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Ooma Core VoIP Phone System

by ooma
| 112 answered questions

Available from these sellers.
  • Includes both an Ooma Hub and an Ooma Scout
  • Free calling to any number in the US
  • All the features you've come to depend on, like caller-ID, call-waiting, and voicemail
  • Voicemail notifications to your email and mobile phone; the flexibility to hear your voicemail and control preferences online in the Ooma Lounge
  • The freedom to talk on your existing corded or cordless phones with no PC or headset required
2 new from $329.99 2 used from $172.05 1 refurbished from $399.95


Special Offers and Product Promotions

  • Buy Used and Save: Buy a Used "Ooma Core VoIP Phone System" and save 31% off the $249.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee". See all Used offers.

Technical Details

  • Brand Name: ooma
  • Model: ooma core
  • Hardware Platform: PC
  • Form Factor: External
  • Connectivity Technology: Wired
  See more technical details

Product Details

Quick Start Guide [PDF]| User Guide [PDF]
  • Product Dimensions: 11 x 5.5 x 13.8 inches ; 5.8 pounds
  • Shipping Weight: 6.4 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B001C1MGKI
  • Item model number: ooma core
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (923 customer reviews)
  • Date first available at Amazon.com: April 2, 2008

Product Description

Product Description

Ooma is an award-winning product that gives you free home phone service. Quite simply, no more nickel and dime fees and no more monthly phone bills. Acclaimed by The New York Times, The Wall Street Journal, USA Today, and Business Week, and featured as one of the year's hottest products in Parade and In Style magazines, Ooma offers premium home phone service as it was meant to be.

From the Manufacturer

Ooma is an award-winning product that gives you free home phone service. Quite simply, no more nickel and dime fees and no more monthly phone bills. Acclaimed by The New York Times, The Wall Street Journal, USA Today, and Business Week, and featured as one of the year's hottest products in Parade and In Style magazines, Ooma offers premium home phone service as it was meant to be.

Overview

Your one-time purchase of the Ooma system delivers:


Features

Smart and stylish, the Ooma Hub and Ooma Scout partner with your high-speed Internet and your existing home phones to deliver free home phone service. Your one-time purchase eliminates monthly bills for U.S. calling and delivers extremely low rates for international calls. You'll also get bundled features at no extra charge. Click below for a full list of what is included with your purchase of an Ooma system.


Free U.S. calling
Your one-time purchase of an award-winning Ooma Hub device frees your phone service. Call anyone, at any number, anywhere in the U.S. without charge. Think how much you pay the phone company each year. Now imagine what you could do with all the money you save.

Bundled features
Ooma gives you all the calling features you've come to depend on, including caller-ID, call-waiting, and voicemail.

Exceptional voice quality
The Ooma system has been architected to deliver exceptional voice quality and reliability, giving you the crisp, acoustic performance of a landline, without the associated monthly charges. According to our customers, Ooma offers “excellent voice quality,” “better than landline.”

Online Ooma Lounge
The Ooma Lounge is your online destination for the Ooma service. You can listen to messages, check your call logs, control your account preferences, prepay for international calling, and even set up voicemail notifications, 24 hours a day.

Low-cost international calling
Ooma offers low-cost international calling starting at only a penny per minute. Prepay for international calls in increments as low as $10 in the online Ooma Lounge. Ooma also offers free in-network calling, so call another Ooma customer anywhere in the world at no charge!

We've got your number
Want something new? When you purchase an Ooma system, you can choose a new number in any calling area in the US. Want to keep your phone number? Ooma gives you the option to transfer your number from your current phone provider. Just pay a one-time porting charge of $39.99, or enjoy complimentary number porting with an annual subscription to Ooma Premier ($99.99).

Set-up is easy
Ooma has been designed with the customer in mind for an intuitive out-of-box experience. Most customers are up in dialing in less than 15 minutes. If you've got any questions, our online support site is loaded with dozens of articles, diagrams, tips, and facts. Something we didn't cover? No problem. Check out our lively customer forum or call a member of our support team.

Flexibility to keep a landline
Ooma gives you the flexibility to integrate a low-cost landline as a backup. This means you can keep your current phone number and enjoy the assurance of traditional 911 service and seamless coverage during Internet and power outages.


