Offshoring IT: The Good, the Bad and the Ugly [Paperback]

Bill Blunden (Author)

Book Description

Publication Date: July 30, 2004

With the emergence of global data networks, in conjunction with educational investments made by developing countries, the movement to export work offshore in the United States has experienced a notable rise in popularity. An entire industry has grown up around IT Enabled Services (ITES) and Business Process Outsourcing (BPO). In this book, Reverend Blunden will explain who’s going offshore, who’s helping them do it, and why. In addition to presenting the pro-globalization stance that Corporate America espouses, Reverend Blunden will give voice to dissenting opinions that have been largely ignored by the media. This book offers an enlightening and detailed analysis of the phenomenon of offshore outsourcing, one that will expose the reader to the underlying core values of our economic and political system. Blunden has been directly affected by offshoring, and is writing from the programmer's point of view, for the programmer. While passionate about the topic, he and the editor are ensuring that the book presents both sides of the issue, and will appeal to people on both sides.

Editorial Reviews

About the Author

Reverend Blunden began his journey into the software industry when he discovered the DOS debug utility in 1983. Ten years later, Reverend Blunden found himself implementing actuarial tools at an insurance exchange in Cleveland. Along the way, he received an undergraduate degree in Physics from Cornell University and a Master of Science degree in Operations Research from Case Western Reserve. During the subsequent ten-year period, Reverend Bill traveled around the United States, performing R&D for a middleware vendor and working with embedded security devices. Reverend Blunden has authored a number of books on system level software, including

Message Passing System Internals. He has a BA in physics from Cornell and a graduate degree in operations research from Case Western Reserve. He is currently at large in the bay area.

Reverend Blunden is the author of Virtual Machine Design and Implementation in C/C++, Memory Management: Algorithms and Implementation in C/C++, Software Exorcism, and Cube Farms.

Product Details

• Paperback: 138 pages
• Publisher: Apress; 1 edition (July 30, 2004)
• Language: English
• ISBN-10: 1590593960
• ISBN-13: 978-1590593967
• Product Dimensions: 8.8 x 6 x 0.5 inches
• Shipping Weight: 7.8 ounces (View shipping rates and policies)
• Average Customer Review: 3.8 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #2,613,523 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

5.0 out of 5 stars Realistic outsourcing view from an engineer, November 6, 2004

By 

Jack D. Herrington "engineer and author" (Silicon Valley, CA) - See all my reviews
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This review is from: Offshoring IT: The Good, the Bad and the Ugly (Paperback)

Cogent and well thought out arguments both for and against outsourcing. The author takes statistics, quotes and opinions from a variety of sources but ultimate the book is biased against outsourcing. This is a refreshing change from the prevailing pro-outsourcing wisdom of the other books on the subject.

The book is short and well written. The text is funny without going overboard. Charts and graphs are used to illustrate the point where appropriate.

I liked this book a lot. I highly recommend it for software engineers looking for an alternative opinion to the pro-outsourcing movement.

18 of 25 people found the following review helpful:

2.0 out of 5 stars Misguided, September 16, 2004

By 

W Boudville (Terra, Sol 3) - See all my reviews
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This review is from: Offshoring IT: The Good, the Bad and the Ugly (Paperback)

In general, do you think cheaper prices are good or bad? That is a basic counterpoint to this book. Offshoring is happening because those companies practising it can often charge lower prices for their goods or services. To the benefit of their customers. If you are in IT, which is a reasonable guess, because you are considering this book, then you certainly have heard of Moore's Law. Plus there has been an accompanying vast fall in the cost of bandwidth, during the last 20 years. You have probably benefited from both trends. If you've bought any computer equipment, then you have certainly done so. Yes, it has been rough on some hardware vendors, who have gone out of business. But overall, it has greatly expanded the market for both computer hardware and software, and thusly the market for your services.

