First, this a great product. Very heavy duty, it should last years if not forever. However, when I received the product, it had absolute no packaging at all. As a result, it was scuffed with black marks and had many other scratches and was extremely dirty. Not that these marks were damaging to the product, but I don't want to put a brand new pool in my backyard next to my own pool when I supposedly was purchasing a new product. The condition I received the product made it look like it was several years old. I had looked at other customer photos and it showed the pool being wrapped in plastic. The manufacturer called me to ask why I was returning the pool, and when I explained the packaging issue, he told me that Amazon was supposed to package it in plastic. On the other hand, I have the Paw Pool and it was packaged in two boxes. Complete overkill. I am disappointed in Amazon here. They should have packaged the pool properly, saving me the aggravation of returning it, not to mention the bad reputation the manufacturer may receive through no fault of their own.