Customer Reviews

Olympia OL-2420 Accessory Handset for OL-2400 Series Expandable Phones

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2 star:		(1)
1 star:		(4)

 

 

The phone is horrible. It worked OK for about a year and then just started going downhill. The caller ID cannot be read at all and there is no way to get a hold of the co. The website is not valid any longer.

I purchased TWO of these phones and the Olympica 2410 with base ringer.redorder. Then four months later, the sound quality started to fail, then the LCD display quit working on not ONE, not TWO, but ALL THREE phones! I have caller id service, but can't see who's calling on these phones!

When I called CS they informed me I would have to mail all three back to them (at my cost) and they would e-mail me further instructions within 24 hours . . . well, that was weeks ago!

The features and price are great.

BUT, the auto-channel search doesn't let you decide when you need a new channel. It also beeps on the other end when it decides to change, which is very often at my house. Needless to say, you can't hear what the other person is saying when it is switching channels.

The display lost vertical lines of pixels after about a year, so you can't read it anymore. Also, the Mute/Pause button is labeled Clear/Delete for use in the menus. I have also erroneously disconnected calls because it is right next to the On/Off button.

If you can spend a little more, keep looking.

We bought this system over 1 year ago. Horrible echo, no matter what you do with the volumes, and the annoying beep happened with long-distance calls only (my clients really loved that!). Don't get this system. The display on the extra handset is now scrambled - replaced the cheapo battery and it's still scrambled and completely worthless if you have caller ID and numbers stored. Customer support is nonexistent. Good features if you can use the phone - such as intercom and answering machine, which is hard to understand. Stay away from this phone, even if you think it has all the features you want!

I bought the 2410 and 3 additional handsets. The feature set is great, but

- callers reported persistent echo unless I turned down the earpiece volume rather low.

- callers reported an annoying, loud, beep every so often. This couldn't be tracked down - it's not call waiting and it's not the messages waiting notification. Neither of these conditions occured on another 2.4GHz phone I have. Some friends of ours who saw that we had this phone said they had had the same problem and eventually got rid of the phone.

- shortly after the warranty ran, 2 of the four handset's displays gradually got scrambled and now are completely unreadable.

- The company's toll-free number wasn't working and they never responded to e-mail support requests.

There are good deals out there. This phone is a waste of money.