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Ooma Telo Free Home Phone Service

by ooma
4.4 out of 5 stars  See all reviews (3,167 customer reviews)

List Price: $179.99
Price: $134.84 & FREE Shipping. Details
You Save: $45.15 (25%)
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  • Revolutionary device that gives you free calls within U.S. and low rates for international calls
  • Works with any corded or cordless phone; easy installation with no computer required. Not compatible with Ooma Scout.
  • Includes caller-ID, call-waiting, 911, and many other calling features
  • Includes 60-day free trial of Ooma Premier -- a suite of enhanced calling services features
  • Includes everything needed for installation; backed by 30-day money-back guarantee and extendable 1-year warranty
See more product details
Save $20 on Ooma Telo VoIP Phone Bundles
For a limited time, purchase an Ooma Telo with a qualifying accessory and save $20 when you buy from Amazon.com. See complete details


Special Offers and Product Promotions

  • Save $20.00 when you spend $175.00 or more on Qualifying Items offered by Amazon.com. Here's how (restrictions apply)
  • Six-Month Financing: For a limited time, purchase $149 or more using the Amazon.com Store Card and pay no interest for 6 months on your entire order if paid in full in 6 months. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 6 months. Minimum monthly payments required. Subject to credit approval. 1-Click and phone orders do not apply. See complete details and restrictions.


Product Information

Technical Details
Brand Nameooma
Item Weight14.1 ounces
Product Dimensions5.5 x 2 x 7.5 inches
Item model number100-0211-100
ColorBlack
Number of Items1
SizeOne Size
Manufacturer Part Number100-0201-100
  
Additional Information
ASINB002O3W4LE
Best Sellers Rank #19 in Office Products (See top 100)
Shipping Weight3 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableJanuary 1, 2009
  
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Product Description

From the Manufacturer

Ooma Telo quarterview
Ooma Telo quarterview
view larger

Ooma Telo Free Home Phone Service

The Ooma Telo device allows you to call anywhere in the U.S. for free - all you need to do is pay the applicable taxes and fees. The Telo is easy to set up and even easier to use. Simply connect the device to your high-speed Internet and then to your existing phone. You don't need to use a computer or wear a headset to make and receive calls. In fact, your telephone will work as it always has, just without the costly monthly bills.

NOTE: The Ooma Telo requires a high-speed Internet connection.

Free Calls in the U.S.
Free Calls in the U.S.

Crisp, Clear Voice Quality with No Dropped Calls

The Telo uses advanced Ooma PureVoice HD Technology to deliver exceptional voice quality and reliability. You'll retain the crisp, acoustic performance of a landline without the associated costs. Ooma HD Voice Technology delivers stunning realism and fidelity when you call another Ooma Telo user (HD compatible phone required).

Get Peace of Mind with 911 Alerts

Gain some peace of mind when you're out of the house with 911 Alerts. If anyone dials 911 from your Ooma phone, we'll immediately send a text message to your cell phone letting you know. You'll instantly be alerted that there's a problem, and can respond to the situation appropriately.

Ooma phone service setup diagram
Quick and easy setup

Easy Installation with Your Existing Phones

The Ooma Telo has been designed for intuitive and easy installation: simply connect it to your router and your existing home telephone. Most customers are connected and making calls in less than 15 minutes. If you've got any questions, the Ooma support website is loaded with dozens of articles, diagrams, tips, and friendly help.

Savings with Ooma

By replacing your landline with Ooma, you could save a bundle.

Port Your Existing Phone Number

Ooma gives you the option of retaining your current telephone number for a fee. If you prefer to change numbers, you can choose a new number in almost any calling area in the US at no extra cost.

Ooma Mobile HD App for Android and iPhone

Save money on mobile calling by tapping into your Ooma account on the go. With the Ooma Mobile HD app you can use your Android or Apple iOS device to bypass your cell phone carrier and make calls using any Wi-Fi or 3G network.