Discover Ooma Premier


Want more? Try our enhanced calling features with your free 60-day trial of Ooma Premier. Enrich your home phone experience with features designed to help you:
  • Block telemarketers
  • Save serious cash
  • Stay connected on the go
  • Setup a home office
  • Keep the peace
After the free trial ends, you can keep Ooma Premier for $12.99 per month or $99.99 per year.

Transfer your number
Want to keep your phone number? Ooma will transfer your number from your current phone provider for free with an annual subscription to Ooma Premier ($39.99 value).

Personal blacklist
Let Ooma be your personal bouncer. Review your call logs in the Ooma Lounge. For anyone who doesn't make the cut, add them to your blacklist. Their call will get diverted next time they call. You have the option to block them completely or send them straight to voicemail. The choice is yours.

Community blacklist
Harness the power of the Ooma community and protect yourself from unwanted callers before they've even tried to call you. Think of it as Survivor for telemarketers. As other Ooma users vote callers "off the island" by adding them to their blacklist, we're tallying up the votes. Combined with our algorithms for detecting phone spamming patterns, and you've got the ultimate blacklist!

Multi-Ring
Constantly on the go? Multi-Ring takes call forwarding to the next level. Configure your Ooma number to simultaneously ring your home phone and mobile phone at the same time. Answer the call on either, the choice is yours. Whether at home or on the road, you'll never need to miss a call.

Instant Second Line
Do your kids have the gift of gab? No problem! When you sign up for Ooma Premier, you'll get an Instant Second Line? feature, which lets you make or take two simultaneous calls without the cost or hassle of installing a second line. So when your daughter's chatting with her BFF (i.e., best friend forever), simply pick up another phone and you'll get a fresh Ooma dialtone.


Images show the Ooma Scout.
Click here to learn more about it.

Message screening
Don't recognize the caller-ID? Just let your Ooma system pick up the call and listen in as the caller's message is played out through the speakers on your Ooma device. If it turns out you want to take the call, just pick up the phone and connect instantly.

Voicemail forwarding
Enjoy the ultimate convenience of having your voicemail forwarded to your email. Now you can listen to messages from your favorite mobile or desktop email client.

Personal numbers
Ooma makes it easy to add phone numbers for your home office and all the members of your family. With Ooma Premier, choose a second number anywhere in the US! Decide whether you want your number to ring and leave voicemail on all phones or just your personal Ooma device. Need more than two numbers? The Ooma system supports up to nine (additional monthly charge applies).

Private voicemail
Want privacy from snooping family? With Ooma Premier, make any Ooma device a private extension. What's more, you'll get a password-protected voicemail account to hear your messages online. You can also set up personal greetings, customize privacy settings, and control your voicemail notification or forwarding preferences.

Custom ring patterns
Isn't it time to quit playing receptionist for your way-too-popular kids? When you subscribe to Ooma Premier, you can select custom ring patterns for each of your personal numbers so you'll know which calls are for you.

Three-way conferencing
Need to make dinner plans with two of your friends? We've got you covered. Ooma makes three-way calling simple! Once you're on a call, press the second line button to make or take a second call. Press down both line buttons at once, and you've got yourself a conference call.

Send to Voicemail
Don't have a pen and paper handy to jot down a note or directions to a party? Transfer a call to voicemail by pressing the "Send to Voicemail" button at any time.

Do Not Disturb
Need a little peace and quiet? Simply press the envelope icon for two seconds and all your calls will roll into voicemail without ringing. You'll still see a blinking light when new messages come in. To deactivate Do Not Disturb, hold down the envelope icon for two more seconds.


Images show the Ooma Scout.
Click here to learn more about it.


How Do We Compare?

Other phone companies nickel and dime you for local toll calls and long-distance, layering on mysterious fees, taxes, and surcharges for stuff you don't need. They bill you extra each month for caller-ID, call-waiting, and voicemail; features we, at Ooma, believe are fundamental to your U.S. calling rights.

Your one-time purchase of an award-winning Ooma system gives you free home phone service. You'll get the voice quality and ease of a traditional landline. That's because we've architected the Ooma system to partner with your existing home phones and high-speed Internet to deliver state-of-the-art calling without monthly bills.

There are no special handsets. No tricky calling codes to enter. No need to log onto a computer. Just pick up a phone and dial. It's that easy.

And for those who demand more, you'll get a 60-day free trial of Ooma Premier, so you can test-drive all of Ooma's innovative features, like multi-ring, personal numbers and private voicemail for each member of your home, with lots more on the way.

