Most helpful critical review
1 of 1 people found the following review helpful
Plagued with issues
on February 14, 2013
This was purchased as a Christmas gift for my husband. The first sound system "box" did not work--it would not even turn on. Amazon sent a replacement out immediately. The second system had issues with the radio displaying the message "check antenna connection". After hours on the phone with XM tech support, they recommended replacement. Again, Amazon sent a replacement out immediately. Same issue with the antenna. We moved it to different areas of the house, etc. but it never picked up any signal. We returned the 3rd system and are now paying for Pandora online. Greatly disappointed with the item as this had some great reviews. Amazon customer service for 2 of the 3 calls was amazing! One of the calls, the person did not follow through with what he stated would happen. The 3rd customer service rep was WONDERFUL and found the previous documentation and corrected immediately.