Exclusive Web Portal

My Ooma is the online command center for your Ooma system. It's the ultimate in convenience - you can check your voicemail and call logs, configure your preferences, upload your Contact List, update your 911 address and much more. Access My Ooma anywhere you have an Internet connection, even from your mobile smartphone.

Ooma PureVoice HD

In today's connected home environment with Internet file sharing, video streaming, online gaming, and more, there's a lot of network traffic that your voice calls will need to compete with. PureVoice HD technology allows Ooma to deliver clear audio even when substandard calling conditions exist. Ooma PureVoice HD Technology is composed of five key components:

  • Advanced Voice Compression: Ooma uses an advanced voice compression algorithm that consumes over 60 percent less bandwidth than standard VoIP technology. That leaves you with more bandwidth for your other online activities, and increases the likelihood that your voice traffic will be delivered.
  • Wire-speed Quality of Service: Even though Ooma uses only a fraction of the bandwidth of standard VoIP technology, those packets need to arrive without delay for optimal quality. The Ooma Telo prioritizes voice packets without slowing down the rest of your network. This way you can enjoy crystal clear calls even as you're uploading your latest video clips.
  • Adaptive Redundancy: Network packet loss is the enemy of VoIP - dropped packets can cause voice to sound stuttered or garbled. The Ooma Telo detects packet loss on your Internet connection and automatically sends redundant packets to boost the clarity of your phone call.
  • Encrypted Calls: Ooma takes your privacy seriously. We leverage the same encryption technology that governments use to protect classified data to protect your conversations. This makes Ooma even more secure than the traditional landline.
  • High Definition Technology: HD Voice technology doubles the fidelity of your phone calls by capturing twice the speech information of a standard voice call. When you and the other caller both use an Ooma Telo Handset or other HD compatible phone, your voice will sound more natural than ever.
What

What's in the Box

Ooma Telo device; Ethernet cable; AC adapter; Quick Start Guide

Key Features

  • Free U.S. Calling: Revolutionary device that gives you free calls within the U.S. and low rates for international calls. Pay only applicable taxes and fees.
  • Special Call Features: Service includes caller-ID, call-waiting, call-waiting caller-ID, and online call logs.
  • Ooma PureVoice HD Technology: Enjoy unmatched voice quality and reliability.
  • Voicemail: Listen to messages hands-free from the built-in speaker with one-touch voicemail access. You can also listen to your voicemail remotely from any phone or web browser.
  • My Ooma: Check messages and set up your account preferences online.
  • 911 Alerts: Get notified the moment 911 is called from your Ooma number.
  • Free In-Network Calling: Call other Ooma number anywhere in the world for free.
  • Call-ID Blocking: Use *67/*82 to block or display your caller-ID for outgoing calls.
  • Bluetooth Support: Merge your home phone and mobile phone together.

Requirements

  • High-speed fixed-line Internet connection (cable, DSL, fiber-optic)
  • 256 Kbps upstream network speed (384 Kbps recommended)
  • Corded or cordless home phone, or optional Ooma HD2 Handset
  • Intended for residential use only

Vital Statistics

The device measures 7.5 x 6 x 2.25 inches and weighs 14 ounces. It has 5 VDC, 2 A power. The ports on the devices are a 10/100 Ethernet LAN port, a 10/100 Ethernet WAN port, and an RJ-11 phone port.

Product Description

Free home phone service with Ooma; Free calling in the U.S. to any phone number; caller-ID, call-waiting and 911 included; No computer or headset required; Option to keep your existing phone number; Low-cost international rates starting at pennies per minute

Customer Reviews

Its worth paying the taxes and fee per month after the initial purchase. Naina  |  325 reviewers made a similar statement
Very easy to install and setup. 6474  |  358 reviewers made a similar statement
Most Helpful Customer Reviews
940 of 968 people found the following review helpful
5.0 out of 5 stars Excellent design, service and value October 15, 2009
We purchased an Ooma Hub & Scout in April 2009 to replace a Vonage VoIP connection. We are very satisfied with the hub, and therefore purchased an Ooma Telo for a second location. This review describes our Ooma Telo experience so far, and compares it to the Hub/Scout.

