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  • Ooma Scout (to use with Ooma Hub VoIP Phone Device)
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Ooma Scout (to use with Ooma Hub VoIP Phone Device)

by ooma

Available from these sellers.
  • Please note: An Ooma Hub is required to enjoy the Ooma Scout's functionality. Visit the Ooma Hub page to learn more. The Ooma Scout is not compatible with the Ooma Telo.
  • Enjoy unlimited US calling, exceptional voice quality, and must-have features with no monthly fees or contracts
  • Receive caller-ID, call-waiting, and voicemail at no extra charge; pay as you go for low-cost international calls
  • Extend the power of the Ooma system anywhere you have a phone jack by connecting an Ooma Scout device
  • Try out Ooma's enhanced calling features with a free trial of Ooma Premier, which includes a free second phone line, real-time message screening, one-touch Do Not Disturb and Send to Voicemail, a second personal number with private voicemail, and more
7 new from $70.00 8 used from $41.00


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  • Buy Used and Save: Buy a Used "Ooma Scout (to use with Ooma Hub VoIP Phone Device)" and save 41% off the $69.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee". See all Used offers.

Technical Details

  • Model: DVA-SCT101

Product Details

User Guide [PDF]| Quick Start Guide [PDF]
  • Product Dimensions: 3.2 x 4 x 1.5 inches ; 8 ounces
  • Shipping Weight: 1.2 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B0010W84A0
  • Item model number: DVA-SCT101
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (37 customer reviews)
  • Date first available at Amazon.com: November 20, 2007

Product Description

Product Description

Try out ooma's enhanced calling features with a free trial of ooma Premier, which includes a free second phone line, real-time message screening, one-touch Do Not Disturb and Send to Voicemail, a second personal number with private voicemail, and more

From the Manufacturer

Smart and stylish, Ooma devices partner with your high-speed Internet and your home phones to free your phone service. Your one-time purchase eliminates monthly bills for US calling. Once you own an award-winning Ooma Hub device, you can extend the full benefits of the Ooma system throughout your home by connecting an Ooma Scout device to a standard phone jack and your home phones. Acclaimed by The New York Times, The Wall Street Journal, USA Today, and Business Week and featured as one of the year's hottest gadgets in Parade and In Style magazines, Ooma offers the premiere home phone experience. Simply connect the Ooma system to your broadband and your home phones to enjoy:
  • Unlimited calling to any number in the US
  • All the features you've come to depend on, like caller-ID, call-waiting, and voicemail
  • The reliability and crisp acoustic performance of a landline
  • Access to your voicemail from any phone
  • The freedom to hear your voicemail and manage account preferences in the Lounge
  • The option to create voicemail notifications to email and mobile phone
  • Low-cost international rates starting at a penny per minute
  • Easy setup to get you up and dialing in no time
  • A 30-day money-back guarantee and an extendable one-year warranty
  • The flexibility to keep your phone number or choose a new one anywhere in the US
  • A 60-day free trial of Ooma Premier!

*Please note: An Ooma Hub is required to enjoy the Ooma Scout's functionality. Click here to learn more about the Ooma Hub.

Winner of the Hardware Innovator of the Year Award, 2007 Digital Life conference

Benefits

The Instant Second Line gives you a second phone line at the same convenient number without the hassle or cost of physically installing a second line. In order to take advantage of this feature, you will need to install at least one Ooma Scout device in a standard phone jack.

Placing calls using the Instant Second Line
To make a call when somebody else in your house is on the phone, simply pick up a phone connected to a different Ooma device and you will hear the signature Ooma dialtone. If you are on the first line and want to make a second call, simply press the other line button (the light should be off) or press the flash key on your phone. You should hear the signature dialtone on the new line, indicating that the Instant Second Line is available.

Answering calls on the Instant Second Line
If a second call comes in when somebody else in your house is on the phone, you will hear the call-waiting signal and all the other phones in the house will ring. If you are already on the phone, you can press the other line button (it should be blinking rapidly) or press the flash key on your phone. If someone else in the house wants to answer the call, they simply need to pick up a ringing phone connected to a different Ooma device.

Alternating between phone lines
To alternate between two lines, simply press down on the line button of the call you wish to join (it should be blinking red) and the current call will automatically be placed on hold. Alternatively, press the flash key on your phone to alternate between phone lines.

Placing calls on hold
To place a call on hold, simply press the button for the line you are on (the light should be solid red). Please note that if both lines are in use, you cannot place both calls on hold.

Three-way conferencing
You can initiate a three-way conference call in a number of ways. Once you have two parties on the line, simply press down both lines at once on any Ooma device, and voila! You’ve got yourself a three-way! Please note that if you hang up the phone during a conference call, both lines will be disconnected. Alternatively, you can break the three-way into two separate calls by pressing on either line button on an Ooma device. This will automatically place the other call on hold.

