Ontologies: A Silver Bullet for Knowledge Management and Electronic Commerce 2nd Edition

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ISBN-13: 978-3540003021
ISBN-10: 3540003029
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Editorial Reviews

Review

From the reviews of the second edition:

"This book provides an excellent introduction to ontologies. … It has many examples illustrating to the reader the different characteristics of ontologies … . One of the strengths of the book is that it is presented in the context of the semantic web … . The book is a good blend of theory, applications and illustrations of ontologies. … provides depth and insight into key problems of ontologies. … provides the reader with a large number of references. … Many of the references are new … . To summarize, this is an excellent book … ." (Daniel O’Leary, The Computer Journal, Vol. 48 (4), 2005)

From the Back Cover

Ontologies have been developed and investigated for some time in artificial intelligence to facilitate knowledge sharing and reuse. More recently, the notion of ontologies has attracted attention from fields such as databases, intelligent information integration, cooperative information systems, information retrieval, electronic commerce, enterprise application integration, and knowledge management. This broadened interest in ontologies is based on the feature that they provide a machine-processable semantics of information sources that can be communicated among agents as well as between software artifacts and humans. This feature makes ontologies the backbone technology of the next web generation, i.e., the Semantic Web. Ontologies are currently applied in areas such as knowledge management in large company-wide networks and call centers, and in B2C, B2G, and B2B electronic commerce. In a nutshell, ontologies enable effective and efficient access to heterogeneous and distributed information sources. Given the increasing amount of information available online, this kind of support is becoming more important day by day.

The author systematically introduces the notion of ontologies to the non-expert reader and demonstrates in detail how to apply this conceptual framework for improved intranet retrieval of corporate information and knowledge and for enhanced Internet-based electronic commerce. He also describes ontology languages (XML, RDF, and OWL) and ontology tools, and the application of ontologies.

In addition to structural improvements, the second edition covers recent developments relating to the Semantic Web, and emerging web-based standard languages.

 

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Product Details

  • Hardcover: 162 pages
  • Publisher: Springer; 2nd edition (December 5, 2003)
  • Language: English
  • ISBN-10: 3540003029
  • ISBN-13: 978-3540003021
  • Product Dimensions: 9.2 x 0.4 x 6.1 inches
  • Shipping Weight: 15.5 ounces (View shipping rates and policies)
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #4,249,797 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful By skeptical ontologist on April 8, 2002
Format: Hardcover Verified Purchase
What I liked:
This book is a good introduction to its subject, with an overview of ontology "standards" and commercial applications. That's why I bought it.

But...
It was completed in August of 2000, and so was published before reality set in on the many technologies and companies used as case studies here. I feel that I should have known to avoid a book claiming to reveal the "silver bullet" for KM and e-commerce. I already knew from first-hand experience that there is no such thing. (That is my experience-based bias.)

Fensel is guilty of the worst of the hype that was common during the e-commerce boom. For example, in naming companies who have brought ontology-related products or services to market he repeatedly cites revenue and market size numbers which have no bearing or relevance on the quality of the technology or applications (but only on the extent of the hype and the ignorance).

The companies and on-line marketplaces cited here are either a small shell of their former selves, or are gone completely. The many ontology "standards" cited are not standard at all, but just proposed standards which have few if any viable commercial applications.

The reality is that ontologies and semantic technologies in general are still very hard to deploy successfully -- and it will likely remain that way for some time to come. It appears as if ontology standards activity has stopped. (As of April 2002 for example, the ontology.org site hasn't been updated since August of 2000.)

The book is short and does not cover the subject in much detail. Still, it provides an overview and perhaps a few ideas for those who are working hard on the long, slow path to successful deployment of technologies based on imbedded semantic knowledge.
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14 of 15 people found the following review helpful By Bruno Paulet on April 10, 2002
Format: Hardcover
If anything, this book confirms that ontology work is still very much confined to university labs.
It contains very little about ontologies (the 8-pages chapter 2, and a quick description of some ontology languages in chapter 6), and much about :
- the author's own "Ontobroker" research (Chapter 3)
- a presentation of e-commerce for those of us who have lived on a desert island in the past 5 years (chapter 4)
- a description of XML and XSL (chapter 5)
[The Price] is a [bit] steep price for 100 pages of information that is freely and easily available on the web.
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9 of 9 people found the following review helpful By Z. Pär-ola on February 11, 2003
Format: Hardcover
This book is, as someone above said very hastily written. It repeats itself, and has a tacky structure, despite its 138 pages (references included). With that in mind, the price is quite hefty. but there are lots of references, which is a plus. There must be better books or papers out there which introduces ontologies.
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19 of 24 people found the following review helpful By Abir Qasem on July 7, 2001
Format: Hardcover
The emerging Semantic Web is the result of attempts to populate the web with content that has formal semantics. This enables agents to reason about web content and provide rational responses to unanticipated situations. It is well accepted that the sharing of ontological information is required in order to build the Semantic Web. This allows agents to share a partial understanding of the domain of discourse and still respond intelligently to requests. It has also been observed that the acceptance by the people outside the knowledge representation (KR) community is critical to the success of the Semantic Web.
Dieter Fensel provides the first pragmatic and comprehensive approach to using ontologies on the Web in his book "Ontologies: A Silver Bullet for Knowledge Management and Electronic Commerce". He presents one of the most exhaustive surveys of various ontology based knowledge representation techniques in light of their applicability to the web based information interchange.
Dieter Fensel examines the applicability of the two new web standards (RDF and XML) for machine understandable web data in constructing ontologies. He also discusses first order predicate logic languages (CycL and KIF), frame based logic languages (Ontolingua and Frame Logic) and Description Logic.
The book holds appeal both to those within and outside the knowledge representation community. Application of ontologies in the two popular areas of knowledge management and E-commerce are presented here. It is a must read for someone trying to get started in the study of the Semantic Web.
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5 of 6 people found the following review helpful By A Customer on November 13, 2002
Format: Hardcover
The book leaves impression of a quickly put together text. It does contain important references and web pointers, but could have been much better. I am mildly dissapointed.
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