Customer Reviews

OnGuard Boxer 5048 Motorscooter and Motorcycle Disc Brake Lock

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I picked up this lock to go with the 5018L (7ft) OnGuard Beast chain. It's locking mechanism works well and our bikes are still in our possession, so it's done its job. It's nice that it comes with extra keys.

I use this lock to prevent roll-away theft on my motorcycle. It fits perfectly between my brake rotor spokes and it's easy and fast to put on and remove. Four extra keys a bonus.

I've owned the product for no more than a month and it is currently STUCK to my front disc brake. Turning the key (I've tried all six of them) does not release the lock and my motorcycle has been rendered useless until a locksmith comes to my parking garage and cuts it off. I called Onguard's customer service and the guy did not offer any suggestions outside of calling a locksmith.

I asked if this was common and he said sort of. But there's nothing to do except call a locksmith and they would reimburse the charge. He even offered to send me a new lock free of charge but when asked he couldn't tell me what good that would do. I told him he could send me a free lock valued at $500 but I would refuse to use it. I would rather use no lock than deal with this aggravation and waste of time.

Avoid this product and company!!!