If you have no complaints about benefiting from cheaper hardware, why should you complain if your software position is under threat from cheaper programmers offshore? Blunden supplies many tables and numbers in his book, to buttress his viewpoints. He talks about the greed of corporations who do offshoring. But he never posits why offshoring is happening now? Why not 10 or 20 years ago? It's certainly not because CEOs then were less greedy. But it's because the underlying hardware and bandwidth improvements have reached a tipping point, whereby it is now economically advantageous for offshoring of services.

He does point out that some manufacturing has moved overseas. But in IT, this offshoring has been happening since the early 90s. When fabrication of commodity chips and motherboards started migrating. Yes, some US hardware engineers then lost their jobs. Do you lament for them? That migration helped Dell and others offer ever-cheaper computers.

Blunden is a smart bloke, and he is surely well aware of all this. But even if you agree with his book, you should note that it ends weakly, with very tepid suggestions on how to reverse offshoring. The fundamental reason is that Moore's Law and the falling of bandwidth costs are still proceeding unabated. Technological innovations are still happening. In other words, services offshoring has barely begun.

Don't fall into the trap of thinking that offshoring is going away. That would be like an accountant circa 1980, when the first spreadsheets appeared on PCs, dismissing it as a fad. Whereas he would compute his spreadsheets manually, using only a calculator. In such a situation, it was the marginal cost of his labour, against the marginal cost of running a software spreadsheet, which even then was close to zero. (Once you bought the PC and software.)

This book is instructive. Ten or 20 years from now, it will capture perfectly a common if misguided attitude of our time. It will be worth studying then, in a course on history or economics. You don't think so? Then try searching for books on the awesome Japanese juggernaut, and how their economic model was going to overtake the inferior American economy. There were a spate of such books in the late 80s. You can't find these in bookstores now. Out of print and discredited. So too will be the fate of this book.

13 of 18 people found the following review helpful:

4.0 out of 5 stars An anti-offshoring book that's actually balanced..., August 27, 2004

By 

Thomas Duff "Duffbert" (Portland, OR United States) - See all my reviews
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This review is from: Offshoring IT: The Good, the Bad and the Ugly (Paperback)

Following up on Blunden's Cube Farm, I read his book Offshoring IT: The Good, The Bad, And The Ugly (Apress). I was expecting a cynical rant with more emotion than logic. What I got instead was a book that was anti-offshoring, but that presented both sides of the issue very well (in my opinion).

Chapter breakout: Setting The Stage; Measuring The Trend; The Offshoring Obstacle Course; Arguments In Favor Of Offshoring; Arguments Against Offshoring; Index

Blunden's been around the IT world for awhile, and he's seen the effect of offshoring in the Silicon Valley area. So this isn't an academic exercise in business economics conducted in an ivory tower. He did his homework, as the book has extensive footnotes so that the reader can verify the numbers and statements. In fact, he urges the reader to get involved and question things. Rather than taking the conventional wisdom and oft-quoted reports and statistics, he digs underneath the conspiracy of corporate silence when it comes to the issue of shipping jobs offshore for cheaper labor. The chapter on the Offshoring Obstacle Course is a well-written roadmap of what an organization should do if they are planning on going that route. The chapter on arguments in favor of offshoring present all the well-worn platitudes about how this will benefit America in the long run and move our workers to more "fulfilling work" instead of the menial jobs nobody wants. He does warn you however... Those two chapters are not his voice, but the voice of balance required by the publisher. In the final chapter, he cuts loose and exposes the arguments for what they are... A simple exercise in making the rich richer and the working class poorer. He ends by urging workers to get involved and not take this all lying down.

While I think some measure of offshoring is inevitable, I think the trend of knowledge jobs heading overseas is a dangerous one. The United States is setting themselves up for long-term pain when we don't have the skills to lead the world's economy any more. It doesn't matter how much a multinational company saves with cheap labor if the US job market is made up of low wage jobs that can't buy anything but the essentials.

There are a few times when he paints foreign workers as bogeymen while ignoring the fact that the same things happen here (intellectual theft occurs in the US, too). Still, by and large, a good book to read and think about...