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One Page Talent Management: Eliminating Complexity, Adding Value [Hardcover]

Marc Effron , Miriam Ort
4.3 out of 5 stars  See all reviews (15 customer reviews)

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Book Description

May 18, 2010
A Revolutionary Approach to Talent Management

You know that winning in today’s marketplace requires top quality talent. You also know what it takes to build that talent—and you spend significant financial and human resources to make it happen. Yet somehow, your company’s beautifully designed and well-benchmarked processes don’t translate into the bottom-line talent depth you need. Why?

Talent management experts Marc Effron and Miriam Ort argue that companies unwittingly add layers of complexity to their talent building models—without evaluating whether those components add any value to the overall process. Consequently, simple processes like setting employee performance goals become multi-page, headache-inducing time-wasters that turn managers off to the whole process and fail to improve results.

In this revolutionary book, Effron and Ort introduce One Page Talent Management (OPTM): a powerfully simple approach that significantly accelerates a company’s ability to develop better leaders faster. The authors outline a straightforward, easy-to-use process for designing results-oriented OPTM processes: base every process on proven scientific research; eliminate complexity by including only those components that add real value to the process; and build transparency and accountability into every practice.

Based on extensive research and the authors’ hands-on corporate and consulting experience with companies including Avon Products, Bank of America, and Philips, One Page Talent Management shows how to:

• Quickly identify high potential talent without complex assessments
• Increase the number of “ready now” successors for key roles
• Generate 360 feedback that accelerates change in the most critical behaviors
• Significantly reduce the time required for managers to implement talent processes
• Enforce accountability for growing talent through corporate culture, compensation, etc.

A radical new approach to growing talent, One Page Talent Management trades complexity and bureaucracy for simplicity and a relentless focus on adding value to create the high-quality talent you need—right now.

Frequently Bought Together

One Page Talent Management: Eliminating Complexity, Adding Value + The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best People + The Talent Review Meeting Facilitator'S Guide: Tools, Templates, Examples and Checklists for Talent and Succession Planning Meetings
Price for all three: $117.77

Buy the selected items together


Editorial Reviews

Review

“Of the new business books that came out in 2010, this one stands head and shoulders above the rest.” - HR Professional

From the Back Cover

"Twenty years of adding bells and whistles to talent management have left many businesses with bloated processes that promise much yet deliver little.  Effron and Ort set forth a simple yet powerful approach to drive results."
- Kevin Cox, Executive Vice President, Human Resources, American Express

"Research shows that effective talent management systems can help to create substantial shareholder wealth, yet designing and implementing them is a significant managerial challenge.  This book delivers a research-based and practical approach."
- Mark Huselid, Professor HR Strategy, Rutgers University, and coauthor of The HR Scorecard, The Workforce Scorecard, and The Differentiated Workforce

"The OPTM processes wil surely bring a smile to the face of the CEO who is asked about the role of HR in maximizing people potential.  A must-read."
- P. V. Ramana Murthy, Vice President, Coca-Cola (India)

"In today's global economic environment, high-impact, game-changing talent practices are critical.  One Page Talent Management hits the mark with a practical, targeted road map.  This stuff works, and you will use it!"
- Mary Eckenrod, Vice President, Global Talent Management, RIM, and former Board Chair, Human Resource Planning Society

"The most practical and powerful book I have seen about talent management in the last ten years.  I highly recommend it to any business leader or HR professional looking to really grow great talent and high-performing organizations today."
- Kevin D. Wilde, Vice President, Organization Effectiveness and Chief Learning Officer, General Mills, Inc.

"Most companies have complex, ineffective talent management processes that are a lot of work and of little value.  One Page Talent Management will show you how to build talent faster and better than your competitors."
- Jim Shanley, Leadership Development Executive, Bank of America (retired)

"Effron and Ort provide a clear road map -- simplicity, accountability, and transparency -- to building the level of leadership that makes a company truly great."
- Keith Ferrazzi, bestselling author of Who's Got Your Back and Never Eat Alone

"The most practical and useful book in this field! It provides straightforward, proven approaches that actually work in the real world."
- Marshall Goldsmith, bestselling author of Mojo and What Got You Here Won't Get You There

Product Details

  • Hardcover: 208 pages
  • Publisher: Harvard Business Review Press; 1 edition (May 18, 2010)
  • Language: English
  • ISBN-10: 1422166732
  • ISBN-13: 978-1422166734
  • Product Dimensions: 6.3 x 0.9 x 9.6 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Best Sellers Rank: #37,798 in Books (See Top 100 in Books)

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Customer Reviews

4.3 out of 5 stars
(15)
4.3 out of 5 stars
Most Helpful Customer Reviews
22 of 24 people found the following review helpful
Format:Hardcover
The claim by Marc Effron and Miriam Ort that they offer "the most powerful" processes that create successful talent is, at best, debatable. However, they do recommend a three-step process by which to increase value while reducing complexity of talent practices by integrating behavioral science, simplicity, accountability, and transparency within those practices. This process is eminently sensible but, of course, its effectiveness depends almost entirely on how well it is planned, executed, and then sustained by those who adopt it. Effron and Ort duly note, "Because talent practices work only if they are implemented, ensuring successful implementation must be a primary goal."

Most change initiatives fail, many if them the result of cultural barriers that James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom." Changing talent practices is certain to create resistance. Effron and Ort identify four talent-building barriers: (1) reluctance to eliminate needless complexity, (2) inability to create value, (3) unwillingness to stay current with cutting-edge research, and (4) reluctance to be transparent and accountable. The material provided is based on four assumptions with which I wholly agree: the available and relevant science works, only effective implementation matters, managers want to succeed, and finally, transparency and accountability guarantee results. OPTM can generate verifiable evidence to support these assumptions and thereby eliminate the aforementioned barriers.

