Office Star Work Smart Screen Back Task Chair with T Arms, Black

by Office Star

Product Features

• Screen Back and Mesh Seat
• One touch Pneumatic Seat Height Adjustment
• Soft PU Padded T Arms
• Nylon Base with Dual Wheel Carpet Casters

Product Details

• Product Dimensions: 19 x 20 x 22 inches
• Shipping Weight: 31.8 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000PWLPHK
• Item model number: 47903A
• Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #996,970 in Home & Kitchen (See Top 100 in Home & Kitchen)

Product Description

Screen Back Task Chair with T Arms

Customer Reviews

Most Helpful Customer Reviews

3 of 4 people found the following review helpful:

1.0 out of 5 stars Great computer chair, but WORST WARRANTY SUPPORT EVER!, September 19, 2008

By 

J. F. Johnson "Usually Understanding" (Baltimore, USA) - See all my reviews
(REAL NAME)   

This review is from: Office Star Work Smart Screen Back Task Chair with T Arms, Black (Kitchen)

I bought this chair in March 2008 - it was great but after five+ months, a welded metal part broke at the welds rendering the chair unusable. Fortunately it was under warranty. So I thought.

Strike 1: the chair broke on a Friday night and their customer service is strictly M-F. So there were two days of waiting just to get my claim in. I emailed their parts department and gave them all my information, the part numbers, the order numbers, etc.

Strike 2: they emailed back an order form for me to fill out - asking for the exact same information I had provided in the original email.

Strike 3: they accepted my order right away and said simply that UPS would send me an email when it shipped. Two weeks later, having heard nothing, I called. "The part is back-ordered and it will be six-to-eight *weeks*."

I contend this company never had any intention of honoring their warranty otherwise they would have had plenty of spares and a better parts replenishment strategy. Their warranty is simply false advertising.

I will not buy another chair (or anything else) from this supplier.