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3 Reviews
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4.0 out of 5 stars
Timeless Tips
The customer service stories in this book are well written and applicable to nearly any type of business. A very good primer for dealing with customers. Interesting array of authors. Steve Krupnik Author, Pawnonomics: A Tale of The Historical, Cultural, and Economic Significance of the Pawnbroking Industry
Published on December 9, 2009 by Stephen Krupnik
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3.0 out of 5 stars
A few good nugets
Not much new if you've read other customer service books but a good way to get lots of ideas from a large group of writers and speakers in one book.
Published 19 months ago by SWestlake
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3.0 out of 5 stars
A few good nugets,
By SWestlake (Phoenix, AZ USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Only The Best On Customer Service (Only The Best Series) (Paperback)
Not much new if you've read other customer service books but a good way to get lots of ideas from a large group of writers and speakers in one book.
4.0 out of 5 stars
Timeless Tips,
By
Amazon Verified Purchase(What's this?)
This review is from: Only The Best On Customer Service (Only The Best Series) (Paperback)
The customer service stories in this book are well written and applicable to nearly any type of business. A very good primer for dealing with customers. Interesting array of authors.
Steve Krupnik Author, Pawnonomics: A Tale of The Historical, Cultural, and Economic Significance of the Pawnbroking Industry
3.0 out of 5 stars
Customer Service,
Amazon Verified Purchase(What's this?)
This review is from: Only The Best On Customer Service (Only The Best Series) (Paperback)
This book contains a lot of excellent stories on customer service. It brings a lot of good ideas to light.
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Only The Best On Customer Service (Only The Best Series) by Larry H. Winget; Shep Hyken; Sue Pistone; Keith Harrell; Mikki Williams; Sue Hershkowitz; Vic Osteen; Scott McKain; Lisa Ford; Mel Kleiman; Roxanne Emmerich; Dan Clark; Marc Hardy (Paperback - June 10, 1996)
$11.95
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