical support was great.

The not so good: Speakers are a little tinny. Customers can't always hear us on hands free and we haven't been able to resolve this easily. General features could be more intuitive and if you don't have extensions that start with a 3 you will now as 1 and 2 are not allowed as the first number in an extension.

What sent us LOOKING TO REPLACE in just over 30 days?
We do not have a receptionist and auto-attendant features are very important to us. If a customer calls and the person they want to talk with is not available, this system will not allow them to choose another extension. Their only option is to leave a voice message or hang up and try again.

An example of why this missing feature makes this system untenable for us:

A customer needing a quick question answered (or having what they feel is an emergency) calls our general number. When the auto-attendant answers, they select the extension for the person they normally deal with. They learn that the person is on vacation and there is no point in leaving a message. They press zero and get nothing. They try another extension and get nothing. Their only choice is to hang up, dial again and hope they will be successful in talking with a live person the next time.
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17 of 17 people found the following review helpful By Chris D on July 11, 2011
Verified Purchase
I bought this as a replacement phone system for our family business office. I thought I was taking a gamble since this system is priced so far below the other modular systems out there, but it is great so far Phones seem durable and look good. This system was so easy to set up. If you can set up a wired network router this will be a breeze. I needlessly bought a 5-port splitter as this kit came with 2 (you only use 4 of the ports on each). To set it up you simply plug in up to 4 incoming lines and then plug the splitter in and use up to 4 ports on each for the phones. If you buy more than the 8 phones included you will need another splitter or two. Programming the extension numbers is simple and using the phones is very intuitive. For now we aren't using the answering machine as we still use voice-mail through the phone company, so I had to set the delay for the auto-attendant to 20 seconds so voice-mail will pick up before the system. Also there is some hold music that plays as a default that the first few callers complained about, so we have turned that off as well. Very pleased with the system and highly recommend it.
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6 of 6 people found the following review helpful By Gretchen M Horton on May 26, 2011
Verified Purchase
We purchased the XBlue X16 small office phone system, and extremely happy with it! It has all of the features we wanted; auto attendant that has a delay so we can still answer the phone if we want to, individual voice mail boxes for our extensions, caller id, call forwarding, and the sound quality is superb! Before we decided to buy this system, we got a quote for a system to be provided and installed by a technician for 3-4 times as much as this system cost us. Why would anyone ever pay that much when this system is so easy to install and program? What a great buy!
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4 of 4 people found the following review helpful By Melissa Itaaehau on January 16, 2013
We run a prett small business, and had our phone system go down. After getting a quotes from several places on a new system, this one was less than half the price and was set up in 30 minutes. So far, everything has been great.
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3 of 3 people found the following review helpful By Art on October 20, 2012
Verified Purchase
X-16 : Great phone system and easy to setup. 8 titanium phone extensions connected and 2 incoming telephone lines. Wiring harness was included in the box, to connect the extensions.

This is the second XBlue system I've installed.

This one was for a small car dealership. They also love the look and solid, quality feel of the new phones, which sit on the desks at an angle so they can be seen at a quick glance. They like that the backlit display is a pleasing blue because it matches their computer equipment which has several blue colored lights on it. The phone is line-powered, which is nice because they don't need to place the phone whithin reach of an elelctrical outlet and plug in one of those short-corded transformer packs to it. Line power is a big plus when they had to deploy phones in the garage bays where they work on the cars, because there really were not any eletrical outlets available. The phones look so much cleaner on their desks too, with only a single thin telephone line coming away from it instead of two lines. The titanium matches their equipment color, The sound quality is excellent. Dialing is easy. Each phone holds it's own speed dial list, so each phone's speed dial list can be customized to the user. They don't even use the 50 speed dials it has. It was unbelievably easy to setup and program each phone's extension number. After programming each one, they changed their minds on how the extensions should be numbered. I thought it would be a hassle to reprogram them. It wasn't hard at all. It's so easy, other manufacturers should take a lesson.
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