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on April 14, 2014
Bought Office for Mac several months ago, and everything's fine and dandy until MS, in its relentless "wisdom," decided to update. In the current version of Powerpoint, everytime you hit the return key, you are sent into Presentation Mode. I've searched and searched, and apparently there is no fix. I am now migrating to Keynote, but it has its own hangups, and I would like to be able to use the product I paid for!!
0Comment9 of 9 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 7, 2014
The link given by amazon to enter the key code didn't work -- It was for entering Office 2013 (for PC). I got an error. Had to set up an account with Microsoft and chatted with a tech. Tech gave me another link, which appeared correct, because it said it was for Office for Mac. But I got an error that the key code was invalid. When I tried to report back to the tech, who was waiting in the chat room, my answer to her wouldn't SEND. The screen just sat there, even when I shortened the message. There was a button on the screen to have the tech call me back. When I pressed that button, it worked and I gave my phone number. Now, I'm waiting for a call back. What a bunch of nonsense -- and I don't have time for it.

Amazon needs to get this straightened out with Microsoft, if they are going to continue selling Microsoft products. I will report back the results.

ETA a few minutes later. Here is the error message generated when I finally found the correct place to enter the PIN (And, yes, I checked my typing many times) :

"The PIN entered was not recognized as a valid PIN. Please check the characters entered and try again. Without a valid PIN you cannot retrieve your Product Key. PINs can only be activated at the store where Office for Mac was purchased. Return to the store with your receipt or proof of purchase to activate your PIN."

I notice that the message says that PINS can only be activated at the store where Office for Mac was purchased. I wonder how the other purchasers got their PINS to be accepted....Maybe this is just a recent occurrence.
44 comments8 of 9 people found this helpful. Was this review helpful to you?YesNoReport abuse
on October 24, 2014
Microsoft sales staff misrepresented this product despite my detailed questions. Tech staff delayed their responses until the product could no longer be returned. Based on my experience, I won't be buying a Microsoft product any time soon. Suggestion? Don't make a purchase unless you have high level of knowledge, expertise on the product. If you have to eat with them, use a very, very, very long spoon, as a good friend of mine says.
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on August 4, 2013
I bought my first Apple iMac a few months ago---decided to make the switch based on the Microsoft 8. Figured if I had to learn something new, I should probably move to Apple and get something with a proven rating and all my friends were raving about. So, after I got down the basics, I needed Office for Mac to transfer all my previous files. I purchased the download version and it worked great--no problems and up and running within 15 minutes total. Very happy with it and I like to view of the screen better than the regular microsoft version. Highly recommended for those with Apple and need Word, Excel, Powerpoint.
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on February 5, 2015
Low rating has nothing to so with the SW, it is the installation. I spent a whole afternoon trying to download and install. I did not have my password and had to get a new one. I had to wait for emails or Text messages to be sent with special confirmation numbers. When I finally got the number the install had timed out. Then if you get on number on time you have to get a mother for confirmation. Same problem. I finally found an old disc and installed the SW the old fashion way. Worked fine. Apple will be in my future, FOR SURE!
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on March 11, 2013
I was very pleased with the Mac version of Office. The installation was super easy and the programs are awesome. Even a mac runs microsoft products better than a PC!
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on July 16, 2015
A so called "upgraded MAC operating system" no longer supported my Microsoft Office for MAC software. I had lost all of my e-mail messages, including some important documents. I was advised in an on-line technical Chat session to purchase Microsoft Office Mac Home & Student to replace my e-mail software and retrieve my mail messages. The Microsoft Office Mac Home & Student software that I purchased from Amazon did not include the e-mail component which was the primary purpose for purchasing the suite. I thought the suite included Microsoft Word, Power Point, Excel, and Entourage (or comparable e-mail) for MAC. I also thought I was also getting a CD. Instead, I was given a code for downloading the software, which did not work. I contacted Apple tech support on-line for assistance and was advised that because I purchased the software from a 3rd party vendor (Amazon), Apple could not assist in the download. I was also told that the origin of the software was an out-of-country source with a code that was not compatible for in-country downloading. It was then that I was told that the software also did not include the e-mail component of the suite. Total loss.
I had to purchase the Microsoft Office for Home & Business version of the software for an additional $219.99 to get the software which included the e-mail component. However, I had to purchase the software from Microsoft, not Apple to get the technical support needed for the download. Each time I attempted to access the Microsoft site, somehow Apple would re-direct my browser to the Apple Store! Frustrating. I had to completely shut down my computer, wait for several minutes and re-boot before I was allowed to access the Microsoft site. Once I got to Microsoft, I had to work my way to their "MAC Department" where I bought the correct software and was able to download it. Once it was downloaded, I discovered that I could not access my e-mail.
A Microsoft technician attempted to load my archived e-mail but the system crashed and in the meantime he had to leave for the day. The next morning Microsoft jettisoned me to their technical support office in the Philippines. A technician advised me to disregard the archived mail on my computer and re-open an account with the prior Internet carrier. She contacted the carrier, and they agreed. Again, we ran out of time. Next day I contacted the Philippine tech support office and was bluntly told by a technician to forget it, I would never be able to retrieve my mail. It was gone in cyber space forever. Then the phone connection went dead.
I happened to glance down at my computer screen. My e-mail account was open. It was loading messages...loading and loading...message after message! It was retrieving my lost mail...all the way back to 2006! Holy Cow! The first Philippine technician was right...And the Microsoft Office for Home & Business e-mail software did work! I contacted the old Internet Carrier and asked to keep the e-mail account open. "There is a $4.95 monthly charge," the rep replied. "Let's do it!", I responded. So it is. I am grateful for "Divine Intervention"! All is forgiven... but not forgotten. I am sharing my "lessons learned" not to harm but to enlighten those who may encounter a similar problem and perhaps, help avoid a similar experience.
I am very pleased with most of my purchases from Amazon. They are have high quality merchandise, good delivery, and very reasonable prices. This is the first time I've experienced a problem. I'll be back!
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on August 7, 2014
The software does what it needs to do. the only major complaint that I have is that on the Mac version. the startup loading is very slow. many times when I close the program it actually freezes. I always have to force quit the program in order to properly close it. other than that it's pretty good for what is supposed to do
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on February 5, 2015
This is a review of the Microsoft key card version of Microsoft Office for Mac 2011: Home and Student edition. The truly terrible issue I had with this program was getting it downloaded from Microsoft's website. I have wasted at least 12 hours of my life trying to get this version installed. I have downloaded the program over 30 times on 3 different computers and with 3 different browsers. I have received checksum errors every time I clicked on the downloaded file. This is a known issue: I was unaware of this when I purchased this version from Amazon. Also when I initially searched for Office for Mac on Amazon the option to get the program on disc was not displaying. This would have been my preferred option for a number of reasons, my present problems included. At least with no Internet connection I could have still installed the program.