With regard to the significance of "one page," Effron and Ort realize that the key form or process for every talent practice can be reduced to only a single page. However, as we all know, most electronic or print documentation about almost anything in business can be substantially reduced. For example, check out "American Express: A One Page Response to Challenging Times" (Page 19). Throughout their narrative, the co-authors make skillful use if several reader-friendly devices. Here is a representative selection of various Tables and Figures:

Table 1-1, Example of Transparent Action (Page 21)
Table 1-2, Examples of Accountable Actions (Page 23)
Figure 2-1, OPTM Performance Management Template (Page 47)
Figure 3-1, Example of OPTM 360ş Assessment (Page 65)
Figure 3-2, Example of OPTM 360ş Report (Page 72)
Figure 5-1, Example of OPTM Engagement Survey Report (Page 124)

It is important to keep in mind that Effron and Ort are sharing their own experiences with OPTM and base their observations and recommendations on real-world situations. Their insights are empirical rather than hypothetical or theoretical. The process is a framework within which each reader must formulate what is most appropriate to her or his own organization's needs, interests, resources, limitations, and strategic objectives. Moreover, I presume to add that an OPTM program will always be a "work in progress," sustainable to be sure but dynamic, responsive to change, and subject to frequent and rigorous evaluation.

At GE, the CEO selects his successor and Reginald Jones selected Jack Welch in 1981. His only advice: "Blow it up." The elegant and patrician Jones correctly realized that the company had become complacent and needed someone like Welch (scrappy, profane, volatile, confrontational) to lead it next. Welch became known as "Neutron Jack" as he sold off under-performing companies and eliminated under-performing executives. Attracting and retaining peak performers was one of his highest priorities. He devoted at least 20% of his time to mentoring and coaching high-potentials in middle management. I mention all this by way of suggesting that a methodology such as OPTM, if established and maintained properly, will accomplish two immensely important business objectives: it will attract high-potential candidates and then develop them and their associates to become high-impact workers at all levels and in all areas.

Here are two quotations that, I think, provide an appropriate conclusion to this review. First, from Peter Drucker: "There is surely nothing quite so useless as doing with great efficiency what should not be done at all." Hence the importance of focusing on what is most important. Now this observation from Albert Einstein: "Make it as simple as possible...but no simpler." Obviously, Marc Effron and Miriam Ort agree.
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7 of 7 people found the following review helpful
Format:Hardcover
After 18 years in the Workforce solutions field I have finally found a book on Talent management that made sense. One page is a refreshing departure from the same old. This book is filled with great ideas that I have been able to utilize right away in my business practices. Must buy if you are looking for immediate ideas and solutions to your companies workforce solutions
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3 of 3 people found the following review helpful
5.0 out of 5 stars timely and relevant June 26, 2010
By Dave
Format:Hardcover|Amazon Verified Purchase
With all the complexity about talent, this book is a pleasant reprieve! What a wonderful want to show how to actually make talent happen in a simple and straightforward way. This book can be useful for anyone interested in upgrading their talent. The ideas are clear, the tools useful, and the application evident. What a wonderful job.
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Most Recent Customer Reviews
4.0 out of 5 stars An insightful view for HR professionals
In numerous corporations operation and skill direction structures are very formal for the reason that they are not implemented in a way that will lead to them being successful. Read more
Published 22 days ago by Tiffany G
5.0 out of 5 stars This book delivers
I am a Talent Management consultant with ten years experience with competency models/assessment tools/assessment centers/training. Read more
Published 2 months ago by Gabor Nagy
5.0 out of 5 stars Well Done!
Marc Efron & Miriam Ort have captured it! This should be a guidebook in the hands of any strategic HR leader. Read more
Published 7 months ago by Jennifer S Crenshaw
5.0 out of 5 stars Dead On!
This book provided a quick and easy way to support all HR Talent Management processes. A must read- my whole team has read it and are using it for their framework. Read more
Published 13 months ago by RobinL
5.0 out of 5 stars The only book you really need on talent management.
Normally, I write longer reviews. However, after reading and owning dozens of books on this topic, I can say this book is concise and cuts through the crap on this subject. Read more
Published 15 months ago by John Lai, Human Resources Executive, Management Consultant & Lecturer, and Blues Musician
5.0 out of 5 stars A Must Have for Those Implementing 360s
I had the pleasure of attending a presentation by Marc Effron and was immediately inspired to buy One Page Talent Management. The book is a real gem. Read more
Published 15 months ago by Julia Hill-Nichols
5.0 out of 5 stars Great guiding principles, a few real jewels but not all the answers
When an HR coleague told me to read chapter 4 Talent Reviews and Succession Planning, I immediately ordered two copies of the bok for my office. Read more
Published 18 months ago by Swiss HR
5.0 out of 5 stars Helpful professional's guide to managing talent and developing better...
Business leaders publicly tout their employees as their most important asset because they know that their companies are only as good as the people who work for them. Read more
Published 21 months ago by Rolf Dobelli
1.0 out of 5 stars Duh Winning!
The management of the company I work for based their 2012 management eval on concepts from this book. Read more
Published on April 27, 2011 by R. Marshall
4.0 out of 5 stars Thought provoking
This is an excellent introduction to all aspects of talent management and is notable for its mantra of simplicity and transparency. Read more
Published on April 25, 2011 by J. Billeter
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