Customer Reviews

Omega Men's 2517.30.00 Seamaster Aqua Terra Quartz Watch

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Overall, the Omega Sea Master Aqua Terra is a beautiful watch that reflects a simple but elegant design and sturdy construction. While this watch may not be as desirable as the automatic movement version, it is nevertheless a beautiful watch that works well and is a joy to own. Plus think of it this way -- you don't have to worry about winding the watch every couple of days. The trade-off is up to you.

Bought Seamaster Aqua Terra Quartz in official dealer shop in Israel and actually was given already defected watch (sell person knew it well)- date setting function did not work. Watch was exchanged and after 3 weeks of usage same issue re-occured already on new watch.
I took this upto Omega and Local official dealer and explained, that I expected something more durable and honest starting from buying and throughout usage of "luxury" product
Solution from Omega? Take same watch 3rd time! For me twice was enough and I asked for some better solution and compensation for my disappointment and dealer agreed to give me watch of ... TISSOT as a compensation. I was shocked and amused.
Attempt to explain difference between Omega and Tissot buyers profile were fruitless. Official dealer did nto agree to upgrade my watch to another Omega one for unhonesty of their shop during purchase and product bad quality.
At the end, after 3 months, my purchase was refunded, watch returned and I was granted to pick up complimentary SWATCH watch for all the inconvenience :-)
Offical Omega? No response at all.
So for me and my family members Omega is the sign of bad quality, ugly customer support and not understanding their customer profile. My advice to collegues and friends - never buy Omega, especially in Israeli "Impress" shops and "Roltime Ltd" dealer.

It took them forever to deliver the item. Even though it had a specific delivery date, they did NOT meet it.