Finally last night I was able to resolve my issue. One of the tech support persons in the Philippines told me that Microsoft had issues with downloads via my ISP Mediacom. I actually thought of a solution that worked which I suggested to him. I had to leave the call after telling this person about my solution but was able to implement it later that evening. I had my son who lives in another city with a different ISP download the file into his or my Public Dropbox I forget which. I then dragged the disk image file onto my desktop and was able to install the program. It is worth noting that when he download the file it was the correct size hence no checksum error. The program installed without issue. I was also able to update the program through the update feature and the update downloaded using my ISP without issue. So I really don't know where the fault lies with respect to this issue. It is not as simple as it seems.

One warning. The program included an icon for Outlook. I was curious because it was not listed as coming with the Home and Student edition. When I clicked on it and it asked for a product key. This appears to be an attempt to get you to purchase Outlook. Based on other posts I stayed away from the offer to connect to Office 365 and MicroSoft Document Connection. I seemed to remember other reviewers having issues with these features.

I am admittedly an Apple fan but I was very favorable impressed with the quick look I took of Excel and Word. They are much more feature rich than Numbers and Pages the Apple equivalents. They also have a much `busier' interface and the icons in the menu bars did not have elegance that one associates with Apple design sensibilities.
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on September 3, 2015
It is Microsoft Office that runs on a Mac, plain and simple. You get all the good and bad that comes with Office.
1. If you already know how to use Office for the PC, there is almost no learning curve. This product is very similar.
2. The files are completely compatible between the PC and Mac versions.
3. In addition to the annoying tool ribbon that Microsoft introduced with Office 2007, Office for the Mac retains the classic pull down menus that the PC version lost. The pull down menu is nearly identical to the old menus where the items are more logically organized and easier to find and also lend themselves better to keyboard commands. In this way it is BETTER than the PC version.
4. Runs VBA macros, as long as they are not too complex.
5. If you don't need all the fancy office bits that come in the "pro" version, this software is a better bargain than Office 365 where you simply pay $100 to rent the software for a year. For a little more, you can run this software fore... Read more
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