The Telo is well designed and sleek. The controls are touch controls and very sensitive. There is a USB port in the back - presumably for future expansion. Like the hub, there are two RJ45 ethernet jacks - one to connect to the "internet", and the second to connect to one's home network. There are also two RJ11 phone jacks. One to connect to your existing landline, should you have one, and decide to integrate the landline and Telo. The other is to connect to your phone.

The setup instructions are simple. While it is recommended that the Telo be connected directly to your cable/dsl/wimax modem (i.e. before your router), it works equally well after the router. We chose to connect the Telo to the router rather than the modem.

We were treated to a red & blue patriotic light show for about 20 minutes when the Telo was first plugged in, while it apparently downloaded firmware/software updates. I was a little puzzled by this, but presumably there have been updates from the release date (October 1) to our purchase date (October 3), or the first set of units were shipped without the latest firmware/software on them. In either event, there has been a second firmware/software update since then, so clearly Ooma are keen to improve Telo as feedback/complaints from early adopters rolls in.

Unlike the Hub, the Telo doesn't support the Scout. But this doesn't mean the Telo cannot provide a dial tone at other phone jacks in your house.
... Read more ›
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1,071 of 1,147 people found the following review helpful
February 11th, 2011 -- update:

It's been a little over a year since I wrote this review. Approximately 6 months after installing the Telo, I wrote an update that outlined an issue that diminished my initial enthusiasm about it. That update concerned an annoying delay that we experience, likening some conversations to that heard with 2-way radios, where it's easy for users to "talk over" one another.

This update, however, reports on the failure of my unit and Ooma's customer service response in addressing it.

Sometime during the post-Christmas, year-end holiday chaos, my I noticed that when I would press the Play button on the unit to play back messages, there apparently weren't any messages to play. But I use the feature found in the Premier service that allows you to listen to the messages online, so I didn't really think too much about it and didn't really seriously consider that it was a failure of the unit. After things settled down into the new year, I did look into it and discovered that it was, indeed, a defective Telo.

I called Ooma support and they told me 'Too bad - your warranty expired LAST YEAR!' Yeah, they were right -- it expired on December 29th, 2010 and it was now January 2011. They steadfastly refused to consider the hustle & bustle of the holidays, and said that I hadn't reported it before the warranty expiration, so there was nothing they could do for me. I reported my experience in their customer support forum online.

Several days later, I received an email offering an extended warranty for $39.99. I checked to make sure that they would replace the device under the extended warranty, despite the fact that I was purchasing it after the original warranty had expired and the unit had already been reported as defective.
... Read more ›
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467 of 504 people found the following review helpful
4.0 out of 5 stars A great looking and improved Ooma VOIP device October 3, 2009
The Ooma Telo replaces or will replace the Ooma core system. The core system included a hub and scout. The scout and services of the scout are gone from new Ooma devices. In the future, some (but not all) services of the scout may return via the proprietary wireless Ooma Telo handset.

For those who don't know, Ooma is an internet telephone company. This means it uses the Telo to make and receive telephone calls, instead of using your local phone company and its wired network, Ooma uses your internet connection. Companies that use internet to make and complete telephone calls are using Voice Over Internet Protocol usually referred to as VOIP. Older phone technology to a home is often referred to as POTS (plain old telephone service). With Ooma you can replace your current home phone, or you can use Ooma to supplement it. Ooma lets a customer decide how they want to use their service with respect to existing POTS service.

[...]. This will allow the Telo to make and receive calls using your current home phone number. Your number will be switched to Ooma, but still be in your name (you can port it to any other phone company if you want). Ooma becomes your host.

A reason people purchase a product like the Telo is to have low cost phone service. Most VOIP (including Ooma) do not discriminate between long distance and local calls. Ooma permits up to 5,000 outgoing minutes of calls within the U.S. per month at no charge. Incoming calls are unlimited and not timed.

