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How to Open & Operate a Financially Successful Cleaning Service: With Companion CD - ROM Paperback – April 20, 2008


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How to Open & Operate a Financially Successful Cleaning Service: With Companion CD - ROM + How to Start a Home-Based Housecleaning Business, 3rd: * Organize Your Business * Get Clients And Referrals * Set Rates And Services * Understand ... Cleaning Options (Home-Based Business Series)
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Product Details

  • Paperback: 288 pages
  • Publisher: Atlantic Publishing Company (April 20, 2008)
  • Language: English
  • ISBN-10: 1601381441
  • ISBN-13: 978-1601381446
  • Product Dimensions: 6 x 0.9 x 8.9 inches
  • Shipping Weight: 12.6 ounces (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #752,419 in Books (See Top 100 in Books)

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22 of 22 people found the following review helpful By Edward B. Smith on March 16, 2009
Format: Paperback
The low up-front cost of starting a cleaning service (other than elbow grease) makes this an attractive option for many people thinking about starting their own business. Many would-be entrepreneurs have found out the hard way that it's easier to start a business than to make one profitable. They could have saved themselves a lot of time, money and handwringing, and developed a profitable business, if they had read Beth Morrow's How to Open & Operate a Financially Successful Cleaning Service beforehand.

Morrow describes step-by-step the process you should go through before opening your own cleaning service, including asking the critical questions you need to answer to know if this is the right business for you. She covers the entire spectrum of cleaning service options from consumer/residential to heavy-duty commercial and industrial specialized services. Morrow also covers many back-office functions that many proprietors overlook, such as obtaining financing, picking the right lawyer and accountant, and developing a marketing plan. The book comes with a companion CD-ROM which contains the forms you'll need as well as a pre-written business plan in Microsoft Word format that you can customize for your business.

Morrow goes beyond getting you started and wishing you good luck. She assumes that you're going to make a go of your business and want it to grow and expand. With that in mind, she offers insightful information on how to recruit and keep good workers and paying clients. Equally valuable, she offers wise advice on how to recognize toxic clients and how to learn how to say "No." If you think there's a cleaning service in your future, you won`t go wrong making this book your bible.
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13 of 15 people found the following review helpful By D. Kleber on July 22, 2010
Format: Paperback Verified Purchase
For starters, the company that edited this book should be ashamed of themselves. There were so many grammatical errors in this book and sentence run-on's. There were even times I had to go back and re-read a sentence two or three times to try and figure out what was being said.

The information is fairly basic. The author gives some good ideas, but she fails to go in-depth with certain aspects of the business.

The example forms and worksheets that are included with this book are extremely basic and one could find the same ones by doing a simple internet search.

I would definately recommend this book for someone who has never worked in the cleaning industry before and who are looking at starting their own business. There are, however, many other books out there that provide much more detailed information than this book does.
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2 of 2 people found the following review helpful By M. Kory Woods on June 16, 2010
Format: Paperback Verified Purchase
4.5 stars, actually. As mentioned in previous reviews, the book was poorly edited, one line was randomly repeated and random words were omitted or slightly altered (for example, "an" instead of "and') throughout the book. This is my only complaint.

The content on the book, on the other hand is invaluable, the author took extreme care to almost every aspect of the business outside of tax and legal advice (for obvious reasons, she refers you to your local accountant or attorney for this information). Outside of introducing you to your first clients herself, the author has done almost everything possible to aid you in establishing a cleaning business (provided you know how to professionally clean, which is lightly covered). She focuses on home cleaning, throughly (though to a lesser extent than home cleaning) covers janitorial (commercial/industrial/retail) jobs and takes a glance at carpet cleaning (which, in my opinion and business is a necessary part of janitorial work, as is stripping, waxing and buffing floors, to which there are but a few allusions).

The author lays out easy to follow checklists or spreadsheets (and even a b-plan) for most everything a checklist or spreadsheet would be useful including financial projections and expectations on a job. There are also some other very useful resources in the appendix (and on the CD) notwithstanding the b-plan mentioned above such as simple things that instill confidence like a standardized method of answering the phone.
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4 of 5 people found the following review helpful By K. Manieri on March 30, 2009
Format: Paperback
How to Open and Operate a Financially Successful Cleaning Service is the most thorough and comprehensive guide of its kind on the market thus far. With an analysis of everything from startup costs and taxes to setting fees and billing, this book gives its reader absolutely everything he/she needs to get their business started quickly and effectively and set-up for long-term success.

Perhaps one of the best components of this excellent guide is Chapter One which gives a clear picture of what cleaning business owners can expect and asks would-be entrepreneurs to seriously consider whether the cleaning business is right for them. This `look before you leap' approach will prove to be helpful to many readers. I also loved the numerous case studies written throughout which help drive the book's points home with real-life examples.

Any new business owner quickly learns that unless the public knows about their business, the phone isn't going to be ringing. Author Beth Marrow methodically addresses this issue in Chapter Eight (Growing Your Business Through Marketing) and provides a comprehensive strategy for effectively spending advertising dollars. Lastly, the 20+ worksheets and checklists the author provides in the appendix are invaluable and will save cleaning business owners hours of their time.
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