So if monthly bills are weighing you down, the answer is simple. Break free with Ooma.


Requirements

  • High-speed fixed-line Internet connection (cable, DSL, fiber-optic)
  • 256 Kbps upstream network speed (384 Kbps recommended)
  • Corded or cordless home phone
  • Intended for residential use only

Feature List

Ooma Core (no monthly fee required)

  • Free US calling: Call anyone, anytime, anywhere in the U.S.
  • Phone number flexibility: Choose a new number anywhere in the U.S. or transfer an existing number for a one-time charge
  • Caller-ID: See the name and number of who is calling (caller-ID compatible phone required)
  • Call-waiting: Switch to a new incoming call when you are already on the line
  • Call-waiting caller-ID: See the name and number of a new incoming call before you switch over
  • Voicemail: Access your messages remotely from any phone or web browser
  • Voicemail notifications: Receive notifications via email or text when incoming messages arrive
  • Broadband Answering Machine: Listen to messages hands-free with the built-in speaker
  • Ooma Lounge: Hear messages and control your preferences online
  • Call logs: Check your calling history online; filter and sort to find the call you are looking for
  • Enhanced 911: Emergency personnel are automatically given your registered address when you dial 911 (subject to availability)
  • Free in-network calling: Call another Ooma customer anywhere in the world for free
  • Outbound caller name: Have your name show up when you call out (other party must have caller-ID with name feature)
  • Caller-ID blocking: Use *67/*82 to block or display your caller-ID/name for outgoing calls
  • Anonymous call blocking: Automatically block anonymous calls from ringing your phone
  • Call return: Return the last incoming call by dialing *69
  • Landline backup: Automatic fallback during power/Internet outages or 911 calls (requires basic landline to be plugged-in)
  • Prepaid international calling: Make low-cost international calls starting at only a penny per minute
  • Directory assistance: Make 411 calls at $0.99 per call
  • Warranty: One-year limited warranty

Ooma Premier (optional: $9.99/month or $119.99/year)

  • Free number porting: Transfer an existing number for free with an annual subscription to Ooma Premier
  • Personal blacklist: Blacklist unwanted callers to prevent them from being able to reach you
  • Community blacklist: Harness the power of the Ooma community to block unwanted callers before they've tried to call you
  • Call forwarding: Forward your calls to your mobile phone when you are away from home
  • Multi-Ring: Simultaneously ring your Ooma number and your mobile phone, or any number you choose
  • Message screening: Screen your calls by listening in as a caller is leaving their message
  • Voicemail forwarding: Have your voicemail automatically forwarded to email
  • Instant Second Line: Make a second call even when someone else is on the phone (requires Ooma Scout)
  • Enhanced call-waiting: Answer an incoming call even when someone else is on the phone (requires Ooma Scout)
  • Three-way conferencing: Conference two lines together at a push of a button
  • Send to Voicemail: Transfer a call to voicemail at a touch of a button
  • Do Not Disturb: Transfer all incoming calls directly to voicemail at a touch of a button
  • Personal numbers: Select additional phone numbers in any calling area in the US
  • Directed ringing: Configure your personal number to only ring on your private extension (requires Ooma Scout)
  • Private voicemail: Create private voicemail and Lounge accounts dedicated to a personal number (requires Ooma Scout)
  • Distinctive ringing: Control the ring pattern based on a personal number

Device Specifications

Ooma Hub
Dimensions 7.5"W x 6"D x 2.25"H (187 x 150 x 55mm)
Weight 19.7 ounces (550g)
I/O Ports One 10/100 Ethernet LAN port, one 10/100 Ethernet WAN port, one RJ-11 port (phone), one RJ-11 (wall)
Power 12 VDC, 1A
Package Contents Ooma Hub device, Ethernet cable, phone cable (2), phone splitter, AC adaptor, Quick Start Guide, User Guide
Ooma Scout
Dimensions 4"W x 3.25"D x 1.5"H (100 x 82.5 x 38mm)
Weight 6.7 ounces (190g)
I/O Ports one RJ-11 port (phone), one RJ-11 (wall)
Power 5 VDC, 2A
Package Contents Ooma Scout device, phone cable, AC adaptor

Customer Questions & Answers

Customer Reviews

4.3 out of 5 stars

Most Helpful Customer Reviews

1,147 of 1,167 people found the following review helpful By J. Page on November 12, 2008
Verified Purchase
I have been a Vonage customer for three years and suffered through all of their growing pains. At $25 a month though for unlimited service I thought I would check to see what other options were available and decided on giving Ooma a try.

