Customer Reviews

One Dozen Red Roses + 12 FREE

5 star:		(21)
4 star:		(2)
3 star:		(0)
2 star:		(2)
1 star:		(9)

 

 

I ordered these flowers for my mother's birthday, 2/17, on 2/16 in the early afternoon Mountain time to be delivered the next day. I expected 24 red roses in a red vase to be delivered just like the picture leads one to believe.

The flowers never arrived on the 17th. When I contacted Pro-Flowers, they advised me that they did not receive the order until 10:39AM 2/17 and do not do same day delivery but the flowers would be delivered the next day. Ok, I can understand this. A day late is not acceptable but I can deal with it. Amazon must have had technical issues.

The flowers were delivered 2/18. There were only 12 with a white vase. Of the 12, 8 were tiny roses. Nothing at all like the picture which is displayed.

I spoke with Christine and explained the issue. She apparently had computer issues but could give me no information beyond the fact they were delivered because she had computer issues. She tried to transfer me to a supervisor, where I held for over 20 minutes and finally tried calling back. Spoke with Babbette, who pulled up the order. When I asked when the order was placed, she also placed me on hold for a few minutes. She came back and when I explained that the situation was not acceptable, she placed me on hold again for 5 minutes. At this point, she offered to replace them; however, the gift that I purchased to bring joy and a smile became nothing more than a headache. She blamed Amazon's system and beyond the fact that only 12 were delivered, they delivered on time.

I will pay the additional money next time and order from another company who can deliver on what they advertise.

Flowers arrived limp and dead. I had ordered Roses, but they sent me something else. I don't know what they are, because they are mostly dead. The first impression is the one that counts. The recipient was very disappointed and thought it was done on purpose to piss her off. No replacement flowers, refund, or resending the correct ones will undo the damage. Thanks ProFlowers.

First I only complained (did not ask for a refund out right) because I had one more day fordelivery. "Mike" assured me I would get them the following day in the morning, so I waited. I did not receive the order by 10AM so I called. They had no record of a replacement order and said they have over 200 employees with many "Mikes". When I requested same day delivery (because of my problem), they said they could not deliver the same day, even though they offer this service online. So now it is Friday and mother's day is on Sunday. I don't have any Roses with a refund that means nothing.

STAY AWAY FROM THESE GUYS. I also have experience with 1800flowers, but they also made mistakes sending the wrong/dead flowers. To be fair, they only screwed up 1 time out of 7 orders. But that one time was enough for me to look like a cheap fool and go to ProFlowers, and now this! Walk to your local florist and have them deliver the old fashion way.

I try to buy this flowers for my mother .
The site says "order it in the next 4 minutes if you want to ensure the delivery by may 29."
It was two days earlier than the real date I was interested, but I go for it.
I place the order, and the next saturday (may 30) I write to them because the flowers does not show up, asking if they can't send it on sunday i should place an order with a diferent suplier...anyway the wrote to me the next monday: Your order was already cancel.
I wrote them again and tell them that, as they don't answer to me, I asume that they are actually sending the flowers and I have nothing, so please, send it anyway...
Thay reply: Your order was not delivery, and It will never be delivered.
So rude

12+12 roses and a crystal squared vase.

I read the rest of the reviews and some of them were bad and other ones were good. I also checked other products from ProFlowers and they were actually a bit gray.

I was afraid of ordering this, but at the end i decided to do it.

Shipping: The package arrived on time.

Package: the flowers were nicely wrapped, and inside a box, it was actually an excellent package that protected the flowers and the vase very well.

Roses: there were 24 roses, very nice roses, good size, and color.

Duration: the flowers indeed last for 7 days in an excellent state, and they actually lasted for longer.

I recommend this product, and the starglazer lillies form Proflowers.

I didnt put 5 stars, cuz i was expecting the red nice vase from the pic.

I placed a flower delviery order yesterday and today I received a meesage that the order was canceled!!! By whom and why??? (I had money in the account so it wasn't this.)

I ordered roses from Amazon earlier this month for a birthday on the 22 of January 2011. I opted for a delivery date of 21 January 2011. The shipment arrive via UPS on the date requested. The delivery, from Pro Flowers, began on the morning of the 20th. and arrived at my residence at approximately 3:31 P.M. on 21 January 2011. The temperatures on the beginning date and ending date were at or below zero. Needless to say I was not happy with the condition of the roses as they arrived at my residence. I would certaninly call into question the time line associated with the delivery of such perishable items. In the future I will rely on a local florist for such transactions.

I just received confirmation from my girlfriend that she did in fact receive the 2 dozen red roses, after first believing that she only received one dozen. She overlooked the other roses in a smaller wrapped part of the box package. I stand corrected on my previous review, and please disregard it. Thank you!

I ordered these flowers to be delivered to my wife's work. They arrived exactly when expected, well packaged, and in perfect condition. They lasted well over a week. All around great experience that scored me some major points!

The arrived fresh. They looked great and with the vase made everything perfect. Only issue was on the delivery. My girlfriend's apt number was unlegible and they could not find her aptartment. I had to to go pick it up myself. Fortunately it was not a problem and I was able to give them to her myself that night. Other than that they were great. Fully bloomed and opened up in a couple days.

I placed an order for my 14th anniversary. I am currently serving in Iraq and ordered 7 dozen so 14 dozen were to be shipped to my wife back home in the states. Yes... FOURTEEN dozen (7 ordered plus 7 free)!!! They arrived on time and (according to my wife) were absolutely gorgeous! And also according to my darling wife, they sent a baker's dozen so there was 36 instead of 24 in each box. The only problem was that they all different arrive at the same timebut the baker's dozen more than made up for it. But they did arrive on the same day. I was skeptical based on the other reviews Proflowers received, but this experience was almost flawless. Thank you, Proflowers.