The negotiation went as if Fred had scripted it!
-Walter Yeomans, Police Department, Edgewater, Florida
I did exactly what Fred told me to do and it turned out exactly like he said it would.
-Jim Duffy, FBI
I still carry your On Scene Guide to calls.
-G.R. Day, Dauphin County Crisis Response Team
In fact, last month we had a call-out where a man had a gun and a 5 gal can of gas threatening to kill himself. I sent your book out to the scene with special instructions for the negotiators to review the suicide flow chart you provided... we got him out without incident. Thanks again.
-Captain Don Furu, Pocatello Police Department, Pocatello, Idaho