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On-Scene Guide for Crisis Negotiators, Second Edition Paperback – June 13, 2003

ISBN-13: 978-0849314414 ISBN-10: 0849314410 Edition: 2nd
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On-Scene Guide for Crisis Negotiators, Second Edition + Psychological Aspects of Crisis Negotiation, Second Edition + Hostage/Crisis Negotiations: Lessons Learned from the Bad, the Mad, and the Sad
Price for all three: $171.57

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Editorial Reviews

Review

Praise for Frederick Lanceley:

The negotiation went as if Fred had scripted it!
-Walter Yeomans, Police Department, Edgewater, Florida

I did exactly what Fred told me to do and it turned out exactly like he said it would.
-Jim Duffy, FBI

I still carry your On Scene Guide to calls.
-G.R. Day, Dauphin County Crisis Response Team

In fact, last month we had a call-out where a man had a gun and a 5 gal can of gas threatening to kill himself. I sent your book out to the scene with special instructions for the negotiators to review the suicide flow chart you provided... we got him out without incident. Thanks again.
-Captain Don Furu, Pocatello Police Department, Pocatello, Idaho
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Product Details

  • Paperback: 288 pages
  • Publisher: CRC Press; 2 edition (June 13, 2003)
  • Language: English
  • ISBN-10: 0849314410
  • ISBN-13: 978-0849314414
  • Product Dimensions: 6.1 x 0.6 x 9.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #1,062,522 in Books (See Top 100 in Books)

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Customer Reviews

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Most Helpful Customer Reviews

30 of 30 people found the following review helpful By Lt. Michael Broida on April 22, 2000
Format: Paperback
Frederick Lanceley's "On-Scene Guide for Crisis Negotiators" is a long needed compendium of technique and definition in the field of crisis negotitations. Mr. Lanceley's vast experience has enabled him to provide techniques based on real-life situations not just theory. The volume is arranged in a concise, easy-to-reference format which should be a part of every negotiator's "Ready Kit". One of the most important points about this book is the fact that it addresses the types of situations faced daily by police negotiators. Suicide intervention, long a subject ignored in many negotiations seminars, is given in-depth treatment. In addition, the entire book is an interesting read. His account of his involvement at Ruby Ridge is fascinating. I would recommend this book to anyone involved in the field, police commanders and anyone interested in crisis intervention.
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27 of 28 people found the following review helpful By David L. Larton on December 6, 1999
Format: Paperback
Recently retired FBI Special Agent Fred Lanceley gives us the benefit of his expertise in this highly detailed book on the actions a crisis negotiator must take in the field. Lanceley describes techniques that will be of benefit to any police officet, tactical dispatcher, hostage negotiator or crisis counselor who is confronted with a barricaded subject, a mentally disturbed individual or a potential hostage taker. These people are encouraged to read Lanceley's book and to include it in your current training. Dave Larton, Member, California Association of Hostage Negotiators
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2 of 2 people found the following review helpful By Laura De Giorgio on February 10, 2013
Format: Kindle Edition Verified Purchase
The book is very well written, to the point, covering different aspects of crisis negotiation, with stories depicting how different interventions turned out, what was helpful and what seems to escalate the problem - and what would be recommended dialogue and action.

Some of the essential skills listed for resolving the crisis are active listening skills, emotion labelling, paraphrasing, asking open-ended questions, reflecting / mirroring, using "I" statements, and minimal encouragers.

The author covers suicide interventions, hostage negotiations, dealing with people who are demonstrating abnormal psychology - antisocial or borderline psychology disorder, schizophrenia, or major depressive episode, as well as those who may be under the influence of drugs or alcohol.
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Format: Paperback
...for me while researching my hostage negotiation novel, The Toy Cop (now on Kindle, ASIN: B004M18NR0). Hardly a dry tome of procedures and protocols, Lanceley shows us the human and even darkly humorous side of crisis negotiation. Full of personal anecdotes, Lanceley takes disparate examples of scenarios from his extensive, decades-long experience ranging from Ruby Ridge, Waco to the Achille Lauro and shows you what worked and didn't by trial and error. I met the author on Cape Cod once nearly ten years ago and was glad I had. He's also a disarmingly witty man and without his expert guidance both through this excellent tutorial and his emails, The Toy Cop wouldn't have been one tenth the novel it eventually became. On-Scene Guide for Crisis Negotiators is not only a valuable tool for law enforcement, it ought to be required reading of any novelist ambitious enough to try their hand a hostage negotiation thriller.
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Format: Paperback
Mr. Lanceley's book provided clear answers and filled in some of the gaps that our current one week training missed. Thank-you Mr. Lanceley, your book is securely placed in my "go-bag" and will enable our team to continue to save lives.
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On-Scene Guide for Crisis Negotiators, Second Edition
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