The Ooma hardware is well designed, with thoughtful touches like a built in speaker for listening to voicemail and a brightness control so that you can turn down the brightness of the unit in a bedroom. The hardware comes wonderfully packaged like a product from Apple and includes just about any of the cords you might need to get everything connected with your existing service.

Setup was quite easy. You have to get online and activate the Ooma Hub unit by entering the MAC address on the bottom of the unit and telling Ooma what kind of service setup you are doing, such as whether you will use Ooma with an existing line, get a new phone number, etc. They don't even need your credit card and you are activated.

If you are getting a new phone number then you are essentially done at this point. You get a new phone number to use, and you connect the Ooma hub to your home network. Ooma recommends you put the Ooma hub between your Cable or DSL modem and your home router (if you have one). The reason for this is that it allows the Ooma unit to manage your outbound internet traffic and make sure your phone calls are optimized ahead of other traffic, so that phone calls always have priority, sound good and work properly.

If you have a more sophisticated home network router than can do traffic shaping, recognition of IP audio, etc (some of the top of the line D-Link models have these "QoS" features built in) then you can simply plug the Ooma hub into such a router and get good results.
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202 of 217 people found the following review helpful By Tarunc VINE VOICE on August 17, 2008
Vine Customer Review of Free Product ( What's this? )
01/20/2009
QUICK NOTE: Jason M. Page has a great review above my review...you should read it also.

UPDATED 12/17/2008
We dropped DSL and moved OOMA's to Cable Modem Service...

ORIGINAL REVIEW:
Hello All,
I bought an OOMA about 8+ months ago with one scout (added a 2nd system later on). Here is our setup.
1. NO LANDLINE required.
2. Using with Cable Broadband on Comcast.
3. Two OOMA Hubs (personal and business) and 2 OOMA Scouts.
4. 2 x 2 Line Panasonic Cordless system to use dual line capabilities.
5. Wired into home wiring so as to avoid unsightly clutter of hardware.

FIRST SYSTEM (Personal Use):
The OOMA hub is plugged in to our Apple Extreme Basetation, out of sight out of mind. Gave the OOMA internet access through the router and voila...phone service is live. NO land line is required. I know OOMA says you can use your existing land line, but it is not a necessity to use this system. They will issue you a new number or port your number over if you do not have or want a land line.

We took line one of the OOMA hub (marked home) and wired it into our home wiring (line 1 - our home is wired for 2 lines)....again very easy and no problem - the phones in the house starting working at once.

Challenge - we have a 2line phone system - so how can you use OOMA with a two line system and use the 2 line features of OOMA.

Since line one was wired and working we needed to get line 2 wired. I took the line 2 out of the ooma hub (marked WALL), wired into home wiring (line 2 jack in the basement), and used the ooma scout to complete the phone line network this system creates.

Line one was already going into the panasonic, so the scout now allowed us to plug in line 2.
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56 of 57 people found the following review helpful By JCs on February 1, 2009
Verified Purchase
First off , I want to say I have looked all over for any reviews I could find on the Ooma system before we made the purchase. I found numerous reviews in blog forms that almost looked as if they were started by Oomas competition, and not real life users. Many included false statements that you could verify simply by checking product manuals which are freely downloadable from Ooma without purchase. Most reviews from actual users are very good, with some exceptions of some that may jump in before getting all their questions and concerns answered first. Great reviews here and at some other major retail stores , take advantage of them we did. That is the main reason I am adding to reviews , hopefully to help others. I have tested our system with a few challenges to just see how far we can push the system with great results. These tests are below and may help some with similar questions.

We have cable high speed internet service with fast but not the greatest speeds, speed tested at 350-380 Kbps upload and 9850 Kbps download (checked at numerous speed test sites). My biggest concern was the ability to use our other connected products with the phone as well. I know the Ooma regulates the download and upload speeds to preserve the sound quality, but would it limit us too much? We have a PS3 , Wii , Netflix (watch instantly) , and cable phone service (soon to be removed) over and above the Ooma. Let me tell you we just hooked the Ooma up as suggested between our router and the cable modem and all is excellent. The hook up has been documented in other reviews so I wont go into great detail here, but it was very straight forward and quick. We were up and running in less than 20 minutes including activation online.
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