Using the Instant Second Line using a cordless phone
If you wish to make or take a second call when someone else is on the phone, simply pick up a phone connected to a different Ooma device and you will automatically get a new Ooma dialtone . You can also join the call in progress by pressing the flash key on your phone.

Customer Reviews

I have been using the ooma for a month now.
S. Mensching
Of course there are all the nice features that you get from the phone co. but with the ooma hub and scouts using the features is easier than the phone co. system.
A. LANE
You may have to test your options, but for many people the scout will be an almost necessary add-on to their ooma system.
Mark

Most Helpful Customer Reviews

24 of 24 people found the following review helpful By A. LANE on February 12, 2009
Verified Purchase
I am writing this review to let people know that first I am not affiliated nor a sponsor of ooma. I bought this device on a whim, I had just spent 45 minutes on hold with my local phone company. I did break away from ma bell years ago when the phone co.s were deregulated and smaller telecom companies sprouted up selling the same service cheaper.I bought into this and had this phone system for years. All was ok as long as I did'nt have to deal with their customer service which totally sucks. They made life easy by allowing online paying of your bill, a nice feature except their site was down 99% of the time, and if you wanted to pay by phone they charged a convenience fee of 5.00.

My lastdealing with them put me over the edge, It was time for this company to go away for good.I had purchased and set up a Vonage phone system about a year prior and used the lowest price system whichwas 14.99 for 500 minutes. I was calling to have them changemy account to the 24.99 a monthplan. I started to figure a cheap alternative way to have Vonage throughout the house, we have a two story townhouse so going up and down stairs for the phone was not an option,but on their website they gave instructions on how youcan go to the outsidephone box, disconnectthe phone lines comming in to your house and then set up the Vonage into one of the phone jacks and use all the other jacks as extensions. This was a great solution, but one minor problem, my home security system was not compatible with Vonage and what if I lost internet service while away from home,the security system would be worthless.

I proceeded to price out moving the existing phone service to the one jack that the security system uses and use Vonage throughout the house. The phone co.wanted 150.
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41 of 46 people found the following review helpful By John D. Kelner on May 3, 2008
Verified Purchase
You obviously have or are buying a hub. Should you buy a scout too? I didn't initially... and they were on a different price plan (less expensive) then. I should have. But they recently extended the functionality of these little boxes and I bought 2. Bottom line - for an additional $60, you get a second IN and OUT line and separate phone number (if you subscribe to premier or are grandfathered in with their old - expensive) price point. I am an 'old' one. I didn't get one initially. With the scouts you can play voice mail from the scout. Handy because I have the hub, buried in a cabinet. you can assign a separate phone number ring to that device. It provides, potentially another place to plug another cordless set of handsets.

Configuration is very easy and very difficult at the same time. They provide an 'idiot proof' guide in their documents. And all works as they say it will. Here's the problems... (and they are not really OOMA's problems).

1. I have a large home. I don't want to buy a scout for each room. Most cordless devices provide only 4 and sometimes 5 handsets. That may be enough. You can use the scout to extend that and plug in another set of cordless handsets into it... but that is ONLY if you don't use the separate phone line with the scout.

2. Their functionality as of the writing of this does not allow you to move your second phone number to the scout alone. If you set it up as a shared device (which I, unfortunately did), you can't move it. So for now, all the scouts ring as does the hub for either number. They say 2-3 weeks for software deployment for moving numbers to a specific device. If you do that, the second cordless for the first line is out. the handsets applicable to this will ring only on that second line.
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25 of 29 people found the following review helpful By Bob Feeser TOP 1000 REVIEWERVINE VOICE on May 25, 2008
Verified Purchase
People have a hard time believing that they can have first rate totally free phone service, but they can. This Scout device is an add on, or part of the Ooma package that enables that. To use this Scout device you need to already have the ooma Hub - VoIP Phone Device with No Monthly Phone Service Bills
This scout provides the ability to have use of a second phone line, all integrated into the same phone number you use with the hub.
For those who are new to the Ooma phone, get it. The voice quality is superior to the other types of VOIP service I have used. I even had a problem with automated phone systems asking for "Press one" for example. I would press one, but occassionally, with certain places, it would not register. with Ooma, those places that I had problems with all work perfectly.
You can actually disconnect your regular phone with the Ooma system, and transfer your existing phone number over. You will need to maintain a broadband connection though, since that is what your phone operates through. If you have DSL, you can request a dry line, with DSL only, and still be able to disconnect your regular phone service. If you have Verizon FIOS, or cable you can use your phone through there, and not have any committments for a regular phone line as well.
Hey with the new TV converter boxes, and the government coupon offer, you can spend 20 dolars once for the converter, and discontinue satellite, or cable tv, and still get digital quality picture and video, with nothing more then a set of rabbit ears. So much for 80 dollars per month to watch TV. Then forget having to pay a phone bill, because Ooma is free unlimited phone use. All that is left is your internet connection.
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