Most helpful critical review
13 of 13 people found the following review helpful
on February 24, 2012
This BP monitor worked fairly well for the first 2 months, then it started acting up. It gave error codes E4 that I moved during the reading when I did not. It said E5 (clothing in the way) when I was bare from the waist up. It also gave highly fluctuating readings--systolic of 98 & a minute or two later of 71 (not possible). So it is unreliable, and you can't trust the accuracy of the readings. When I phoned customer service, they said I would have to ship it all back to them at my expense plus insurance and tracking, plus $8 for the return postage, so it would cost me about $20 dollars to return it, and who knows how many weeks they would keep it when I would be without a monitor. They also want the circumferance of your arm (problably to sell you another cuff). The customer service rep said the monitor couldn't be used while sitting on sofas, you have to sit on a hardbacked chair at a table. She also said it couldn't be used near anything electronic, even a television that was not turned on! She even said it my be the electrical outlet that's at fault. I tried all that, and it still doesn't work properly. This model was made in Vietnam; it is not reliable. Try another brand.