Ooma has established itself as a high voice quality company with its first product (the Ooma Core). The Telo continues to build on that tradition. With any Ooma product voice quality is usually as good as a problem free home phone.
... Read more ›
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Most Recent Customer Reviews
5.0 out of 5 stars Great product
I was leery of a free phone service, yet this just works. As good a line as Vonage in my house.
Published 3 hours ago by James R. Laird
4.0 out of 5 stars Ooma after six months!
We purchased Ooma on Black Friday, November 2012 so it's been in service a little over six months. It worked fine until we had an electrical storm about ten days ago and afterward... Read more
Published 7 hours ago by T. Fowler
5.0 out of 5 stars We LOVE Ooma!
We have had Ooma for 2 years now and it has more than paid for itself.

Pros:
1 - inexpensive monthly rates
2 - excellent voice quality (no difference from... Read more
Published 1 day ago by Jeffrey E
5.0 out of 5 stars Don't pay for phone any longer
I have a highspeed cable connection with 20Mbps+ connection. This works great. Is it perfect? No. There is still a little bit of duplexing (echo or delay) that goes along with it. Read more
Published 2 days ago by Douglas Linville
5.0 out of 5 stars Great system
I finally dumped Time Warner Cable digital voice service, saving myself over $50 / month. After 2 weeks of usage of the Ooma Telo I am impressed. Read more
Published 2 days ago by USC Doctor
2.0 out of 5 stars A disappointment
I got the Ooma two months ago, with one of their handsets. So far, it's been a disappointment, and I'm considering switching to something else. Read more
Published 3 days ago by Steve Riley
5.0 out of 5 stars Ooma Beats Magic Jack in Value, Features, etc
I purchased this a few months ago to use while I was staying out of the country in Peru and Ecuador. Read more
Published 4 days ago by Rebecca Waggoner
5.0 out of 5 stars Ooma
Works great..I can't tell any difference between Comcast except the price on my bill. I don't use cell phones or any of the fancy features. Ooma does everything I need it to do. Read more
Published 4 days ago by Richard
5.0 out of 5 stars It's doing what it said it woulda
saving us a lot of money; approx $22 a month just in all those fees and surcharges these phone company's charge that have nothing to do with the quality of my service or phone
Published 5 days ago by dsbroyles
5.0 out of 5 stars I love it.
I love it and if you like free phone calls to any place in the US you will too...All I pay for calls now is the local taxes (about 3.00). Read more
Published 5 days ago by Clinton Bew
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Topic From this Discussion
Does the Telo work with extra phone handsets?
I have a 6.0 Panasonic base station with 4 additional cordless handsets. My plan is to locate the yet to be purchased Ooma Telo in my bonus room where I can plug it into to my modem and/or wireless router. Can I then plug the telo into the wall jack (in house telephone wiring) in the bonus room... Read more
Jul 11, 2011 by Mike Mohlere |  See all 4 posts
Ooma Telo reliability
My Ooma Core & Scout died just as one year warranty was up. Spoke with CS and they didn't offer any help and were supposed to get back with me, but never did. When it worked, it was great but 1 year of service wasn't worth it.
Jun 15, 2011 by areelgrl |  See all 24 posts
$40 off Ooma Telo + Free Shipping (Now $149.99) - Expires 1/31/2013 -...
This code has unlimited uses:
http://go.ooma.com/referral2/?referral_code=QOZ4615
Jan 20, 2013 by ledouxrt |  See all 8 posts
Why Ooma and not MagicJack?
Big difference is MJ requires you th have a PC turned on so you can plug their device into a USB port. Ooma is directly hooked into your internet connection--so your phone is always on whether or not your PC is. BIG difference!
Jul 13, 2010 by Mike S |  See all 12 posts
Ooma Telo at $139.99 direct from Ooma with Free Shipping Be the first to reply
Ooma Code YOH3313 or code ZIW3366- $40 off ($Now $139.99) Be the first to reply
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