Customer Reviews

Office Emails that Really Click

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After reading this book I have the distinct impression that the authors a) have never worked in an office\corporate environment and b) have not used an email system developed later than the 1970s....

They seem to believe that email in the corporate environment has taken over from letters - instead of memos - who can ever remember a memo that started or ended with personalised messages...? Certainly emails written for customers ie people external to the organisation require this but intra-departmental? To a peer? get real...

Just to be really irritating you could save your money and read just the first page (a top 10 list) and have covered off the entire book - which simply repeats each of the items in the list.

If you want a really good book on the subject then E Writing by Dianna Booher is a far better option! She covers the same situations PLUS A LOT MORE...

"Office Emails" offers up a unique blend of useful etiquette and fun reading. The book is geared toward business application but has priceless gems for the everyday emailer like the "Top Ten Don'ts. " Here are a few: Don't send emails without greetings or closings. Don't label emails as urgent that aren't. Don't send private or confidential info over email. Don't spam. If people just adhered to these four I'd be quite pleased.

This book is full of clear concise descriptions and examples of proper email techniques as well as great quotes and inciteful prose on digital communication. For example, Mr. Dworkin says: "Instant messaging is to email what the telephone was to the telegraph... One of the useful differences between instant messaging and voice is the availability of a conversational history. Every IM conversation is akin to having a personal court stenographer. Gone are the disputes about what was said. One only needs to scroll to see the entire conversation exactly as it transpired."

I recommend this book to anyone who comunicates by computer and look forward to more books in the "Don't Stub your Pinkie" series.

JLT

Not only do the authors (Maureen Chase and Sandyy Trupp) provide guidance on how to properly create and manage the multitude of memos and other melange of missives promulgated in the course of one's business and personal day, they also present the reader with positive ways and means to discern the proper protocol, the appropriate situation and error preventatives for each type of email you can ever expect to encounter. An added, free benefit is a lesson in public relations as well as effective and sensitive communications. A "How To" not only for the individual but for the corporation itself. A marvelous hand-holding guide and terrific bargain.

Any in an office setting who want to produce better emails will find Office Emails That Really Click packed with etiquette and composition tips; from ten top 'dos' and 'don't' ideas to sample business emails and tips on how to format emails. An excellent guide to basic office email writing.

What a great book! Even as a long time user of email, every once in a while a protocol question would come up - and there hasn't been anywhere to get a good answer. Now there is! Well organized and well researched, this easy to use book covers all the questions you have - and more. The examples are entertaining and instructive. Each time I pick it up for one answer - I end up reading 3-4 pages and finding more hints on using email properly!

I've been lost in the email-jungle for sometime now and this book has really sorted everything out for me!

There have been many times in the office where I've been confused on how to effectively and appropriately email my supervisor and co-workers. I keep this book on my desk to use as a reference in any troubling email situation.

I would recommend this book for any senior executive trying to maintain an effective and pleasant office enviornment and for any junior level executive trying to climb the corporate ladder.

The book is witty, entertaining and extremely helpful. I plan to share it with co-workers, family and friends during the Holiday season.

I found Office Emails That Really Click to be excellent! The majority of my business is conducted through email and Office Emails That Really Click is a great resource. Frequently I send emails and question the format, content, etc. and this book offers the expert how to on every type of email under the sun. What I like most is not only does the book offer the how to but also a social commentary which makes emails and reading about emails more fun.

Every email user should check this out!!

I found this book to be simple, quick to read and also very thorough. Covers every facet of emailing from grammar, tool bar functions, etiquette, spamming and viruses to name a few. Filled with lot's of examples of good and bad emails to demonstrate each facet of the book.

I have read a couple of the other books on this topic avaialable and this one is the best.

Office Emails That Really Click: Don't Stub Your Pinkie On The Space Bar provides all the information necessary for effectively sending and receiving emails in the workplace. Maureen Chase and Sandy Trupp successfully collaborate to explain how to sort through the masses of emails that is now a part of the daily corporate landscape. They show the reader how to respond to emails from CEOs, entrepreneurs, junior staff, middle managers, and anyone else. They explain how to write an email so that the recipient will be persuaded to read it. Highly recommended and very useful reading for anyone having to deal with business oriented email, Office Emails That Really Click also provides the latest virus information, grammar tips, and has a useful "E-Quiz" feature.

You might think you know everything there is to know about email. Just wait until you read this book! This book has been very helpful to me in the office and in my personal life. I most definitely recommend it!