Open Here: The Art of Instructional Design [ILLUSTRATED] (Paperback)

by Paul Mijksenaar (Author), Piet Westendorp (Author)

Editorial Reviews

About the Author
Paul Mijksenaar is designed the signing system for Schiphol airport in the Netherlands, New Ark airport in New Jersey and JFK in New York City. He is a professor of Visual Information design at the University of Technology in Delft, The Netherlands.

Piet Westendorp is a researcher at the Delft and Eindhoven Universities of Technology in the Netherlands, where he specializes in technical communication.

Excerpt. © Reprinted by permission. All rights reserved.
Congratulations on your purchase of "Open here: The Art of Instructional Design." We're sure you will appreciate it. But before using this book, please make sure you have studied its contents carefully.

"Open here" has been designed and manufactured to the highest standards. It will show you around your daily Kafkaesque life of incomprehensible technology, frustrating packaging, do-it-yourself disasters-and the Visual Instructive Esperanto that should help you out.

"Open here" is for all those who appreciate everyday art with a lowercase "a." It is also meant as a source of inspiration for those who produce such art, to help them find smart-or shrewd-solutions to the communication problems they face when they have to tell us where to look, how to twist and what not to do. "Open here" presents designers and illustrators with the ideas and clever tricks of their professional predecessors and colleagues.

This book reveals how much we depend upon visual instructions in daily life. We consult maps, schoolbooks, traffic signs, training manuals and scientific illustrations. In "Open here", we focus on the visual instructions that help us to solve the most basic problems of each day: how to open a child-proof bottle of aspirin, make a reduced-sized double-sided photocopy, listen to voice mail using a mobile phone, program the microwave oven to turn on automatically and have dinner ready when we arrive home. This book contends that products definitely do not speak for themselves and that It's only getting worse. It also surveys a wide range of solutions that designers and illustrations can employ in creating visual instructions: mediums they can use, concepts they can apply and various ways they can communicate to different target groups. The book then looks at inventive instructional elements in detail, more or less in the order they should be produced and used, form warnings and identification of parts to composition and connections through the movements and sequences that must be performed and finally, the successful results: a VCR that works!

Product Details

• Paperback: 142 pages
• Publisher: Joost Elffers Books; illustrated edition edition (October 1, 1999)
• Language: English
• ISBN-10: 1556709625
• ISBN-13: 978-1556709623
• Product Dimensions: 9.8 x 9.6 x 0.8 inches
• Shipping Weight: 1.8 pounds
• Average Customer Review: 3.6 out of 5 stars See all reviews (7 customer reviews)
• Amazon.com Sales Rank: #405,448 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

20 of 21 people found the following review helpful:

2.0 out of 5 stars Sorry, no theory, just a catalogue., November 2, 1999

By	Peter Boersma (Amsterdam, The Netherlands) - See all my reviews

The introductory chapters promise a methodological approach on intructional design. Forget it. There are hardly any research findings in the book, and of those, none come from the author. The book keeps repeating itself by saying that we deal with all kinds of instructions on a daily basis, up to the point where you start skipping the text. In the end, all that's left is the catalogue of an exhibit of instructional design examples. There's even a hint that this is what the book was made out of...

13 of 14 people found the following review helpful:

4.0 out of 5 stars Worth a look, November 29, 1999

By A Customer

Don't buy it if you need to know how to do instructional design, instead enjoy the interesting illustrations and examples through the ages. Worthwhile addition to a well-rounded design collection.

5 of 5 people found the following review helpful:

5.0 out of 5 stars Insert flap A but don't throw away., August 26, 2002

By	Robin Benson - See all my reviews (REAL NAME)

This is not one of those `How to design instructional material for Dummies' books (if it was I certainly wouldn't own a copy) but a beautifully designed and printed book with hundreds of illustrations and diagrams showing how designers have attempted to explain, mostly visually, how we should handle everyday technology. Not only technology but simple stuff too, page eighty-seven shows the instructions, usually printed on tissue paper as I recall, on how to complete one of this little wooden puzzles you can buy in arcade shops, this one is for a camel.

Instructional design is serious stuff, a matter of life and death in some cases. The fold-out on page forty-seven shows forty-one examples of those emergency exit and life jacket cards you find in the seat pocket facing you on a plane. Although they all provide the same information, the type of illustration and layout is different in each example.

Simple instructions can be the hardest to put across, just how do you depict, in a simple visual way, the action of washing out your mouth with a glass of water, page 126 shows how with a profile of a boys head and four arrows describing a circular motion printed on his cheek, his hand holds a tilting glass with the water.

Here is a lovely book for graphic designers to leave on their coffee table.