Customer Reviews

OmniPage Pro X for Macintosh [Old Version]

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(6)

 

 

The software is not compatible with 10.6, DO NOT PURCHASE IF YOUR ARE RUNNING 10.6!

This is a product that Nuance has abandoned for many years. It is not fully Mac designed or friendly. They had to improve installing recently just so it work for being bundled with scanners as a SE. It is not feature parity with its Windows version. After talking with sales/support, I have gotten the impression from them they don't like or understand the Mac market. Don't buy it unless you're willing to fight for a refund. I had to some years ago. I do wish they would improve it so we Mac folks can do some serious OCR work. If you really want a Mac OCR, pound on them to make Omnipage X better, or go with ReadIris, which is OK but not as well done as Windows Omnipage 16. Oh if you are thinking of using a VM tool with Omni16, they wont let you due to how product activation is done. A shame, they could be making money instead of making buyers go elsewhere. But they own the OCR market and can afford to ignore the Mac world. Be warned.

A cautionary tale. Nuance offers no free phone support for this, and apparently all, their products. Nowhere on their web page or in the Amazon description do they indicate Omnipage Pro X Mac will NOT install on Macs using Snow Leopard! SL has been out since Aug. 2009!

If you call their technical support number, gleaned from their documents and web page, a phone message points you right back to the web page! I had to call customer services to get the non-free technical support phone number. It took 5 minutes for the "technical", I use the word loosely, person to determine what their Web Page or Amazon information should have told buyers. To add insult to injury, they refuse to pay return shipping! Nuance used to be a fairly good company. Omnipage was a great product while it lasted. I would beware purchasing any of their products.

I've used Omnipage for years, going through almost all the versions since the first. When an upgrade appeared it consistently offered incremental improvements and I rarely had to even glance at the user's manual.

Not so with this version. In some key respects it is not apparent how it works even after consulting the manual. There are many more errors in text and formatting. Saves don't even go smoothly. I would guess that something that formerly took me 45 minutes now takes me several hours, including corrections. And I still don't know why the text selection doesn't flow from one page to the next in a multi-page document, as it used to. This product should have been put in the "leave well enough along category."

What to say....
1. It simply would not install (OS X Tiger, Leopard, and Snow Leopard). It has very clearly not been updated in a long time, and appear to be an abandoned product. They should not be selling this until they update it to the point that it can at least be installed successfully.
2. Calls to customer support were incredibly painful.
3. Eventually they sent me another installation CD, which supposedly had a different version
4. It also would not install

I can not say this strongly enough: DO NOT BUY.
You will be out $400+, and you will have to deal with a terrible customer support to try and get it working. And in my estimation, you, and they won't be able to get it working.

Perhaps their products are great on Windows - I wouldn't know. But I won't be buying anything from Nuance ever again.

Nuance: Take this product off the market, please. And invest more in your customer support - its terrible.

Just this weekend I installed OmniPage Pro X on my Mac Pro running OS X 10.5.7 ("Leopard" with all current updates as of June 15 09). I didn't expect the installer to work, let alone the program -- but, to my pleasant surprise, both worked swimmingly. The program runs slowly, no doubt because it's running with the built-in PPC emulation layer ("Rosetta") but it still did everything it needed to do, just as it always did. Note that this was with a pre-existing PDF -- I have not yet tried to scan directly from within the program, but even if that failed, I would just scan separately with the Epson software and convert to PDF first.

All this said, I do wish Nuance would issue an upgrade. I'd be happy to pay for one to have an Intel-native version that ran faster.

Nuance has NOT upgraded this product to be compatible with MAC OS 10.6.6. It would have been nice for them to mention this in their product info, but they hide this fact both on AMAZON and on their website. I didn't discover the incompatibility till I tried to install it, and it would NOT work. After investing the FAQ's on the Nuance website... there is an admission (small print so to speak) revealing that their product is incompatible with MAC OS X.6 Nice! Now I need to jump through all their hoops in order to get a refund. Hopefully this negative review helps save someone else from making the same mistake I did.

Doesn't seem to work under 10.3.
No patches from omnipage either.

This old PPC software works flawlessly with my Mac Pro running 10.6.7. It works with my Brother Laser scanner and Epson Photo and it seldom makes a mistake with text. It works so good I can hardly believe the results considering how old the SW is! The reason I'm even researching this is because 10.7 Lion supposedly will no longer support Rosetta (the built in emulation software that allows one to run PPC applications). If this turns out to be the case when the final 10.7 is released, then OmniPage Pro X will no longer run from 10.7 on :-( That's too bad because while it has a funky UI, it works flawlessly. Don't believe these other guys, I've used it for years with every version of OSX and it just keeps chugging along. I only hope I can find something that works as good. Since I don't use OCR SW very often, I might just keep a 10.6.7 partition for PPC apps because it's that good and easy to use. Just 1,2,3 steps and you can even automate it to do it all with one click....amazing.

I have been using this latest edition of Omnipage with my Mac OSX 3.9 without even reading the instructions. The last version I used was several years ago because I had received ReadIris with my scanner. I found ReadIris SO frustrating I just quit using it. It never worked accurately nor correctly for me -- and I had been spoiled previously with the ease of Omipage.

Recently I acquired this latest version of OmniPage and was able to immediately use it -- based on my experience several versions ago. It has run successfully for me and I find it to have improved accuracy in character recognition and enhanced capability for text layout.

For example, I had a complex pdf file, originally constructed in landscape orientation that I needed to OCR. I scanned it in in portrait orientation...and Omnipage recognized and automatically adjusted the orientation as it was loading the document. Amazing! It then correctly identified the zones of the 45 page document -- and accurately OCR'd them. Finally, when I captured the OCR text in a Word document, it formatted it correctly, just like the original document.

I can only imagine the capability that this program offers (if I read the instructions!)