Millions of emails are sent daily around the world without a standardized format or style. Everyone from corporate CEOs to junior staffers will benefit from this guide.
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Most Helpful Customer Reviews
12 of 16 people found the following review helpful:
1.0 out of 5 stars
If there were negative stars I'd award them to this book,
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This review is from: Office Emails that Really Click (Paperback)
After reading this book I have the distinct impression that the authors a) have never worked in an office\corporate environment and b) have not used an email system developed later than the 1970s....They seem to believe that email in the corporate environment has taken over from letters - instead of memos - who can ever remember a memo that started or ended with personalised messages...? Certainly emails written for customers ie people external to the organisation require this but intra-departmental? To a peer? get real... Just to be really irritating you could save your money and read just the first page (a top 10 list) and have covered off the entire book - which simply repeats each of the items in the list. If you want a really good book on the subject then E Writing by Dianna Booher is a far better option! She covers the same situations PLUS A LOT MORE...
5 of 6 people found the following review helpful:
5.0 out of 5 stars
Etiquette that's fun and useful!,
By Julian L T (Derwood, MD United States) - See all my reviews
This review is from: Office Emails that Really Click (Paperback)
"Office Emails" offers up a unique blend of useful etiquette and fun reading. The book is geared toward business application but has priceless gems for the everyday emailer like the "Top Ten Don'ts. " Here are a few: Don't send emails without greetings or closings. Don't label emails as urgent that aren't. Don't send private or confidential info over email. Don't spam. If people just adhered to these four I'd be quite pleased. This book is full of clear concise descriptions and examples of proper email techniques as well as great quotes and inciteful prose on digital communication. For example, Mr. Dworkin says: "Instant messaging is to email what the telephone was to the telegraph... One of the useful differences between instant messaging and voice is the availability of a conversational history. Every IM conversation is akin to having a personal court stenographer. Gone are the disputes about what was said. One only needs to scroll to see the entire conversation exactly as it transpired." I recommend this book to anyone who comunicates by computer and look forward to more books in the "Don't Stub your Pinkie" series. JLT
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Effectively Managing Your War Through the Emai Maze,
By A Customer
This review is from: Office Emails that Really Click (Paperback)
Not only do the authors (Maureen Chase and Sandyy Trupp) provide guidance on how to properly create and manage the multitude of memos and other melange of missives promulgated in the course of one's business and personal day, they also present the reader with positive ways and means to discern the proper protocol, the appropriate situation and error preventatives for each type of email you can ever expect to encounter. An added, free benefit is a lesson in public relations as well as effective and sensitive communications. A "How To" not only for the individual but for the corporation itself. A marvelous hand-holding guide and terrific bargain.
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