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2 of 2 people found the following review helpful:
2.0 out of 5 stars
Did not meet expectations,
By A Customer
This review is from: Offshore Outsourcing Opportunities (Paperback)
The book has is specifically about offshore call centers, and does not cover the broader topic of "Offshore Outsourcing". My assumption from the title was that it would cover a broader and deeper level of content, but not the case. If you are specifically looking for offshore call center topics, this is a good book.
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Offshore Outsourcing Opportunities by John Chatterley (Paperback - November 1, 2002)
Used & New from: $11.37
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