Customer Reviews

Oneida Mercer 53-Piece Stainless-Steel Flatware Set, Service for 8

5 star:		(6)
4 star:		(2)
3 star:		(2)
2 star:		(1)
1 star:		(0)

 

 

I had the same two similar looking sets of flatware for the past 15 years or so that I bought when I first moved away from home. They were cheap and lightweight and I did not know anything better existed until a friend of ours began letting us use his home down in the Keys. He has Oneida flatware in the house and the two times we went I took notice of their weight, balance and sturdiness, not to mention they were attractive on the table. I finally decided to see what was the big deal about expensive flatware. I found out when they arrived. Mercer is not the top of the line for Oneida, but it's very well made and durable and very attractive. I like the part shiny part satin handle. They hold up well in the dishwasher so far. They take up more room in the drawer because they are much thicker than my old raggedy flatware. I love them and highly recommend this brand of flatware. Remember to wait for the best sale or clearance and use coupons!

With this set, I discovered that, apparently, not all flatware is supposed to bend under slight pressure. Turns out it's supposed to be rigid. And these look very nice. They're not top of the line, as they are only 18/0 flatware (for those who don't know, numbers like 18/0 and 18/10 indicate the chromium/nickel content of the steel used. All other things being equal, a higher nickel content will make the flatware more resistant to pitting and corrosion, and give it a better weight and appearance), but they're still great. At this price, I highly recommend them.

I was impressed with the quality of these pieces. They were more solid and well made than I expected, for the price, and I am extremely happy with them!

I think the design of this set is great. When I first got it I put it in the dishwasher. I noticed after that there were a few places on the matt finish that seemed to have rubbed off a bit, most likely from hitting up against each in the dishwasher. I took the backside of one of the spoons and scratched it a bit with a fork prong and it affected the matt finish. I guess I will have to be careful with them and always remember to wash by hand.

I am very pleased with my new flatware. I think it is great value for the price; there are several extra pieces, such as a butter knife and large serving spoons. It is a little heavier than I expected, but we have quickly gotten used to it. It's always a bit of a gamble when you can't see the product, but I would purchase this again.

After going to Sears and JC Penney and looking around online the price and quality cannot compare. When the flatware set arrived I was delighted by the weight of the flatware and the shiny and satin finish look. Very satisfied with my purchase and gave away my cheap China made stuff to a friend that had less than I did. For the money, this was a good deal and less expensive than the store bought. This item by the way is made in Vietnam - I just wish I could find something in the same price range actually made in the U.S.A. but this will have to do. When you are retired and on Social Security, you can't always afford the $300 sets.

I love Oneida flatware, so when my daughter registered for the Mercer flatware set, of course I ordered it for her. You can't find a better buy than here on Amazon! When you buy any Oneida flatware you can always add pieces to your set, be it now or next year or years after your initial purchase. Oneida does such a good job, making sure their flatware is the best around. The weight of the flatware is perfect, not too heavy like some flatware out there these days. I just throw all the Oneida flatware in the dishwasher, without a second thought. They never spot or stain.

I ordered these for my new kitchen & was pleased with the overall look. They are not decorative, but very classy/sleek.

Was pleased with quality of tableware. Looks very good on table. Washes well, no streaks or marks and it is a good weight.

We recieved Mercer place settings for 24 and 2 serving sets for our wedding. We selected the pattern because of its appearance and sturdy but lightweight feel. Much to our dismay, we have had to "baby" these pieces more than either of the past sets he or I owned. In addition to switching to only powder detergents for the dishwasher and elimination of anything extra in the detergent, we continue to get rust spots and "detergent burn" (as labled by Oneida upon returning individual pieces for replacement).
The first time I called Oneida, about 2 weeks after the wedding, customer service was great and shipped out two replacement pieces. One week later, I called again and they shipped another piece. Upon calling one month later with more than 20 distressed pieces, the had me ship the pieces (not cheap) to them and them they shipped replacements. Now, 4 months after the wedding, I did inventory again this morning and found 40+ pieces with problems.
I called again and this time inquired about why this was happening...the results were not what we had experienced in the past with his 10+ year old set and my 20+ year old set (both Oneida, different patterns). In the past, it seemed as if we could clean or use the pieces any way we desired without problems. We were overly pleased with our pasts sets as had been our firends and families with their sets. The person who took my call explained that sets of that age were all made in America and that all products were now made overseas. I was not comforted.
She offered to send a pick-up label for me to return all of our pieces for a piece-for-piece exchange of our current pattern for one of four other patterns. I then asked if they had a higher-end product that might be necessary for us to own to avoid our problems. She did say that they had a "lifetime" line but that she gets similar complaints.
I appreciate their attempts to "fix it" and hope that a pattern change is "the fix". We do not recommend "Merecer". Hopefully we can again recommend Oneida, though - we will see.